background image

 

9.

 

Check your Internet Explorer.  Look under 

File 

on the tool bar and at the bottom of the 

menu there is an option for 

work offline

.  Be sure there is 

no

 checkmark in front of this 

option. 

10.

 

Make sure that any Anti-virus and Firewall software is disabled or set to allow MControl 

access to the Internet.  MControl needs to have TCP/IP capability to talk with MLogger. 

11.

 

Ensure that the computer used to connect with MLogger is set up to obtain addresses 

automatically (DHCP).  

a.

 

Left click on

b.

 

Left click on 

My Network Places

c.

 

Under the Network Tasks menu at the left of the window, left click on the 

View 

Network Connections 

option.  

d.

 

Locate the 

Local Area Connection

 and place the mouse cursor over those words 

and right click to bring up the pop–up menu. 

e.

 

Select 

Properties,

 this should bring up a window that lists all the types of items 

that the Local Connection uses. 

f.

 

Select the TCP/IP item (be sure this box has a green checkmark in it too) and left 
click on the 

properties

 button. 

g.

 

Check to see if the 

Obtain an IP Address Automatically

 has a bullet mark next to 

it.  If it doesn’t then this needs to be done.  Also be sure that the 

Obtain DNS 

Server address automatically

 has a bullet mark next to it too. 

h.

 

After this is finished connect with MControl.     

12.

 

When connecting with MControl and using the 

Connect to Logging Device

 window, be 

sure the correct address is being entered (192.168.123.3). 

13.

 

When trying to connect remotely through a satellite, make sure your satellite modem or 

router is passing ports to the MLogger.  The MLogger’s router requires port 20, 21, 22, 23, 

and 5001 in order to work properly. 

14.

 

Check the number of network connections.  Follow steps 11a through 11d to find the 

Local Area Connections the computer currently has. There may be more than one local 

connection enabled and causing a conflict.  Disable any unnecessary local connections, 

reboot the computer, and try connecting again. 

15.

 

Look to see which connection the computer is trying to make first.  Watch the video at 

http://www.mudlogsys.com/downloads.html

 

a.

 

Left click on 

and then left click on 

NETWORK CONNECTIONS. 

Summary of Contents for MLogger Blue Box

Page 1: ...he 1 Test Gas 14 Filaments won t Adjust from a Negative Number to a Positive Number 15 Changing a Filament 15 MLogger Main Flow won t Adjust Higher than 2 SCFH 15 MLogger Carrier Air Pressure won t Ad...

Page 2: ...aff at MSI may need you to locate certain parts on the unit to help troubleshoot the problem The MLogger is a complex and sophisticated machine Before attempting to fix any internal problems please fa...

Page 3: ...3 This is the right side of the box when facing front of MLogger Blue Side...

Page 4: ...4 This is the front view of the MLogger Model TGC This is the back view of MLogger...

Page 5: ...5 Sample Flow Diagram...

Page 6: ...while the other will flash If there are no lights on the router make sure all the Ethernet cables are plugged in securely a When connected to one of the blue ports try unplugging and reconnecting whi...

Page 7: ...nd left click on the properties button g Check to see if the Obtain an IP Address Automatically has a bullet mark next to it If it doesn t then this needs to be done Also be sure that the Obtain DNS S...

Page 8: ...on an office network using a server Some networks have strong firewall and antivirus programs that may not be disabled Check with the IT department in the office and ask them to allow ports 20 throug...

Page 9: ...rocedure 6 Reset the thresholds to the original values 480 for CCD threshold and 440 for TCD threshold 7 Turn the ball valve on the blue side from Zero back to Rig If the problem persists then you may...

Page 10: ...tting the router to obtain addresses automatically DHCP can fix the problem right away and is the best thing to try first LINKSYS WIRELESS ROUTER 1 open Internet Explorer and type 192 168 123 254 in t...

Page 11: ...lite cable directly to your computer The router in the MLogger needs to be reconfigured to recognize the satellite s modem A First find the IP address for the satellite i Take the satellite Ethernet c...

Page 12: ...window Now this next orange window will have a heading of WAN IP Address Assignment This is where you need to enter the new IP address IP Subnet Mask and Gateway IP Address obtained from step Ai Aiii...

Page 13: ...ernet cable into another one of MLogger s blue ports Open Internet Explorer and access a web page to confirm Filament Baseline is drifting on MControl after zeroing them 1 This is caused by a temperat...

Page 14: ...ed Side and inspect the IT pump Be sure all lines are connected If all the lines are connected then there is a leak in the pump itself This requires the pump to be replaced Switch to the spare MLogger...

Page 15: ...the connector and pull There are no clasps or latches holding the plug in place 3 Use a small Phillips screwdriver to remove the screws holding the filament in place Remove the old filament 4 Insert t...

Page 16: ...op of the flow meter Use a pipe cleaner to clean and free up the bead c Or try this i Disconnect all the power serial and exhaust lines from MLogger Once the box is free from any tether turn the unit...

Page 17: ...low diagram b If all fittings are tight and no leaks are found then the regulator needs to be replaced Switch to the spare MLogger and contact the MSI office 3 Look inside the MLogger on the Red Side...

Page 18: ...is carrier air pressure and the GC flow is at 0 5 SCFH then the Chromatograph Valve Manifold may be malfunctioning Check the 1 8 poly flow fittings for any loose connections or holes in the line If no...

Page 19: ...ence from an electromagnetic field a Check for any fuzz buster HAM radio antenna or satellite phone in operation close by b Cell phones in use next to the MLogger can sometimes affect the filament sig...

Page 20: ...toolbar ii Check the WITS Input bullet is marked iii Check the WITS Interface Be sure the correct EDR company shows in the white field iv Check the WITS port for the correct connection COM 1 in the fr...

Page 21: ...the sever should cache this connection select yes d The black window will then display the various WITS records that MLogger is receiving from the EDR e The TAG column in this screen corresponds to t...

Page 22: ...lashing green lights on both the processor and router then everything may be working fine The small LED for the hard drive light may be broken or has become unplugged from the processor This will not...

Page 23: ...d drive 1 Check how full the Log file and the Chromatograph file are a Look to the Status window in MControl If the LF and the CF are both at 100 the data has wrapped and MLogger is over writing data...

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