Multitech MultiConnect Cell MTC-LVW2, User Manual

Page 1: ...MultiConnect Cell MTC LVW2 User Guide ...

Page 2: ...mage Examples of such use include life support machines or other life preserving medical devices or systems air traffic control or aircraft navigation or communications systems control equipment for nuclear facilities or missile nuclear biological or chemical weapons or other military applications Restricted Applications Use of the products in such Restricted Applications is at the user s sole ris...

Page 3: ...h Pacemakers and Other Medical Devices 14 Potential interference 14 Precautions for pacemaker wearers 14 Antenna 15 Chapter 3 Installing and Using the Device 16 Installing the Device 16 Placing Serial Devices in Power Save Mode 16 Powering Down Your Device 16 Installing a SIM Card 17 Removing a SIM Card 17 Mounting Device to Flat Surface 17 LTE Antenna Diversity 17 Selecting Antennas 18 Placing Ex...

Page 4: ...o FTP Server 25 Downloading File from FTP Server 26 Reading Writing and Deleting Messages 27 Reading Text Messages 27 Sending Text Messages 28 Deleting Messages 29 Chapter 6 Regulatory Information 30 Industry Canada Class B Notice 30 Industry Canada and FCC 30 47 CFR Part 15 Regulation Class B Devices 30 FCC Interference Notice 31 Restriction of the Use of Hazardous Substances RoHS 31 Information ...

Page 5: ...ot available in the Serial Modem Settings 40 Device is not detected No Device 40 MultiConnect Cell USB Modem is not detected 41 Connection Manager is not working and a device connected to the computer is not detected 41 Connection Manager displays Device Error status for a serial device 41 ...

Page 6: ... use in energy utility or industrial settings The MTC LVW2 is available with RS 232 and optional GPS connector Documentation The following documentation is available at https www multitech com brands multiconnect cell 100 series Select your model to get the documentation for that device Document Description MultiConnect Cell User Guide This document Provides an overview safety and regulatory infor...

Page 7: ...PRODUCT OVERVIEW MultiConnect Cell MTC LVW2 User Guide 7 Dimensions Serial ...

Page 8: ...PRODUCT OVERVIEW 8 MultiConnect Cell MTC LVW2 User Guide Serial with GPS ...

Page 9: ...lit indicates connection to terminal emulation When not lit indicates no terminal is present for serial only CD Carrier Detect Indicates established data connection when lit for serial only LS Link Status OFF No power to the cellular radio Continuously lit SIM is not installed or no signal is present Slow blink Powered and searching for a connection or connected PROG SIGNAL Displays the strength o...

Page 10: ...TCP UDP Frequency Band 4G 700 MHz B17 AWS 1700 B4 Speed Data Speed Maximum possible throughput 100 Mbps downlink 50 Mbps uplink Interface UART Interface RS 232 levels Physical Description Weight 0 4 oz 10 g Dimensions Refer to mechanical drawing for dimensions Connectors Antenna Connector 2 surface mount SMA connectors for cellular Rx diversity MIMO 1 surface mount SMA connector for GPS Available ...

Page 11: ...Humidity 20 90 RH non condensing Power Requirements Voltage 5 32 VDC SMS SMS Point to Point messaging Mobile Terminated SMS Mobile Originated SMS Certifications and Compliance EMC Compliance FCC Part 15 Class B Radio Compliance FCC Part 22 24 27 Safety Compliance UL 60950 1 2nd ED cUL 60950 1 2nd ED IEC 60950 1 2nd ED Network Compliance PTCRB Carrier Verizon ...

Page 12: ... source when determining product load Serial Model MTC LVW2 B01 Power Draw Radio Protocol Sleep mode current connected to wireless amps Sleep mode current connected to live network active SIM installed amps Cellular call box connection no data amps Average measured current amps at maximum power Average TX pulse amplitude current amps Total inrush charge in millicoulomb s mC Total inrush charge dur...

Page 13: ...IM installed amps Cellular call box connection no data amps Average measured current amps at maximum power Average TX pulse amplitude current amps Total inrush charge in millicoulomb s mC Total inrush charge duration during power up ms 9 Volts LTE 700 MHz 0 009 0 009 0 046 0 262 0 352 0 900 9 26 12 Volts LTE 700 MHz 0 007 0 006 0 026 0 206 0 276 0 768 7 26 24 Volts LTE 700 MHz 0 004 0 004 0 017 0 ...

Page 14: ...cal Devices Potential interference Radio frequency energy RF from cellular devices can interact with some electronic devices This is electromagnetic interference EMI The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices This test method is part of the Association for the Advancement of Medical Instrumentation AAMI stan...

Page 15: ...use with this unit meets the requirements for mobile operating configurations and for fixed mounted operations as defined in 2 1091 and 1 1307 of the FCC rules for satisfying RF exposure compliance If an alternate antenna is used consult user documentation for required antenna specifications ...

Page 16: ... guide The device also wakes up from sleep mode by using the wake on ring feature See the following example using the ring indicator line to wake the host processor when the radio receives an incoming call or SMS message Your application then needs to act on the ring indication and wake up the device by asserting DTR Using Low Power Mode Here are some different configuration options for low power ...

Page 17: ...cure the bracket to the desired surface place and tighten two screws in the holes on either end of the mounting bracket The dimensions illustration in this guide shows the mounting bracket as well as the dimensions for placement of the screws LTE Antenna Diversity Antenna diversity uses two receive antennas to improve the downlink connection cell tower to mobile It has no effect on the uplink mobi...

Page 18: ...band used most often or the band with connection difficulty Some environments are harsher on particular bands MultiTech products have antenna connectors at the best spacing for the product size Placing antennas in close proximity to each other is not optimal but you can do it if necessary It depends on the signal strength to and from each antenna If the antennas are too close together for your app...

Page 19: ...the product is a critical part of the design process therefore it is essential to consider it early so the performance is not compromised Devices were approved with the following antenna s and for alternate antennas meeting the given specifications LTE Antenna Information The cellular radio portion of the device is approved with the following antenna or for alternate antennas meeting the given spe...

Page 20: ...Current Consumption 40 mA max Noise Figure 2dB Polarization RHCP Input voltage 3 0V M M 0 2V Account Activation for Cellular Devices Some MultiTech devices are pre configured to operate on a specific cellular network To use the device you must set up a cellular data account with your service provider Each service provider has its own process for adding devices to their network Device Phone Number ...

Page 21: ...Command Mode and Online Data Mode Modems have two operation modes command and online data After power up the modem is in command mode and ready to accept AT commands Use AT commands to communicate with and configure your modem These commands establish read and modify device parameters and control how the modem works The device also generates responses to AT commands that help determine the modem s...

Page 22: ...Less than 0 2 1 0 2 to 0 4 2 0 4 to 0 8 3 0 8 to 1 6 4 1 6 to 3 2 5 3 2 to 6 4 6 6 4 to 12 8 7 More than 12 8 99 Not known or not detectable Note Signal strength of 10 or higher is needed for successful packet data sessions Example A example response to AT CSQ CSQ 15 1 Checking Network Registration Before establishing a packet data connection verify the is device registered on the network To do th...

Page 23: ...e on connection followed by OK For example SGACT 25 194 185 116 OK 2 Create Client Connection to TCP Server on Port 500 Enter AT SD 1 3 500 where is the TCP server IP Address The device responds with OK The device can now send or receive data without entering additional commands Closing the Socket and the Connection To close the socket 1 Enter the escape sequence 2 To close Socket 1 enter AT SH 1 ...

Page 24: ...55 6 Set connection ID 1 for UDP listening mode on port 7000 Enter AT SLUDP 1 1 7000 The device responds with and unsolicited indication that a host is trying to connect to connection ID 1 on port 7000 SRING 1 7 Accept incoming connection ID 1 Enter AT SA 1 The device indicates a client successfully established a listener connection CONNECT The device can send and receive data now Exit Data Mode a...

Page 25: ...ivate context one Enter AT SGACT 3 1 5 Create UDP connection to Server port Enter AT SD 1 1 where is the server port and is the IP number The device responds with OK which indicates a successful connection for sending and receiving data through the socket connection Exit Data Mode and Close Connection To exit data mode and close the socket 1 Enter the escape sequence 2 To close Socket 1 enter AT S...

Page 26: ...T FTPTYPE where is 0 for binary or 1 for ASCII 6 Enter the file name to be sent to the FTP server and initiate connection Enter AT FTPPUT file txt The device responds with CONNECT 7 Send the file through the device Closing the FTP Data Connection After the file is sent 1 Enter the escape sequence Enter The device responds with NO CARRIER 2 Close the FTP connection Enter AT FTPCLOSE 3 Close the PPP...

Page 27: ...1 Enter AT FTPCWD folder1 7 Enter the file name Enter AT FTPGET filename txt where filename txt is the file to download The device responds with CONNECT The file is received through the device The device responds with NO CARRIER The data connection closes automatically when the file sending ends Closing the FTP Data Connection After the file is sent 1 Close the FTP connection Enter AT FTPCLOSE 2 C...

Page 28: ...d 20161006135126 is received data in the format YYYYMMDDHHMMSS Sending Text Messages To send a text message in text mode 1 Check signal strength Enter AT CSQ 2 Verify device is registered on the cellular network Enter AT CEREG Should return CEREG 0 1 or CEREG 0 5 OK 3 Put the device in text mode Enter AT CMGF 1 The device responds OK 4 Enter the recipient s number and your message Enter AT CMGS Yo...

Page 29: ...flag option Enter 0 Deletes message in the specified index 1 Deletes all read messages Leaves unread messages and stored device originated messages 2 Deletes all read and sent device originated messages Leaves unread messages and unsent device originated messages 3 Deletes all read messages and sent and unsent device orginated messages Leaves unread messages 4 Deletes all messages For example AT C...

Page 30: ...ce and 2 this device must accept any interference including interference that may cause undesired operation of the device Cet appareil est conforme avec Industrie Canada RSS exemptes de licence standard s et la partie 15 des règles de la FCC Son fonctionnement est soumis aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tou...

Page 31: ...2015 863 Multi Tech Systems Inc confirms that its embedded products comply with the chemical concentration limitations set forth in the directive 2015 863 of the European Parliament Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS These MultiTech products do not contain the following banned chemicals1 Lead Pb 1000 PPM Mercury Hg 100 PPM Cadmium Cd ...

Page 32: ...ed Biphenyl PBB Polybrominat ed Diphenyl Ether PBDE Printed Circuit Boards O O O O O O Resistors X O O O O O Capacitors X O O O O O Ferrite Beads O O O O O O Relays Opticals O O O O O O ICs O O O O O O Diodes Transistors O O O O O O Oscillators and Crystals X O O O O O Regulator O O O O O O Voltage Sensor O O O O O O Transformer O O O O O O Speaker O O O O O O Connectors O O O O O O LEDs O O O O O...

Page 33: ...有 有害 害 有 有毒 毒物 物质 质 元 元素 素 成 成分 分名 名称 称 铅 铅 PB 汞 汞 Hg 镉 镉 CD 六 六价 价铬 铬 CR6 多 多溴 溴联 联苯 苯 PBB 多 多溴 溴二 二苯 苯醚 醚 PBDE 印刷电路板 O O O O O O 电阻器 X O O O O O 电容器 X O O O O O 铁氧体磁环 O O O O O O 继电器 光学部件 O O O O O O ICs O O O O O O 二极管 晶体管 O O O O O O 振荡器和晶振 X O O O O O 调节器 O O O O O O 电压传感器 O O O O O O 变压器 O O O O O O 扬声器 O O O O O O 连接器 O O O O O O LEDs O O O O O O 螺丝 螺母以及其它五金件 X O O O O O 交流 直流电源 O O O O O O...

Page 34: ...re the appropriate drivers are installed can cause the connection to fail To install Connection Manager and the device drivers 1 Go to https www multitech com support connection manager 2 Click Connection Manager 3 Open or unzip the Connection Manager file and run the installer msi file 4 In the MultiTech Connection Manager Setup Wizard read the end user license agreement and check I accept the te...

Page 35: ...r when the installation is finished After the drivers are installed you need to restart your computer if prompted by Windows If using a USB device you can connect the device to the carrier s network with Connection Manager Refer to Connecting a Device If using a serial device you need to set up the device in Windows Device Manager before connecting the device Refer to Setting Up a Serial Device in...

Page 36: ...ting another model may cause your device to work incorrectly or fail f Select your COM port then click Next g Click Finish h Go to Device Manager Modems and confirm that the device is added 6 To verify that the device is set up correctly query the device a Go to Device Manager Modems right click Standard 33600 bps Modem and select Properties b On the Diagnostics tab click Query Modem Note The devi...

Page 37: ...e keep alive feature is enabled the Connection Manager s Main tab displays the keep alive check status and when the last ping response was received b If your device supports dual carriers switch the firmware to the desired carrier by selecting the carrier in the MNO Firmware list For example if your device can switch the firmware between AT T and Verizon select Verizon in the list Note The MNO Fir...

Page 38: ...ted to the carrier s network When connection to the network is established the last signal strength value is displayed View the details for the current connection on the Details tab 6 To disconnect the device from the carrier s network click Disconnect Uninstalling Connection Manager Along with uninstalling Connection Manager the installed device drivers are also removed Before You Begin Make sure...

Page 39: ...onnect or Disconnect Signal strength bars and percentage indicator only when connection to the carrier s network is established Note The signal strength is displayed for a serial device only when the device is not connected to the carrier s network Connection statistics download and upload speeds amount of traffic sent and received only when connection to the carrier s network is established The k...

Page 40: ... in the Host to ping box Connection Monitor will send periodic pings to the host If the keep alive feature fails Connection Manager will automatically reconnect The MNO firmware list If your device supports dual carriers you can switch the firmware to the other carrier by selecting the carrier in this list Note The Connection tab isn t available if Connection Manager doesn t detect a device Detail...

Page 41: ...t a connected device because the required drivers are not installed The most likely cause is that Install the modem drivers was not checked during the installation Uninstall and re install Connection Manager During the installation make sure that you check Install the modem driver Refer to Uninstalling Connection Manager and Installing Connection Manager Connection Manager displays Device Error st...