6
MControl Can’t Connect to the MLogger
1.
Look at the front of the MLogger and verify that the “I’m Alive“ light (upper green light on
front) is flashing with a steady rhythm.
a.
NOTE: If it is not flashing the system may still be booting up.
2.
Be sure the Ethernet cable is securely in place at both ends (your computer and
MLogger). Wiggle the connections at both ends.
3.
Try a different Ethernet port. There are three separate blue ports; it’s possible that one
has become damaged.
4.
Try another Ethernet cable; be sure it is not a crossover cable.
5.
Try going to a command prompt (
type CMD, then select
ENTER) in Windows, and type the following:
telnet 192.168.123.3
, then hit ENTER. If the
login page appears, then attempt to connect to MControl again.
6.
Reboot your computer.
7.
Check the router inside the MLogger to see if any green lights are blinking. When a
connection is good you should see two green lights above a port. One will stay on solid
while the other will flash. If there are no lights on the router, make sure all the Ethernet
cables are plugged in securely.
a.
When connected to one of the blue ports, try unplugging and reconnecting while
observing the router. Verify that a light does show up when a connection is made
and disappears when unplugged. Note: some MLoggers will have a new wireless
router installed within them and these lights may be more difficult to see because
of its location.
8.
When the MLogger is opened look for the Green Ethernet cable in the router. Located on
the
blue side
, this cable should have its lights working on the router. Note: some
MLoggers will have a new wireless router installed within them and these lights may be
more difficult to see because of its location. If there are no lights on the router for this
one, trace the green cable to where it connects to the processor and wiggle the
connection. Also, wiggle the connection made at the router and check for any lights
showing activity. If there is no light activity with the router after checking all the possible
connections, switch to the spare MLogger and contact the MSI office.
