Multitech MTCBA-EV1-EN3-N3, User Manual

Page 1: ...MultiModem rCell Intelligent Wireless Router User Guide ...

Page 2: ...All other products or technologies referenced in this manual are the trademarks or registered trademarks of their respective holders Contacting Multi Tech Support Online Support Portal https support multitech com In order to better serve our customers manage support requests and shorten resolution times we have created the online web portal allowing you to submit questions regarding Multi Tech pro...

Page 3: ...anagement Software 19 Web Management Software Screens 21 IP Setup 21 PPP 27 Networks Services 33 Networks Services Service Configuration 34 GRE Tunnels 40 DHCP Server 42 IPSec 44 Tools 49 Tools Firmware Upgrade 49 Statistics Logs 51 Statistics Logs System Information 51 Statistics Logs Ethernet 52 Statistics Logs PPP 53 Statistics Logs PPP Trace 54 Statistics Logs Modem Information 55 Statistics L...

Page 4: ...nd initiate a connection when it detects an incoming ring For security reasons you can setup the router to wake up based on a particular caller ID number This configuration is ideal for reducing the costs associated with the modem being online and available 24 7 When configured for dial on demand the router only accesses the Internet when data is present This configuration is ideal for sharing Int...

Page 5: ...gns and manufacturers recommendations Different industries and businesses have their own restrictions governing the use of cellular devices Please observe the local restrictions of the environment where you intend to operate the cell modem Under no circumstances should antenna be placed outdoors Internal Lithium Battery A lithium battery located within product provides backup power for the timekee...

Page 6: ... SPD Speed Lit when the Ethernet is linked at 100 Mbps If it is not lit the Ethernet is linked at 10 Mbps CD Carrier Detect Lit when data connection has been established LS Link Status Dependent on Model H3 Version EV1 Version Permanently On Powered on and connected but not transmitting or receiving Slow flashing state 5 Seconds Powered on searching for a connection Fast flashing state 0 3 seconds...

Page 7: ... x7 44cmD 0 340Kg Operating Temperature 30 to 60 C 40 to 75 C Storage Temp 40 to 85 C Humidity Relative humidity 20 to 90 noncondensing Certifications EMC Compliance FCC Part 15 Class B EN55022 Class B EN55024 Radio Compliance FCC Part 22 24 RSS132 133 EN301 489 1 EN489 3 GP only EN301 489 7 EN301 489 24 AS ACIF S042 1 S042 3 Safety UL60950 1 2nd Edition IEC60950 1 2005 Second Edition with EN 6095...

Page 8: ...escription 8 Multi Tech Systems Inc MultiModem rCell User Guide single cause for this function Rather it is the result of an interaction of several factors such as the ambient temperature the operating mode and the transmit power ...

Page 9: ...to 1800 MHz 1930 to 1990 MHz 869 to 894 MHz 1930 to 1990 MHz Frequency TX 824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz 824 to 849 MHz 1850 to 1910 MHz RF Power Stand 2W at 12 5 duty cycle 2W at 12 5 duty cycle 1W at 12 5 duty cycle 1W at 12 5 duty cycle Cellular Information Antenna System for Cellular Devices The cellular wireless performance is completely dependent on the imple...

Page 10: ... Requirements Specifications Frequency Range 824 894 MHz 1850 1990 MHz Impedance 50 Ohms VSWR VSWR shall not exceed 2 0 1 at any point across the bands of operation Typical Radiated Gain 3 dBi on azimuth plane Radiation Omni directional Polarization Vertical TRP TIS The total radiated power TRP at the antenna shall be no less than 21 20 dBm for PCS CELL channels respectively and the total isotropi...

Page 11: ... ETHERNET connector on the back of the router and the other end to your pc either directly or via a switch or hub 3 Attach the appropriate interchangeable blade piece to the power supply module 4 Screw on the power lead from the power supply module into the power connection on the router Now plug the power supply into your power source Notes The POWER LED The POWER LED lights after power up The St...

Page 12: ...Chapter 2 Installation 12 Multi Tech Systems Inc MultiModem rCell User Guide Note Use either 6 or 8 pan head screws for all four mount locations ...

Page 13: ...llowing directions were written using a Windows XP 2003 operating system 1 Click Start Control Panel Double click the Network Connections icon 2 The Network Connections screen displays Right click the Local Area Connection icon and choose Properties from the drop down list 3 The Local Area Connection Properties dialog box displays Select Internet Protocol TCP IP Click the Properties button The Int...

Page 14: ...P address Enter the pc IP Address Example 192 168 2 x Note The x in the address stands for numbers 101 and up Enter the pc Subnet Mask Example 255 255 255 0 Enter the pc Default Gateway Example 192 168 2 1 Note The pc settings must be in the same subnet range as the router The factory default settings for the router are IP Address 192 168 2 1 Subnet Mask 255 255 255 0 Select Use the following DNS ...

Page 15: ... tell the Windows OS not to remember the password this helps maintain PC security Password Caution It is recommended that you change the default password to better protect the security of your router Use a safe password Your first name spelled backwards is not a sufficiently safe password a password such as xfT35 4 is better Click the Login button The Web Management Home screen displays 4 Use the ...

Page 16: ...necting to the wireless service To issue commands to the integrated cellular modem PPP must be disabled and telnet port 5000 used Dial on Demand The default is disable Idle Time Out Sets the amount of time the PPP link stays active before disconnecting Setting the value to zero causes the link to stay active continuously Dial Number Enter the dial number This number connects you to the Internet Fo...

Page 17: ...md and then press ENTER or Click Start I All Programs I Accessories I Command Prompt In the command window type telnet 192 168 2 1 5000 At the Login prompt type the default user name admin all lower case Press ENTER At the Password prompt type the default password admin all lower case Press ENTER 2 In the command window type AT CSQ The router responds with the received signal strength rssi Signal ...

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Page 19: ...RE Tunnels Generic Routing Encapsulation GRE Defines the remote network and the tunnel through which traffic is to be routed DHCP Server Configures the DHCP server settings IPSec Allows device to support LAN to LAN VPN tunneling with 3DES and AES 128 192 256 encryption support Tools Sets DDNS Force Update displays DDNS Status resets the modem and provides screens for Firmware Upgrade Load Configur...

Page 20: ... on the left side of the screen The following table shows the sub menu selections under each main menu category IP Setup PPP Networks Services Packet Filters GRE Tunnels General Configuration HTTP Configuration DDNS Configuration SNTP Configuration Static Routes Remote Configuration PPP Configuration Wakeup on Call Power On Config Modem Commands Network Configuration Service Configuration Packet F...

Page 21: ... Inc MultiModem rCell User Guide 21 Web Management Software Screens The rest of this chapter describes each of the Web Management software screens IP Setup IP Setup General Configuration In the General Configuration you will set the general system based parameters ...

Page 22: ...EIA standard signal characteristics time and duration used between different electronic devices Inactivity Enter the time in seconds that the auto dialout session will stay active before going inactive Syslog Configuration Syslog Check the box to enable or disable Syslog Default Disable Syslog Server IP Address If a Remote Syslog Server IP Address is specified the syslog feature acts as a remote S...

Page 23: ...d password are also used for telnet access to the router and integrated cellular modem Password Enter the Password for access to the Web Management software Default is admin Note You should change the password to one of your choosing It can be up to100 characters Use a safe password Your first name spelled backwards is not a sufficiently safe password a password such as xfT35 4 is better You can a...

Page 24: ...rver is a server the router accesses to check it s current IP address Check IP Port Enter the port number of the Check IP Server Default is 80 Server Enter the Server name to which the IP Address change is registered Example members dyndns org Port Enter the Server port number Default is 80 Max Retries Enter the maximum number of tries that will be allowed if the update fails Default 5 Range is 0 ...

Page 25: ...fset is the amount of time varying from the standard time of a Time Zone Daylight Configuration Daylight Saving Enables disables Daylight Saving mode The default is Enable Daylight Saving Offset Set the offset to use during Daylight Saving mode Default is 60 minutes Enter the time in minutes Daylight Saving Start Time Start Ordinal Set the start ordinal to use during Daylight Saving mode Options a...

Page 26: ...n defined and added are available by using the table at the bottom of the screen Add Static Routes IP packets destined for the network indicated in the drop down box are routed to the IP address in the box pointed to by the arrow The networks in the drop down box can be defined under the Networks Services tab Static Route Select a static route from the drop down list box and then click the Add but...

Page 27: ...s behind a single IP address on the wireless side Your internal addresses are shielded from the public Internet If NAT is disabled The router functions without performing any address translation on the packets passing through it Masquerading of packets originating from the LAN is disabled Address translation of packets arriving from the WAN is also disabled Any DNAT Configuration previously setup ...

Page 28: ...red Username is limited to 60 characters Password Enter the Password with which the remote peer will authenticate You can leave this field blank if desired Password is limited to 60 characters ICMP Keep Alive Check Keep Alive Check Enable disable Keep Alive Check The default is Disable This is used to periodically check that the Internet connection is up If it is not the router will try to reconne...

Page 29: ...lt is disable When enabled the router will reconnect when it sees IP traffic on the LAN that is needed to be routed If this feature is disabled Dial on Demand initiates a PPP connection to the Internet only from the WAN not from the LAN Init Strings Configure the router initialization string This initialization string is specific to the installed integrated cellular modem Some initialization may b...

Page 30: ...will let you know if the RING message shows 7 To enable Caller ID enter the AT CLIP 1 command on the command screen and make the call again to see if it shows Caller ID information Notes Step 5 3 must show the RING or CALLER ID information in order for the Wakeup on Call function to work Some wireless providers might not provide caller ID information if you have only a data plan Example 2 Set Up t...

Page 31: ...eters Wakeup on Call Configuration Select Enable for Wakeup on Call Set the Time Delay You can use the 10 second default Enter the Init Strings Set Wakeup Init String 1 by entering AT CLIP 1 for HSPA models only Submit Button Click the Submit button to save these settings Caller ID Configuration Enter a caller s ID that you want added to the Caller ID list Add Button Click the Add button to save e...

Page 32: ...on These commands will be sent every time a PPP connection to the network is initiated Example of Useful HSDPA AT Commands AT CGSN Product Serial Number AT CGMR Software Version AT CSQ Signal Quality AT CNUM Wireless Subscriber Number AT COPS Network Information Operator AT CREG Network Registration Example of Useful EV DO AT Commands AT CGSN Product Serial Number AT CGMR Software Version AT CSQ S...

Page 33: ... reflected in all the configurations in the Web Management software where they are used A Network Host added here will be displayed in the following sections Static Routes DNAT and Packet Filters Name Enter the name of the Network Host The same address mask pair should not already be present in the displayed list The Name is limited to 15 characters maximum IP Address Enter the IP Address of the N...

Page 34: ... A Service Name cannot be edited A Service cannot be deleted if it is used in another configuration Service changes are reflected in all the configurations in the Web Management software where they are used Services added here will be displayed in the following sections DNAT Packet Filters Name Enter the name of the Service which is limited to 16 characters It has to be unique Protocol Enter the t...

Page 35: ...ltered To Host Networks Enter the network host to which the packet must send for the filter rule to match The Any option which matches all IP addresses regardless of whether they are officially assigned addresses or private addresses may also be entered The network host must be pre defined in the Networks section Action Enter the action that the packet filter executes if the rule matches any traff...

Page 36: ...that are going to be sent If you do not want to change the address select NOCHANGE Save Button Click the Save button The defined DNAT configuration is added and will display at the bottom of the screen Entries can be deleted or edited by clicking the Edit or the Delete buttons Packet Filters DNAT Example Set Up DNAT and Port Forwarding to an Internal Device Note The internal device can be camera m...

Page 37: ...Chapter 3 Using the Web Management Software Multi Tech Systems Inc MultiModem rCell User Guide 37 ...

Page 38: ...Service Select the Internal Service to be the destination Pre DNAT Service Select the service for the Pre DNAT destination This service was just defined in the Service Configuration section Example MeterPort Post DNAT IP Select the destination to which the IP packets are to be diverted Only one host can be defined as the Post DNAT destination Example MeterIP Post DNAT Service Select the service fo...

Page 39: ...rposes ICMP on Firewall and ICMP Forwarding always apply to all IP addresses i e Any When these are enabled all IP hosts can Ping the firewall ICMP on Firewall or the network behind it ICMP Forwarding ICMP on LAN Enable disable the transfer of ICMP packets on the LAN interface ICMP on WAN Enable disable the transfer of ICMP packets on the WAN interface ICMP Forward Enable disable the forwarding of...

Page 40: ...rks It is also a way to transform data frames to allow them to pass networks with incompatible address spaces or even incompatible protocols If you want to read more about how this works see the online Help GRE Tunnel Configuration Tunnel Name Enter a name for the new tunnel Local IP Select the local interface on which the tunnel is being created Eventually the packets destined for this tunnel wil...

Page 41: ...ust be routed through the given tunnel Tunnel Name Select the name of the tunnel through which the traffic will be routed Note To add a tunneled route the remote network and the tunnel must have been defined in Network Configuration The tunnel configuration must be completed before setting the GRE route configuration Add Button Click the Add button The defined GRE route configuration is added and ...

Page 42: ... first have to delete all the subnet settings below Mask Enter the subnet mask Gateway Enter the gateway address DNS Enter the DNS address Lease Time Select the DHCP Lease Time from the selection box Lease time is set in days hours and minutes A Lease Time of 00 00 00 is an Infinite Lease Time Submit Click the Submit button to save these settings Note You must click Save and Restart once you have ...

Page 43: ...ng can be made permanent by configuring it here The same IP address will not be used for any DHCP client with a different MAC address even if there is no active DHCP connection with that IP address MAC Address Enter the MAC address to which the specified IP address binds IP Address Enter the fixed IP address to be assigned Add Click the Add button The addresses are added and will display in the ta...

Page 44: ...entication only Encryption only Authentication and encryption Transmitting and receiving data securely over an unprotected network involves deciding on the type of IPSec service as mentioned above required for the connection establishing a secure connection by a key exchange process and transferring data using that connection The key exchange process is done in one of two ways Manual Keying where ...

Page 45: ...ts it must be configured at both endpoints of the tunnel Select Encryption Select the encryption method 3DES is recommended Options include 3DES AES 128 AES 192 AES 256 IKE Life Time The duration for which the ISAKMP SA should last is from successful negotiation to expiration The default value is one hour and the maximum is 8 hours Key Life The duration for which the IPSec SA should last is from s...

Page 46: ...ted the Remote Gateway IP should be left blank Remote LAN Internal subnet of the remote security gateway for which the security services should be provided If the remote end is the host this should be configured as None UID Unique Identifier String Check the UID box to enable the Local ID and Remote ID Local ID and Remote ID are active only when UID is enabled Local ID Enter a string identifier fo...

Page 47: ...ions include 3DES AES 128 AES 192 AES 256 and NULL no encryption Encryption Key The router can use any one of the methods specified in its encryption algorithm For example 3DES uses 24 alphanumeric characters 192 bits as its encryption key Example 1234567890abcdefabcdabcd Encryption Protocol Key Length Accepted Characters Null Must be 24 characters Alphanumeric Characters 3DES Must be 24 character...

Page 48: ...ne Other options are Any LAN LAN Interface WAN 1 WAN 1 Interface Remote Gateway IP Select the interface in which the IPSec tunnel ends In the case of Road Warriors with a Dynamic IP addresses this should be configured as ANY Other options include LAN LAN Interface WAN 1 WAN 1 Interface and None FQDN FQDN is a Fully Qualified Domain Name that resolves to the Local Wan IP of the router or in the cas...

Page 49: ...is complete you should verify your configuration to ensure that it is as expected Particularly check that the DHCP scope settings are set properly Also up to four IPSEC tunnels can be active at any given time Beyond four active tunnels can saved but they will not be active Browse File for Upgrade Click the Browse button and locate the latest firmware version to be downloaded Select the mtcba EN3 u...

Page 50: ...in the text box Then click the Load button Important Notes The new configuration is written into the flash A Configuration Upgrade will take at least 3 seconds to download and 60 seconds to install the settings and reboot Reboot happens automatically When you click the Load button the following screen displays It shows the name of the file you selected Click the Find Save or Cancel buttons as desi...

Page 51: ...ter 3 Using the Web Management Software Multi Tech Systems Inc MultiModem rCell User Guide 51 Statistics Logs Statistics Logs System Information This is an example of the Statistics Logs System Information ...

Page 52: ...ter 3 Using the Web Management Software 52 Multi Tech Systems Inc MultiModem rCell User Guide Statistics Logs Ethernet This is an example of the Ethernet Statistics Logs screen It shows Ethernet statistics ...

Page 53: ...r 3 Using the Web Management Software Multi Tech Systems Inc MultiModem rCell User Guide 53 Statistics Logs PPP This is an example of the PPP Statistics Logs screen It shows PPP statistics when PPP is enabled ...

Page 54: ...gs PPP Trace This is an example of the PPP Trace Statistics Logs screen It shows the PPP trace messages Statistics Logs DHCP Statistics This is an example of the DHCP Statistics Logs screen It shows the statistics of DHCP leases Statistics Logs GRE Statistics This screen displays the statistics of active tunnels ...

Page 55: ...odem commands set on the PPP Modem Commands screen and also displays the results of the commands Statistics Logs Service Status This screen displays the summary of the service status Statistics Logs TCP UDP Client Live Log This screen displays the TCP UDP Client Live Log Statistics Logs TCP UDP Server Live Log This screen displays the TCP UDP Server Live Log ...

Page 56: ...eb Management Software 56 Multi Tech Systems Inc MultiModem rCell User Guide Statistics Logs IPSec Live Log This screen displays the IPSec Live Log Statistics Logs IPSec Log Traces This screen displays the IPSec Log Traces ...

Page 57: ...N N N 127 N N N 128 N N N 129 142 N N N 143 N N N 144 N N N 145 158 N N N 159 N N N 160 N N N 161 174 N N N 175 N N N 176 N N N 177 190 N N N 191 N N N 192 N N N 193 206 N N N 207 N N N 208 N N N 209 222 N N N 223 N N N 224 N N N 225 238 N N N 239 N N N 240 N N N 241 254 N N N 255 Network Number Hosts Available Broadcast Address 255 255 255 248 N N N 0 N N N 1 6 N N N 7 29 N N N 8 N N N 9 14 N N N...

Page 58: ...107 N N N 108 N N N 109 110 N N N 111 N N N 112 N N N 113 114 N N N 115 N N N 116 N N N 117 118 N N N 119 N N N 120 N N N 121 122 N N N 123 N N N 124 N N N 125 126 N N N 127 N N N 128 N N N 129 130 N N N 131 N N N 132 N N N 133 134 N N N 135 N N N 136 N N N 137 138 N N N 139 N N N 140 N N N 141 142 N N N 143 N N N 144 N N N 145 146 N N N 147 N N N 148 N N N 149 150 N N N 151 N N N 152 N N N 153 15...

Page 59: ...with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the followin...

Page 60: ...an drop off your waste equipment for recycling please contact your local city office your household waste disposal service or where you purchased the product REACH Statement Registration of Substances After careful review of the legislation and specifically the definition of an article as defined in EC Regulation 1907 2006 Title II Chapter 1 Article 7 1 a b it is our current view Multi Tech System...

Page 61: ...zardous Substances in electrical and electronic equipment RoHS These Multi Tech Systems Inc products do not contain the following banned chemicals Lead Pb 1000 PPM Mercury Hg 1000 PPM Hexavalent Chromium Cr 6 1000 PPM Cadmium Cd 100 PPM Polybrominated Biphenyl PBB 1000 PPM Polybrominated Diphenyl Ether PBDE 1000 PPM Notes 1 Lead usage in some components is exempted by the following RoHS annex ther...

Page 62: ...害 有毒物质 元素 铅 PB 汞 Hg 镉 CD 六价铬 CR6 多溴联苯 PBB 多溴二苯醚 PBDE 印刷电路板 O O O O O O 电阻器 X O O O O O 电容器 X O O O O O 铁氧体磁环 O O O O O O 继电器 光学部 件 O O O O O O IC O O O O O O 二极管 晶体管 O O O O O O 振荡器和晶振 X O O O O O 调节器 O O O O O O 电压传感器 O O O O O O 变压器 O O O O O O 扬声器 O O O O O O 连接器 O O O O O O LED O O O O O O 螺丝 螺母以及 其它五金件 X O O O O O 交流 直流电源 O O O O O O 软件 文档 CD O O O O O O 手册和纸页 O O O O O O 底盘 O O O O O O X 表示所...

Page 63: ...0 H H323 packets connection tracking 42 Handling Precautions 6 HTTP authentication 24 HTTP configuration 24 I ICMP configuration 42 ICMP Keep Alive Check 31 IP Configuration 23 IP Server 25 ITCP 38 L Load Configuration 53 M Menu structure 20 Modem Information 60 61 N NAT configuration 30 Navigating 20 Network configuration 37 Network Host for Remote Configuration 27 P Packet Filter 39 Packet filte...

Page 64: ...Index 64 Multi Tech Systems Inc MultiModem rCell User Guide Vehicle Safety 6 W Wakeup on Call 32 Wakeup on Call Examples 33 34 Wizard Setup 17 18 ...