mspa Concept 2019, After-Sales Service Manual

Page 1: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 1 After sales Service Manual Elite Premium Concept Spa EU UK SW Oriental Recreational Products Shanghai Co Ltd...

Page 2: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 2...

Page 3: ...out the warranty services efficiently 1 1 6 Set up service procedures to guide and monitor service staffs daily service activities include answering customers phone calls providing the service recordi...

Page 4: ...ibutors and importers are entitled to manufacturer s warranty from the date of product arrival at the destination port ORPC MSpa is only responsible for providing parts but not services or any labor c...

Page 5: ...zed After sales service center to carry out the warranty service by the following activities 1 4 1 Provide free spare part to the After sales service center for valid distributor warranty claims 1 4 2...

Page 6: ...Spa For Premium Elite series only Note Check before inflation whether the manometer cap is screwed up tight on the valve of the pool body If not please tighten and then inflate After inflation the man...

Page 7: ...ove any air bubbles and allow it dry for 5 10 minutes NOTE Glue is not included Aquaseal Stormsure glue is recommended for PVC inflatable items Glue physical and technical information 2 6 Using Spa in...

Page 8: ...rine and alkalinity levels by using the test strip every time before using it The most desired pH level for a spa is between 7 2 and 7 8 Total alkalinity level is suggested to set between 80 and 120pp...

Page 9: ...the maintenance of your spa are perfectly safe and harmless If you use them inappropriately or do not follow the instructions on the package the consequences can be severe Here are some simple rules...

Page 10: ...inus powder 1L OVY Spa Anti algae liquid 50 Bromine strips Aquacheck 1 measuring cap Mspa clean Recommend by Mspa European service partner Spatime range by Bayrol The Spatime water line cleaner is ide...

Page 11: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 11 Chapter 3 MSpa Assembly Wire Diagram Major Electric Parts 3 1 MSpa Assembly...

Page 12: ...ica gel parts plastic parts Exploded drawing as below 87 JET Assembly element 2 3 SET Foam metal plastic parts For Elite series only Elite 4 person model 2 Sets of jets 6 person model 3 Sets of jets 8...

Page 13: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 13 3 2 MSpa Major Electric Parts Wired control panel power board Main Power board PCB...

Page 14: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 14 PCB Transformer Filter pump Bubble generator PTC heater Ozone generator JET Pump 3 3 Wiring Diagram...

Page 15: ...2019 Premium Concept Elite Service Manual Visit our website at www the mspa com 15...

Page 16: ...lue cable due to no Jet function The other wire connections are the same for Elite and Premium series JET blue cable Heating loop black line Blue power supply BUBBLE Brown cable Transformer Brown cabl...

Page 17: ...the knob switch as shown in the video 3 Remove the fixed ring of the water drainage assembly 4 1 Remove the fixed pressure plate of JET power cord For Elite series only video available How to disconne...

Page 18: ...to pool liner in reverse order Video available 4 3 Replace the bubble generator B9301054 1 Take out the control box 2 Loosen four screws ST4 60 from the bottom of the cabinet 3 Loosen five screws ST4...

Page 19: ...9 Assemble the control box in reverse order Video available 4 4 How to replace heating element B9301283 B9301284 1 Take out the control box 2 Loosen four screws ST4 60 from the bottom of the cabinet...

Page 20: ...ing band of the O3 inlet pipe on the PTC assembly and remove the O3 inlet pipe 10 Use cross screwdriver to disassemble the 2 heating earth wire 11 Take out the PTC heating element and filter pump disa...

Page 21: ...om the fixed junction box disassemble 4 sets black pin cable 6 Remove 4 screws and open the power board cut off the bindings and take out the 2 lead wires for transformer 6 Take out insertion from the...

Page 22: ...abinet 4 Take out the internal cabinet and power board 7 Loosen 4 screws from the filter pump 6 Loosen the plastic connection nut from inlet and filter pump 7 Use a screwdriver to remove the metal cla...

Page 23: ...abinet Loosen two screws ST4 15 from the base of the cabinet 4 Take out the internal cabinet and power board 5 Loosen three screws from the junction box Loosen 4 black insertion pins 6 Loosed four scr...

Page 24: ...new power board into the control box in reverse order Video available 4 8 How to replace PCB in the control panel B9301286 Internal circuit board B9301287 Premium control panel B9301288 Elite control...

Page 25: ...ew power board into the control box in reverse order Video available 6 Make sure the data cable 9 transparent silica gel button in correct place Premium Concept series without the red circled button 5...

Page 26: ...s and take out the 2 lead wires of O3 7 Remove the connection strap of the O3 joint pipe and the one way valve with inclined tongs and remove the O3 joint pipe 8 With the cross screwdriver remove the...

Page 27: ...nd release the air of liner 5 Unscrew the screws of the base 6 Unscrew the insertion screws 7 Unplug cables of the JET system and control box 8 Take out the old JET element 9 Assemble the new JET syst...

Page 28: ...oard 5 Take out the metal tube in the air tube with a screwdriver 5 Remove screws from the PE pipe of checking valve 7 Take out the check valve remove the metal tube in the other end 8 Assemble the ne...

Page 29: ...screws ST4 60 from the bottom of the cabinet 3 Loosen five screws ST4 15 from the rear cover of the cabinet Loosen two screws ST4 15 from the base of the cabinet 4 Take out the internal cabinet and po...

Page 30: ...ecking Flow Chart 1 Long Press BUBBLE button and check whether there is air blowing out from the pool body 2 Check the Rotation knob whether is ON 3 Check the air valve with manometer is tightly screw...

Page 31: ...Question Can the spa be left up year round Answer It depends on where you live It is not recommended to keep your spa on if your temperature falls Fasten the water inlet or outlet tightly If there is...

Page 32: ...Question How do UV rays affect the materials that the spa pool is made of Answer All PVCs degrade over prolonged exposure to excessive sunlight Our Spas are manufactured with UV inhibitors to delay t...

Page 33: ...e reduced by keeping the spa covered when not in use testing the water regularly to ensure proper chemical balance operating the pump for an adequate number of hours each day keeping the filter pump c...

Page 34: ...filled with water 20 Question Can I use Chlorine and Bromine sanitizer products together Answer NO Chlorine and Bromine sanitizing products shall never be mixed up together This is very dangerous If...

Page 35: ...e spa thoroughly and make sure the spa is completely dry before storing Please refer to Q 44 33 Question Why sometimes can algae be found in the spa even the customer runs the filter pump regularly An...

Page 36: ...the heater Answer Maximum 42 or 104 while there may be some indication tolerance which will indicate about 38 or 100 This is normal And also please note that the following conditions will lead to slo...

Page 37: ...stion How long does it take to heat up Answer The heat increase rate is maxi 1 2 to 2 5 C 1 3 F for the US per hour If the water temperature starts from about 24 C 75F and you want to warm water to 38...

Page 38: ...e it with bubbling open because the water may cause air pump damped and rusted which could result the air pump works improperly and will void your warranty And also you ll need to make sure to keep th...

Page 39: ...a leaking Spa inlet outlet connection not securely tight Tighten the inlet and outlet connection by wrench tool Drainage valve is not closed completely Close the drainage valve Contact the Mspa servic...

Page 40: ...e got loosen Inflate the spa till yellow section of the manometer is pushed out Make sure the valve is screwed tightly Replace the valve if necessary Hole or spilt on the spa tub Put soap water in a s...