Multi-Tech CommPlete CC9648, User Manual

3   Warranty, Service, and Technical Support

CommPlete Communications Server

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Technical Support

Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of
your Multi-Tech product. If you have any questions about the operation of this unit, please call (800) 972-
2439 (USA and Canada) or (612) 785-3500 (local and international). Please record CC9648 information in
the spaces provided below, and have it available when you call. If your CC9648 requires service, the techni-
cal support specialist will guide you on how to send it in.

Recording Product Information

Please record the following information about your CC9648 to help Technical Support answer your questions.
(The same information is requested on the Warranty Registration Card.)

Model no.:_____________________________________________________________________
Serial no.: _____________________________________________________________________
MultiModemManager software version ________________________________________________
RASExpress software version _______________________________________________________
Datacomm software version:________________________________________________________
FAX software version: ____________________________________________________________
Other software version: ___________________________________________________________

Please note the status of your CC9648 in the space below before calling Technical Support. This includes
the LED indicator, screen messages, diagnostic test results, problems with a specific application, etc.

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