Technical Support
Please read the "
Troubleshooting
" part of the manual or help first. Most problems are caused by minor
handling errors. Contact your local retailer immediately if the cause of the trouble remains unclear. Please
understand that information on your hardware and software configuration is necessary to analyze and
finally solve the problem you encounter.
If you have any question or if any problem occurs that is not mentioned in this documentation, please
contact your local retailer. The highly qualified stuff will be glad to help you.
Please keep information on the following at hand
Description of the error (the error message text or any other useful information) and of the context
in which the error occurred. The more information on the actual situation you can provide, the easier
it is to track the problem.
The serial number of the device. You will find it on the bottom side of the main unit.
The software of MC_Rack version you are currently using. On the "Help" menu, click "About
MC_Rack". The displayed dialog box shows the version number.
The hardware version of the Wireless2100-System you are currently using is displayed in the
“Hardware” tab of the starting dialog.
The operating system and service pack number on the connected computer.
The hardware configuration (microprocessor, frequency, main memory, hard disk) of the connected
computer. This information is especially important if you have modified the computer or installed new
hard- or software recently.
Storage Batteries
Batteries and accumulators do not belong in normal household waste and, thus, must always be disposed
of within the framework of existing legislation.
Please store the batteries absolutely dry at a temperature of about 10 °C.
Summary of Contents for Wireless2100-System
Page 1: ...Wireless2100 System Manual ...
Page 33: ...Datasheets ...