5 Warranty, Service, and Technical Support
CommPlete Communications Server
49
Technical Support
Multi-Tech has an excellent staff of technical support personnel available to help
you get the most out of your Multi-Tech product. If you have any questions about the
operation of this unit, please call (800) 972-2439 (USA and Canada) or (612) 785-
3500 (local and international). Please record MT5634HD8 information in the spaces
provided below, and have it available when you call. If your MT5634HD8 requires
service, the technical support specialist will provide complete instructions and
return material authorization.
Recording Product Information
Please record the following information about your MT5634HD8 to help Technical
Support answer your questions. (The same information is requested on the Warranty
Registration Card.)
Model no.: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Serial no.:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Firmware version: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Driver version:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
MultiModemManager software version _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
RASExpress software version _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Datacomm software version: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
FAX software version: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Other software version:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
The modem model and serial numbers are silk-screened on your modem. The
software versions are printed on the diskette labels. Type {xe "AT
commands:I"}
ATI1<CR>
in terminal mode to display the modem firmware version.
Please note the status of your modem in the space below before calling tech support.
This includes LED indicators, screen messages, diagnostic test results, problems
with a specific application, etc.
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Summary of Contents for CommPlete MT5634HD8
Page 1: ...MT5634HD8 User Guide Title MTSLOGOK FH5 Creator FreeHand 5 0 CreationDate Fri Aug 23 16 3 ...
Page 7: ...CommPlete Communications Server 1 1 Introduction ...
Page 13: ...CommPlete Communications Server 7 2 Installation ...
Page 18: ......
Page 19: ...CommPlete Communications Server 13 3 AT Commands ...
Page 45: ...CommPlete Communications Server 39 4 S Registers ...
Page 53: ...CommPlete Communications Server 47 5 Warranty Service and Technical Support ...
Page 60: ...MT5634HD8 User Guide 54 CommPlete Communications Server ...
Page 61: ...CommPlete Communications Server 55 Appendices ...
Page 76: ...MT5634HD8 User Guide 70 CommPlete Communications Server ...
Page 77: ...CommPlete Communications Server 71 Glossary ...
Page 92: ...MT5634HD8 User Guide 86 CommPlete Communications Server ...
Page 93: ...CommPlete Communications Server 87 Index ...
Page 97: ......
Page 98: ...P N 82065700 ...
Page 99: ......