Mul-t-lock Entr, User Manual

Page 1: ...iption 9 2 1 ENTR Description 9 2 2 Indications 9 2 3 ON OFF Switch 10 2 3 1 Turning ENTR ON 10 2 3 2 Turning ENTR OFF 10 2 3 3 Low battery Indication 10 2 4 Initiating the Lock 11 2 5 Default PIN Code 11 3 Operation 12 3 1 Changing PIN Code 12 3 2 Door Configuration 13 3 3 Pairing Remote Control 16 3 4 Deleting Remote Control 17 3 5 Setting Sound Signals 18 3 6 Setting Locking Mode 19 3 7 Doorkno...

Page 2: ... Reader Master PIN Code 24 5 4 Menu Mode 24 5 5 Adding PIN Code 24 5 6 Open Door 25 5 7 Lock Door 25 5 8 Delete PIN Code 25 5 9 Delete all PIN Codes 25 5 10 Volume Control 26 5 11 Factory Reset 26 6 Fingerprint Reader 27 6 1 Mounting the Fingerprint Reader 27 6 2 Battery Replacement 27 6 3 Adjusting Date Time 27 6 4 Pairing Fingerprint Reader 28 6 4 1 Add Master 29 6 4 2 Set Finger 29 6 4 3 Set PI...

Page 3: ... 15 Volume Control 35 6 16 Double Security 36 6 17 Factory Reset 36 7 Smartphone App 37 7 1 App Installation 37 7 2 Pairing Smartphone 38 8 Remote Control Battery Change 39 8 1 Battery Removal 39 8 2 Battery Insertion 40 9 Sabbath Mode 41 10 ENTR Wire free Charger 42 10 1 General 42 10 2 Indications 42 10 3 Door Unit Charging 42 11 Troubleshooting 43 11 1 Limitations and External Influences 43 11 ...

Page 4: ...irements Small Phillips screwdriver Note Do not use power tools or any excessive force to assemble ENTR parts Battery charger 5 Magnet 6 Inside drive adapter 7 Mounting screws 8 Base plate Knob 1 Electrical unit 2 Mounting screw 3 Panel screw 4 Decorative spacer 9 Allen key 3 10 ...

Page 5: ...correctly aligned within the door secure the cylinder in place using the M5 screw Do not over tighten the screw or use power tools to do so Note Do not hammer or use any other excessive force on the cylinder or knob when inserting them into the door Turn the knob back to the zero position Knob marks point upwards Note The knob will jump out when returned to zero position 1 4 Cylinder Unit Installa...

Page 6: ...ame should be clean and free from dust peeling paint etc If required use alcohol to clean Wait until completely dry prior to sticking 1 5 Magnet Fitting Insert the operating key into the external side of the cylinder and turn one full turn Take the key out Note Verify that the gear is not pressed in 1 6 Cylinder to Unit Assembly optional Gear not pressed in Note Follow the instructions only if the...

Page 7: ...ed Press the knob and turn If the knob can not be pressed or turned disassemble the cylinder adjust the cylinder s projecting rectangle and reassemble Verify that the rectangle driver cylinder is aligned with the knob s rectangle bore If required turn the rectangle driver cylinder until it is in the same direction see illustration below Knob back view Verify the knob is in zero position Knob marks...

Page 8: ...NTR User Manual 2 2 Indications Error Red Battery status Green Red Door not closed Red OK Green Manual mode Green Mute Green Knob Indications Touchpad ON OFF switch 2 1 ENTR Description 2 ENTR Description ...

Page 9: ...link all once Hazard beep sound will be emitted and error indication will blink once ENTR is now in operating mode Note After turning ENTR ON avoid touching the front panel until beep sound ends After turning ENTR ON the door will be shut but not locked 2 3 2 Turning ENTR OFF Move the switch to the OFF position 2 3 3 Low battery Indication Battery red signal rapidly blinking and 2 long beeps will ...

Page 10: ...f inactivity ENTR will idle 2 5 Default PIN Code The lock s default factory PIN code is 1 2 3 4 5 Please note Default PIN code must be changed before starting the configuration process The PIN code must consist of 4 10 digits using numbers 1 through 5 in any sequence Only the Code and Mute functions will operate until the default PIN code is changed Warning Don t forget lose the PIN code once chan...

Page 11: ...Reenter New PIN Code For example 1231234 7 3 Operation Touch screen with palm or fingers for 3 seconds to active 1 Press Code Numeric buttons illuminated 2 Type Default PIN Code 1 2 3 4 5 3 Warning Do not attempt to operate the unit until assembled on the door Numeric buttons illuminated Enter New PIN Code 4 10 digits For example 1231234 5 OK indication blinks once 1 long beep emitted Illuminated ...

Page 12: ...3 to configure ENTR side see illustration Press 1 for ENTR on left side Press 3 for ENTR on right side 5 ENTR on left side of the door Press 1 ENTR on right side of the door Press 3 Press Cfg 2 3 Touch screen with palm or fingers for 3 seconds to active 1 Important Verify that the door is shut and no key is inserted into the cylinder during configuration steps Numeric buttons illuminated Type PIN ...

Page 13: ...ete 6 Lock configuration failed 1 Remove the mechanical key from the cylinder 2 Check that the door was closed properly or if lock operation was interfered Troubleshooting 1 Open the door using the handle Bring the latch as close as possible to the door frame Note Do not shut the door 7 Press Cfg The lock will carry out the configuration process 8 OK Indication blinks once 2 short beeps emitted Il...

Page 14: ...ate ENTR in Manual mode w o automatic locking 2 Remove any other magnets from the door 3 Place the magnet according to instructions 4 Consult your installer or contact ENTR Technical Support Troubleshooting 2 Note The top point of the magnet should be approximately 20mm below the cylinder fixing screw M5 see illustration Magnet Door frame Cylinder fixing screw M5 20 ...

Page 15: ...fingers for 3 seconds to active 1 Numeric buttons illuminated Type PIN Code Numeric buttons blinking 3 Remote control button Press the remote control button 5 Press 1 to add remote control Illuminated buttons turn off OK indication blinks for 15 seconds waiting for remote control unit 4 ...

Page 16: ...tion blinks once 2 short beeps emitted Remote control unit added Pairing OK OK indication blinks for 15 seconds No beeps emitted Start the process from step 1 Pairing failed 3 4 Deleting Remote Control The deleting remote control process will delete all remote control units including Touchpad and Fingerprint readers defined within the system Touch screen with palm or fingers for 3 seconds to activ...

Page 17: ... not be deleted Notes Setting the ENTR lock sound to OFF will mute the lock and unlock sounds and the open door hazard signal It will not mute the touchpad mechanical override and low battery sounds Follow the same procedure to toggle the sound to ON 3 5 Setting Sound Signal Toggle the sound signal to OFF or ON Press Mute 2 Touch screen with palm or fingers for 3 seconds to active 1 Mute indicatio...

Page 18: ...l locking mode Notes Setting the ENTR lock to Manual will disable automatic locking Follow the same procedure to set the ENTR lock to Automatic locking Touch screen with palm or fingers for 3 seconds to active 1 2 Press M A Manual indication illuminated 4 Type PIN Code 3 ...

Page 19: ...panel To open slide fingers downwards on the recessed grooves on both sides To lock slide fingers upwards on the recessed grooves on both sides 1 2 Open Lock Important When an active lock is opened by turning of the knob you must re operate it by one of its automatic modes i e remote phone sliding your fingers touch pad etc or else it will remain UNLOCKED Knob operation is meant solely for mechani...

Page 20: ...lid 2 Insert new batteries 2xAA according to the signs 3 Close the lid and tighten the screw 4 Touch for 5 seconds Notes A short beep sound emitted and a green OK indication is illuminated for 2 seconds Important Do not touch the Touchpad during the self test procedure and until the indication lights are off 4 Touchpad Reader 4 2 1 Low battery Indication When batteries need recharging a red warnin...

Page 21: ...ENTR lock screen with palm or fingers for 3 seconds to active 1 Numeric buttons illuminated Type PIN Code Numeric buttons blink 3 4 Press 1 to add Touchpad Illuminated buttons turn off OK indication blinks for 15 seconds waiting for the Touchpad 5 Touchpad Reader Operation 5 1 Operation To turn the Touchpad Reader ON press for 5 seconds The reader will perform a self test followed by series of bee...

Page 22: ...ted Touchpad Reader added Pairing OK OK indication blinks for 15 seconds No beeps emitted On Wall Reader green LED illuminated and 2 beeps emitted Start the process from step 1 Pairing failed Fix the Touchpad Reader to the baseplate Tighten fixing screw Fixing screw ...

Page 23: ...fferent codes Touch Touchpad Reader screen with palm or fingers Press Master PIN Code Press 11 1 Enter Personal PIN Code 4 10 digits For example 1231234 2 Retype Personal PIN Code 3 Green OK illuminated for 1 second 2 short beeps emitted PIN Code added Red Error illuminated for 1 second 1 long beep emitted PIN Code not added Green OK illuminated for 1 second 2 short beeps emitted Master PIN Code a...

Page 24: ...palm or fingers Press Master PIN Code Press 22 1 Enter Master PIN Code Reenter Master PIN Code 2 5 8 Delete PIN Code Touch Touchpad Reader screen with palm or fingers Press Master PIN Code Press 33 1 To delete enter Personal PIN Code 2 Green OK illuminated for 1 second 2 short beeps emitted PIN Code deleted PIN Code not deleted Red Error illuminated for 1 second 1 long beep emitted Green OK illumi...

Page 25: ...om the ENTR lock Green OK illuminated for 1 second 2 short beeps emitted Device performs self test reverts to factory reset Personal and Master PIN Codes deleted Personal and Master PIN Codes not deleted Red Error illuminated for 1 second 1 long beep emitted 5 10 Volume Control Touch Touchpad Reader screen with palm or fingers Press Master PIN Code Press 55 1 Press 2 to increase the volume or 8 to...

Page 26: ...ease the lid screw and open the lid 2 Insert batteries 2xAA according to the signs Green LED will illuminate for 2 seconds 3 Close the lid and tighten the screw 4 Touch for 5 seconds 6 Fingerprint Reader The reader will self calibrate which will be followed by a series of beeps and blinking LEDs DEVICE DATE TIME hh mm 3 9 6 12 1 2 4 5 7 8 10 11 Enter Time Press OK Enter Date Press OK DD MM YY 15 0...

Page 27: ...ingers for 3 seconds to active 1 Numeric buttons illuminated Type PIN Code Numeric buttons blinking 3 4 Press 1 to add the Reader Illuminated buttons turn off OK indication blinks for 15 seconds waiting for the reader Pairing OK Pairing failed OK indication blinks once 2 short beeps emitted Fingerprint Reader added FAILED PAIR LOCK PAIR 1 long beep emitted Red LED illuminated for 2 seconds NO USER...

Page 28: ...PE CODE 4 10 digits ENTER CODE 4 10 digits ENTER CODE Type in PIN Code 4 to 10 digits Press OK 6 4 2 Set Finger 6 4 3 Set PIN Code SET CODE SUCCESS Matched Codes Mismatched Codes FAILED INVALID 6 4 1 Add Master User Green LED blinking Place finger on scanner wait for beep then swipe finger down several times over fingerprint scanner until two confirmation beeps emitted SWIPE 1ST FINGER Green LED b...

Page 29: ...fingerprint scanner Fingerprint authorized Blue LED blinks and unlock command is sent Fingerprint not authorized Red LED illuminates The device goes to standby FAILED UNLOCK OPTION 2 Touch the Fingerprint Touchpad Screen prompts for user code Enter your code OK Note In the event the unlocking attempt fails ENTR will display an unlock failed message USER CODE 23 49 03 01 6 5 Unlock the Door ...

Page 30: ...1 6 6 Lock the Door Fingerprint Reader Low battery Indication Red LED illuminates for 1 second after 2 long wake up beeps are emitted BATTERY LOW 6 8 Setting Menu Touch screen Press USER CODE 23 49 03 01 MASTER CODE 23 49 03 01 SETTING USERS Enter Master PIN Code OK or swipe finger over fingerprint scanner ...

Page 31: ...ST FINGER Same user name Choose different user name User name exists USERNAME EXIST SET CODE SUCCESS FAILED INVALID Matched Codes Mismatched Codes Process did not complete All data typed in will be erased from memory USER 08 JENNIFER Type USER NAME OK User name added SETTING USERS Press OK 1 USERS ADD USER Press OK 2 USERNAME JENNIFER User name added 4 2nd MASTER NO OK YES Choose OK to add 2nd Mas...

Page 32: ... Code OK or swipe finger over fingerprint scanner Note The first Master User can t be deleted without doing a factory reset 6 11 Enable Disable User SETTING USERS Press OK 1 USERS ENABLE USER Use 8 or 2 to select ENABLE USER OK 2 ENABLE USER JENNIFER Disabled Use 8 or 2 to toggle between users Press OK 3 Two beeps emitted Green LED illuminates User enabled Touch screen USER CODE 23 49 03 01 MASTER...

Page 33: ...ime OK Press OK for YES or for NO Notes 1 Define up to 7 different time schedules for the same user 2 Press to go back on every menu 3 Press for 3 seconds to exit setting menu 6 12 Delete All Users Press OK 1 SETTING USERS Use 8 or 2 to select DELETE ALL OK 2 USERS DELETE ALL Press OK 3 DELETE ALL NO OK YES Press OK 4 SURE NO OK YES Two beeps emitted Green LED illuminates All users deleted SUCCESS...

Page 34: ...Use 6 to move to the END minutes 8 FRIDAY HH mm HH 12 15 17 45 Use 8 or 2 to change END minutes setting 9 FRIDAY 12 15 17 45 NO OK Yes Press OK for YES or for NO 10 4 SUNDAY 12 00 13 00 Back OK Yes Use 8 or 2 to choose the desired schedule to be edited Pressing on 4 for 3 seconds shall delete the specific schedule 6 15 Volume Control Press OK 4 Use 8 or 2 to select DEVICE OK 1 SETTING DEVICE Use 8...

Page 35: ...nter Master PIN Code OK or swipe finger over fingerprint scanner 6 16 Double Security 4 Use 8 or 2 to select DEVICE OK 1 SETTING DEVICE Use 8 or 2 to select 2x Security OK 2 DEVICE 2x Security Press OK 3 ENABLE NO OK YES Two beeps emitted Green LED illuminates 2x Security ON After activating the double security option use both methods swiping a fingerprint and inserting a PIN code to unlock the do...

Page 36: ... iOS iPhone iPad users go to the app store to download the ENTR application System requirements iOS 7 0 or higher Bluetooth low energy compliant 7 1 App Installation 7 Smartphone App The below message will be displayed when opening the ENTR app prior to pairing it with your lock There are no available locks or keys within range ...

Page 37: ...cation blinks for 3 seconds Illuminated buttons turn off ENTR will be visible for 5 min 4 This procedure is done via the ENTR lock door unit Open the ENTR app and follow the steps described in order to pair the smartphone with the ENTR lock Please pay attention that only one phone can be connected to the lock at the same time A phone can have only one eKey per each lock ENTR App User Manual is ava...

Page 38: ...e the lid by safely inserting a small tool into the notch 1 and press the lid clasp 2 b Take out the push button and intermediate part c Take out the electronic board with the battery and remove battery 8 Remote Control Battery Change Notch 1 Clasp 2 ...

Page 39: ...n and place over the electronic board a Insert new battery CR2032 into the electronic board according to the signs 1 b Insert the electronic board into the remote control s housing 2 8 2 Battery Insertion d Place the lid and press until the clasp clicks into place Clasp 1 2 ...

Page 40: ...ons illuminated Type PIN Code Numeric buttons blinking 3 Auto locking and hazard beeps after knob operation are disabled Battery indication LED blinks every 20 seconds Press 5 to toggle between activation and deactivation of the Sabbath mode 4 Sabbath mode activated Sabbath mode deactivated 9 Sabbath Mode ...

Page 41: ...LED 10 2 Indications Fully Charged When the ENTR Wire free Charger is fully charged and still plugged to a power supply the indication green LED is off Charging Mode When the ENTR Wire free Charger is charging the Door Unit there is no indication Indications shall be shown on the ENTR Door Unit No Power Low Power Battery When the ENTR Wire free Charger needs to be charged the indication will blink...

Page 42: ...he electronic unit is properly attached to the cylinder 3 Please consult with your locksmith installer to ensure proper installation was completed 6 I ve configured ENTR but when I slide my fingers down the door locks and when I slide my fingers up it unlocks opposite actions of what should happen 1 Redo the configuration process 2 Pay attention to the door s orientation Left 1 and Right 3 13 11 1...

Page 43: ...the dedicated ENTR power adaptor that was supplied with your lock Standard 5V power adaptors WILL NOT charge the unit 31 When i fully open the door the knob is touching the wall Place a doorstop at correct position to prevent the door from opening too widely and damaging the knob or nearby wall Fingerprint Touchpad Reader Symptom Corrective action Page I m having trouble pairing with the wall read...

Page 44: ...gh the user is within the lock s Bluetooth range 1 As only one phone can connect to the lock at the same time please make sure you have closed your app 2 Verify that you completed the key creation process by selecting the active button 3 Verify that the new user did not exceed the expiration time you have set for this key 38 I m unable to open the door from a distance of 10 meters yards 1 The app ...

Page 45: ...ler use of keys key blanks cylinders locks approved batteries accessories and or other components that are not suitable and genuine Mul T Lock products all the foregoing as determined by Mul T Lock in its sole judgment Some basic instructions and recommendations for correct use of the Product are shown overleaf Mul T Lock s sole obligation under this limited warranty is to repair or replace at Mul...

Page 46: ...d Requirements for Correct Use of ENTR Products Protection of Keys Keys should be used only for their original purpose of operating the corresponding cylinder Your key carries a code Make sure you keep it concealed Only genuine Mul T Lock key blanks should be used Duplicate keys must be performed by an authorized Mul T Lock locksmith on Mul T Lock s key cutting machine Keys must be inspected perio...

Page 47: ... are subject to various external influences outside our control such as satellites and cellular or other communications networks and may also be influenced by weather conditions frequency jamming interference improper use or activity interference vandalism destruction etc Services may also be adversely affected or rendered impossible when the ENTR product is located in places where a signal may no...