Multi-Tech MultiConnect microCell MTCM2-L4G1, User Manual

Page 1: ...MultiConnect microCell MTCM2 L4G1 User Guide ...

Page 2: ...LLULAR COMMUNICATIONS NETWORK WILL BE UNINTERRUPTED TIMELY SECURE OR ERROR FREE NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COMMUNICATIONS NETWORK MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES DAMAGES OBLIGATIONS PENALTIES DEFICIENCIES LIABILITIES COSTS OR EXPENSES INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES RELATED TO TEMPORARY INABILITY TO ACCESS A CEL...

Page 3: ... a SIM Card 12 Removing a SIM Card 12 Installing the Device 12 Mounting Device to Flat Surface 12 Next Steps 14 Chapter 4 Antenna Information 15 Antenna 15 Antenna System Cellular Devices 15 Cellular and LTE Antenna 15 Antenna Specifications 15 Chapter 5 Regulatory Information 16 EMC Safety and Radio Equipment Directive RED Compliance 16 Waste Electrical and Electronic Equipment Statement 16 WEEE ...

Page 4: ...ion Manager User Interface 24 Main tab 25 Settings tab 26 Connection tab 26 Details tab 26 Terminal tab 26 Charts tab 26 Troubleshooting 26 Serial COM port is not available in the Serial Modem Settings 26 Device is not detected No Device 26 MultiConnect Cell USB Modem is not detected 27 Connection Manager is not working and a device connected to the computer is not detected 27 Connection Manager d...

Page 5: ...documents are available at https www multitech com brands multiconnect microcell Select your model to find the documents specific for that device Document Description Part Number MultiConnect microCell MTCM2 L4G1 User Guide Hardware regulatory and getting started information S000728 MultiConnect microCell MTCM2 L4G1 Quick Start Steps for getting started Ships with the device and is available onlin...

Page 6: ...PRODUCT OVERVIEW 6 MultiConnect microCell MTCM2 L4G1 User Guide Dimensions ...

Page 7: ...130Mbps DL Max 35Mbps UL UMTS DC HSDPA Max 42Mbps DL UMTS HSUPA Max 5 76Mbps UL UMTS WCDMA Max 384Kbps DL Max 384Kbps UL GSM EDGE Max 296Kbps DL Max 236 8Kbps UL GSM GPRS Max 107Kbps DL Max 85 6Kbps UL Physical Description Weight Device only 2 4 oz 66 g With antennas 2 9 oz 83 g Dimensions Refer to mechanical drawing for dimensions Connectors Antenna Connector 2 SMA connectors for cellular SIM 1 8...

Page 8: ...tifications and Compliance EMC and Radio Compliance CE Mark RED EU Safety Compliance IEC 60950 1 2nd ED IEC 62368 1 UL tested to ambient temperature of 60C Side Panels and Connectors Side Panels Connectors The device has the following connectors USB 1 USB connector SMA 2 female SMA connectors labeled CELL and AUX SIM 1 micro SIM slot between the SMA connectors ...

Page 9: ... Device has power Off Device does not have power Link Status LS On Radio is not registered Flash Slow Registered Off Radio is turned off in PSM mode receiving a firmware update or SIM is not inserted LTE On LTE Flash Fast 3G Flash Slow 2G Off SIM not inserted or radio technology unknown SIM On Ready Flash Slow Other Off SIM not inserted Signal Strength On Excellent Flash Fast Good Flash Slow Fair ...

Page 10: ...ower1 TX Pulse Amplitude Current for Peak Current 2 Total Inrush Charge 3 Total Inrush Duration During Power Up 5 Volts GSM850 N A 67 mA 67 mA 354 mA 1 40 A 0 156 mC 26 1 uS WCDMA Band 2 1854MHz N A 68 mA 67 mA 512 mA 580 mA 0 156 mC 26 1 uS LTE Band 1 1950MHz N A 71 mA 68 mA 721 mA 788 mA 0 156 mC 26 1 uS Note 1 Maximum Power The continuous current during maximum data rate with the radio transmit...

Page 11: ...Medical Devices Potential interference Radio frequency energy RF from cellular devices can interact with some electronic devices This is electromagnetic interference EMI The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices This test method is part of the Association for the Advancement of Medical Instrumentation AAMI ...

Page 12: ... card slot with the contact side facing up as shown When the SIM card is installed it locks into place Removing a SIM Card To remove the SIM card push the SIM card in The device ejects the SIM card Installing the Device 1 Connect antennas to the antenna connectors 2 Connect the USB connector to your computer or other USB high power device such as a hub 3 The POWER LED lights after the device power...

Page 13: ...r Guide 13 3 To secure the bracket to the desired surface place and tighten two screws in the holes on either end of the mounting bracket The dimensions illustration in this guide shows the mounting bracket as well as the dimensions for placement of the screws ...

Page 14: ...h Linux and Windows is included in the related documentation zip file To communicate with your device use terminal software such as HyperTerminal Tera Term Kermit or Putty Power up your device and ensure it is connected to your computer that issues AT commands AT command documents are in the related documentation zip file at https www multitech com brands multiconnect microcell Select your model t...

Page 15: ...t is a critical part of the design process therefore it is essential to consider it early so the performance is not compromised Devices were approved with the following antenna s and for alternate antennas meeting the given specifications The antenna system is defined as the UFL connection point from the device to the specified cable specifications and specified antenna specifications Cellular and...

Page 16: ... directive ROHS Restriction of Hazardous Substances complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase The WEEE Directive covers all MultiTech products imported into the EU as of August 13 2005 EU based manufacturers distributors retailers and importers are obliged to finance the costs of recovery from municipal collection po...

Page 17: ...h the chemical concentration limitations set forth in the directive 2015 863 of the European Parliament Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS These MultiTech products do not contain the following banned chemicals1 Lead Pb 1000 PPM Mercury Hg 100 PPM Cadmium Cd 100 PPM Hexavalent Chromium Cr 6 1000 PPM Polybrominated Biphenyl PBB 1000 PPM...

Page 18: ...nated Biphenyl PBB Polybrominat ed Diphenyl Ether PBDE Printed Circuit Boards O O O O O O Resistors X O O O O O Capacitors X O O O O O Ferrite Beads O O O O O O Relays Opticals O O O O O O ICs O O O O O O Diodes Transistors O O O O O O Oscillators and Crystals X O O O O O Regulator O O O O O O Voltage Sensor O O O O O O Transformer O O O O O O Speaker O O O O O O Connectors O O O O O O LEDs O O O ...

Page 19: ...的信息 有 有害 害 有 有毒 毒物 物质 质 元 元素 素 成 成分 分名 名称 称 铅 铅 PB 汞 汞 Hg 镉 镉 CD 六 六价 价铬 铬 CR6 多 多溴 溴联 联苯 苯 PBB 多 多溴 溴二 二苯 苯醚 醚 PBDE 印刷电路板 O O O O O O 电阻器 X O O O O O 电容器 X O O O O O 铁氧体磁环 O O O O O O 继电器 光学部件 O O O O O O ICs O O O O O O 二极管 晶体管 O O O O O O 振荡器和晶振 X O O O O O 调节器 O O O O O O 电压传感器 O O O O O O 变压器 O O O O O O 扬声器 O O O O O O 连接器 O O O O O O LEDs O O O O O O 螺丝 螺母以及其它五金件 X O O O O O 交流 直流电源 O O O O...

Page 20: ...ivers Note Attempting to plug in the device before the appropriate drivers are installed can cause the connection to fail To install Connection Manager and the device drivers 1 Go to https www multitech com support connection manager 2 Click Connection Manager 3 Open or unzip the Connection Manager file and run the installer msi file 4 In the MultiTech Connection Manager Setup Wizard read the end ...

Page 21: ...nager when the installation is finished After the drivers are installed you need to restart your computer if prompted by Windows If using a USB device you can connect the device to the carrier s network with Connection Manager Refer to Connecting a Device If using a serial device you need to set up the device in Windows Device Manager before connecting the device Refer to Setting Up a Serial Devic...

Page 22: ...lecting another model may cause your device to work incorrectly or fail f Select your COM port then click Next g Click Finish h Go to Device Manager Modems and confirm that the device is added 6 To verify that the device is set up correctly query the device a Go to Device Manager Modems right click Standard 33600 bps Modem and select Properties b On the Diagnostics tab click Query Modem Note The d...

Page 23: ... the keep alive feature is enabled the Connection Manager s Main tab displays the keep alive check status and when the last ping response was received b If your device supports dual carriers switch the firmware to the desired carrier by selecting the carrier in the MNO Firmware list For example if your device can switch the firmware between AT T and Verizon select Verizon in the list Note The MNO ...

Page 24: ...nnected to the carrier s network When connection to the network is established the last signal strength value is displayed View the details for the current connection on the Details tab 6 To disconnect the device from the carrier s network click Disconnect Uninstalling Connection Manager Along with uninstalling Connection Manager the installed device drivers are also removed Before You Begin Make ...

Page 25: ...t Connect or Disconnect Signal strength bars and percentage indicator only when connection to the carrier s network is established Note The signal strength is displayed for a serial device only when the device is not connected to the carrier s network Connection statistics download and upload speeds amount of traffic sent and received only when connection to the carrier s network is established Th...

Page 26: ...ing in the Host to ping box Connection Monitor will send periodic pings to the host If the keep alive feature fails Connection Manager will automatically reconnect The MNO firmware list If your device supports dual carriers you can switch the firmware to the other carrier by selecting the carrier in this list Note The Connection tab isn t available if Connection Manager doesn t detect a device Det...

Page 27: ...tect a connected device because the required drivers are not installed The most likely cause is that Install the modem drivers was not checked during the installation Uninstall and re install Connection Manager During the installation make sure that you check Install the modem driver Refer to Uninstalling Connection Manager and Installing Connection Manager Connection Manager displays Device Error...