Where can I find the serial number?
At the back of controller. Or at the foot of the control box.
CONTACT YOUR LOCAL MSPA DEALER OR SERVICE CENTER FOR ANY PRODUCT-RELATED QUESTIONS OR PROBLEMS.
15
PROBLEM
CAUSE
SOLUTION
SPA LOSES AIR
WATER NOT CLEAN
SPA TUB IN AN
ABNORMAL SHAPE
BUBBLE AIR BLOWER
DOES NOT WORK
FILTER PUMP DOES
NOT WORK
Inflate the spa till Yellow section of the manometer is pushed out. Make sure the
valve is screwed tightly. Replace the valve if necessary.
Fill a squirt bottle with soapy water and spray on the seams. If there is a leak, small
bubbles will come out. When you have located the leak, clean and dry the leaking
area, then use the repair patch supplied with your spa. Check the repair section on P13.
Change the water
Extend the filtration time
Clean or replace the filter cartridge in time
Refer to the chemical manufacturer’s instructions
Check the air pressure and release air if necessary
During hot weather, it is advisable to check whether some air should be released to avoid
any possible damage to the spa pool.
Wait for 10 minutes and turn on the Bubble button again
Contact the MSpa Service Center
Clean or replace the filter cartridge
Contact the MSpa Service Center
Air valve is loose
Hole or split on the spa tub
Water has been used for long
period of time
Insufficient filtering time
Dirty filter cartridge
Improper water maintenance
Extra air pressure due to strong sunlight
Auto-off 10 minutes
Internal parts damaged
Filter cartridge clogged by dirt or
other objects
Filter system failure
How can I find my service contact?
Scan the QR code below or visit https://www.the-mspa.com/after-sales.
1. Input the serial number of your spa.
2. The corresponding service provider will be displayed.
