PROBLEM
CAUSE
SOLUTION
NOT HEATING
PROPERLY
Set a higher temperature
Clean or replace the filter cartridge
Add more water to the minimum line
Contact the MSpa Service Center
Refer to the "FILTER PUMP DOES NOT WORK" section
Reset the heater
Temperature set too low
Dirty filter cartridge
Water level is not at the minimum
water line
Heater failure
Filter pump DOES NOT WORK
Temperature protection switch trip off
20
SPA LOSES AIR
(MONO)
WATER NOT CLEAN
SPA TUB IN AN
ABNORMAL SHAPE
(MONO)
BUBBLE AIR BLOWER
DOES NOT WORK
FILTER PUMP DOES
NOT WORK
OZONATOR FAILURE
Make sure the valve is screwed tightly. Replace the valve if necessary.
Inflate the spa to 12 PSI.
Fill a squirt bottle with soapy water and spray on the seams. If there is a leak, small
bubbles will come out. When you have located the leak, clean and dry the leaking
area, then use the repair patch supplied with your spa. Check the repair section on P18.
Change the water
Extend the filtration time
Clean or replace the filter cartridge in time
Refer to the chemical manufacturer’s instructions
Check the air pressure and release air if necessary
During hot weather, it is advisable to check whether some air should be released to avoid
any possible damage to the spa pool.
Wait for 10 minutes and turn on the Bubble button again
Contact the MSpa Service Center
Clean or replace the filter cartridge
Contact the MSpa Service Center
Add water above the minimum line
Contact the MSpa Service Center
Refer to "FILTER PUMP DOES NOT WORK“ section
Air valve is loose
Hole or split on the spa tub
Water has been used for long
period of time
Insufficient filteration time
Dirty filter cartridge
Improper water maintenance
Extra air pressure due to strong sunlight
Auto-off 10 minutes
Internal parts damaged
Filter cartridge clogged by dirt or
other objects
Filter system failure
Water level is below the minimum
water line
Internal parts damaged
Filter pump does not work
