2019 Premium Concept Elite Service Manual
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For the bubble spa, the bubbling function will stop working for 10 minutes after having worked 20
minutes and needs to be restarted by pushing the bubble function button manually.
38:
Question:
Why is the filter function activated at the same time upon pressing the heater button?
Answer: It is normal. The heater function cannot be turned on independently when the customer pressed the
heater function, the filter function also starts at the same time. At the same time, when the heater is
working, the filter function cannot be turned off individually either, but can only be turned off by
pressing “HEATER” button but not “FILTER” button.
39:
Question:
How to get a better heating result for the water inside the spa pool?
Answer: Set up your MSpa temp barrier mat to have better heat preservation result.
We strongly recommend to put on the inflatable bladder and zipper on the top lid when the heater
function is on to prevent the heat loss.
40:
Question:
What is wrong when the control panel display such code as
“E0”, “E1”, or “No display”?
Answer: Please see the troubleshooting guide to find out the error code checking flow steps.
41:
Question:
What
’s the maximum heating temperature will be increased after using the heater?
Answer: Maximum 42
℃
or 104
℉
while there may be some indication tolerance which will indicate about 38
℃
or
100
℉
. This is normal. And also please note that the following conditions will lead to slow and even
heating without heating phenomenon:
1. An environmental temperature lower than 10°C(50°F)
2. Outdoor wind force above Gentle breeze/F 3
3. An environmental temperature lower than 10°C(50°F) and wind power above Gentle breeze/F 3
4. Activate the bubbling system when heating
5. Spa lid is not covered or improperly covered when heating
So the customer is recommended to fill the spa with warm water for quick heating and energy
saving if necessary.
42:
Question:
Why is the temperature showing on the control panel differs from the actual water
temperature?
Answer:
Before entering the spa tub, users should measure the water temperature with an accurate
thermometer since the tolerance of water temperature regulating devices may vary as much as +/-
2
℃
( 5
℉
).
43:
Question:
I bought the second-hand spa online, can I have Mspa warranty service?
Answer:
No. Standard consumer warranty applies ONLY to the original MSpa owner
44:
Question:
How can I dry the spa pool before storage?
Answer:
After the spa is drained, operate the bubble function for another 20 or 30 minutes to dry the bottom
ring. Remove the control panel from the spa tub, disassemble filter pump from the bottom of the control
box so as shown in the video. Drain water and clean off any scale incrustation, like white coagulation