7
9.
Check your Internet Explorer. Look under
File
on the tool bar and at the bottom of the
menu there is an option for
work offline
. Be sure there is
no
checkmark in front of this
option.
10.
Make sure that any Anti-virus and Firewall software is disabled or set to allow MControl
access to the Internet. MControl needs to have TCP/IP capability to talk with MLogger.
11.
Ensure that the computer used to connect with MLogger is set up to obtain addresses
automatically (DHCP).
a.
Left click on
.
b.
Left click on
My Network Places
.
c.
Under the Network Tasks menu at the left of the window, left click on the
View
Network Connections
option.
d.
Locate the
Local Area Connection
and place the mouse cursor over those words
and right click to bring up the pop–up menu.
e.
Select
Properties,
this should bring up a window that lists all the types of items
that the Local Connection uses.
f.
Select the TCP/IP item (be sure this box has a green checkmark in it too) and left
click on the
properties
button.
g.
Check to see if the
Obtain an IP Address Automatically
has a bullet mark next to
it. If it doesn’t then this needs to be done. Also be sure that the
Obtain DNS
Server address automatically
has a bullet mark next to it too.
h.
After this is finished connect with MControl.
12.
When connecting with MControl and using the
Connect to Logging Device
window, be
sure the correct address is being entered (192.168.123.3).
13.
When trying to connect remotely through a satellite, make sure your satellite modem or
router is passing ports to the MLogger. The MLogger’s router requires port 20, 21, 22, 23,
and 5001 in order to work properly.
14.
Check the number of network connections. Follow steps 11a through 11d to find the
Local Area Connections the computer currently has. There may be more than one local
connection enabled and causing a conflict. Disable any unnecessary local connections,
reboot the computer, and try connecting again.
15.
Look to see which connection the computer is trying to make first. Watch the video at
http://www.mudlogsys.com/downloads.html
a.
Left click on
and then left click on
NETWORK CONNECTIONS.