Multitech ProxyServer MTPSR3-100, User Manual

Page 1: ...Internet Access for LAN Based Users Model MTPSR3 100 User Guide ...

Page 2: ...eof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Record of Revisions Revision Description A Preliminary Revision All pages subject to change prior to release 4 14 99 B Appendix A updated to show WAN cable diagram all pages at Rev B 11 23 99 Patents This Product is covered by one or more of the following U S Patent Numbers 5 301 274 ...

Page 3: ...ter 3 Software Loading and Configuration Loading Your ProxyServer Software 18 Wizard Setup 20 IP Wizard Setup 21 WAN Link s Wizard Setup 22 Chapter 4 ProxyServer Software Introduction 26 Before You Begin 26 Proxy Setup 27 Changing IP Parameters 28 Changing WAN Port Parameters 29 Changing Internet Parameters 30 Enabling the DHCP Server 32 Adding Proxy Applications 33 Enabling the Virtual Server 34 ...

Page 4: ... Contacting Tech Support via E mail 57 Service 58 The Multi Tech BBS 59 About Multi Tech s Internet Presence 60 About Ordering Accessories 60 About the Multi Tech Fax Back Service 60 Appendixes Appendix A Cabling Diagrams 62 Appendix B Script Commands 63 Appendix C Regulatory Information 65 Appendix D Modifying Command and Response Strings 66 Glossary of Terms Index ...

Page 5: ...Chapter 1 Introduction and Description ...

Page 6: ...o the serial ports System management is provided by an easy to use Windows CD based install wizard Figure 1 1 ProxyServer Preview of This User Guide This guide describes the ProxyServer and tells you how to install and configure the unit The information contained in each chapter is as follows Chapter 1 Introduction and Description Chapter 1 describes the ProxyServer 100 Series A description of the...

Page 7: ...tion For explanations and parameters of each field within a dialog box please refer to the online Help provided with the software Chapter 5 Client Setup Chapter 5 provides information for enabling and configuring multiple Windows 95 98 and NT PC users for Internet access via the ProxyServer Chapter 6 Service Warranty and Tech Support Chapter 6 provides instructions on getting service for your Prox...

Page 8: ...y on the associated serial channel i e C3 for channel 3 C2 for channel 2 and C1 for channel 1 RD Receive Data indicator blinks when packets are being received from either the local area network or one of the serial channels TD Transmit Data indicator blinks when packets are being transmitted to either the local area network or one of the serial channels CL Collision indicator lights when a collisi...

Page 9: ...e Command connector is an RJ 45 jack and is used with the RJ 45 to DB 9 command port cable provided with your ProxyServer The command port is only used to connect the ProxyServer directly to the PC for local configuration and management Note If your PC has a DB 25 25 pin serial port connector you will need to obtain a DB 9 9 pin male to DB 25 adapter Connect the DB 25 end of this adapter to the se...

Page 10: ...Port Single 19 2K bps asynchronous Command Port uses a short RJ 45 to DB 9 cable to connect directly to PC WAN Links Three asynchronous serial ports support up to 230K per port and MultiLink Point to Point Protocol MLPPP Electrical Physical Voltage 115 V AC Standard 240 V AC Optional Frequency 47 to 63 Hz Power 700 mA Consumption Dimensions 1 625 high x 6 wide x 9 deep 5 63cm high x 22 34cm wide x...

Page 11: ...ork Before the workstations can access the Internet they have to have an IP stack loaded on the workstation and pointed toward the Proxy Server The procedures for loading the IP stack are provided in the Chapter 5 Client Setup When the ProxyServer software is loaded and the ProxyServer configured two approaches can be considered for the IP address of the WAN ports that connect to the ISP The ISP c...

Page 12: ... box click on the Script button to create or edit a script for the WAN port A list of the Script commands by function and an example of a typical script is provided in Appendix B Script Commands You can click on the Script Enable option to activate a script for the selected WAN port You can also enable Restart a Script On Communication Failure by clicking on this option on the WAN Setup dialog box...

Page 13: ...Chapter 2 Installation ...

Page 14: ...ver The shipping box contains ProxyServer 1 Quick Start Guide 1 ProxyServer CD with the ProxyServer Software and User Guide in Adobe AcrobatTM format 1 RJ 45 to DB 25 cables 3 external power supply 1 RJ 45 to DB 9 Command Port cable 1 Inspect the contents for signs of any shipping damage If damage is observed do not power up the unit contact Multi Tech s Technical Support for advice refer to Chapt...

Page 15: ... of the ProxyServer is set to the OFF position toward the front of the unit 2 Connect the external power supply included with the ProxyServer to a live AC outlet and to the power connector PWR on the back panel of the ProxyServer See Figure 2 2 3 Make the network connection by connecting an RJ 45 UTP cable you supply to the LAN connector on the back of the ProxyServer Connect the other end of the ...

Page 16: ...16 MTPSR3 100 User Guide ...

Page 17: ...Chapter 3 Software Loading and Configuration ...

Page 18: ...rk you need to have your PC configured for network communications i e TCP IP stack loaded and this PC and the ProxyServer must be on the same physical LAN segment If you need to load the TCP IP stack refer to the Chapter 5 Client Setup 2 Insert the ProxyServer CD into your CD ROM drive The CD is auto detectable so it starts automatically It may take 10 to 20 seconds for the Multi Tech Installation...

Page 19: ...over the LAN or directly connected to the Command port If you are configuring the ProxyServer via your network click OK to continue If you need to configure your ProxyServer via the Command port follow the instructions in the dialog box for selecting the COM Port and click OK to continue The Setup Complete dialog box is displayed 7 Click Finish to continue The following dialog is displayed Proceed...

Page 20: ...e Proxy Setup utility To proceed with the Wizard Setup 8 Click Yes to run the Wizard Setup Clicking No takes you to the program group icons which allows you to choose a utility from the program group 9 If you are configuring your ProxyServer via the network the IP Address Reconfiguration dialog box is displayed showing the default IP and MAC addresses in the top window and a Suggested IP Address i...

Page 21: ...ou enable the ProxyServer s DHCP server you should also enable the Domain Name Server as instructed in the Wizard 11 By default the LAN port is highlighted Follow the on screen instructions to configure the IP address and subnetwork mask for the LAN port 11 Highlight WAN 1 in the Select Port group 12 The dialog box changes to guide you through setting up the WAN ports Follow the on screen instruct...

Page 22: ... DCE device type attached to each link modem DSU etc and the configuration of the User Name Password and Dial Number all negotiated with the ISP providing the Internet access Note As noted in the Wizard in order to use MLPPP the User Name and Password for all WAN ports must be identical 14 Follow the on screen instructions to set up your WAN ports 15 Click OK to finish installing the software The ...

Page 23: ...e returned to the Multi Tech Installation CD screen At this time your ProxyServer is fully operational It is recommended that you verify that each client PC has an IP stack loaded workstation IP address assigned gateway pointed to the ProxyServer and that the DNS name s supplied by the ISP are entered Refer to Chapter 5 Client Setup for more details Once verified your clients are ready to access t...

Page 24: ...24 MTPSR3 100 User Guide ...

Page 25: ...Chapter 4 ProxyServer Software ...

Page 26: ...nection to the LAN port on the ProxyServer The Uninstall Proxy Server Configuration utility is designed to remove the software from your PC The WAN Device Configuration utility will open the Print Console a terminal emulation program that will enable you to configure any external devices connected to the WAN ports Note The WAN Device Configuration utility is only supported if you are directly conn...

Page 27: ...ications link print messages received from the target ProxyServer and download setup information to the ProxyServer Note The Other button is not supported on the MTPSR3 100 and the Built In Test and Print Console buttons shown as active in the screen below are only active when the ProxyServer is directly connected to the PC When connecting via the LAN these options will be inactive grayed out In t...

Page 28: ... network of the ProxyServer connects to a host of clients that will go through the proxy server in order to access servers on the internetwork The Client Side Internet Parameters group defines the parameters that affect the ProxyServer s ability to serve these clients The ProxyServer supports Domain Name Server DNS for the terminal server application This is a built in Telnet client that can conne...

Page 29: ...ne and allows you to select the Modem Type for the DCE device connected to that port see Appendix D or the online Help for more information on adding editing and deleting modem command strings The Link Usage Control group when enabled causes the ProxyServer to drop the connection on the selected WAN port after a specified duration without activity as defined in the Idle Time field The default sett...

Page 30: ...d as Dialing enter the phone number of the peer end in the Dial Number field ProxyServer supports Point to Point Protocol PPP on its WAN links The default setting for this option is enabled checked If you are not planning to use this option you must click this option to disable uncheck it ProxyServer supports the use of two user authentication protocols on PPP connections One is the Password Authe...

Page 31: ...s are the same Verify and or change using the individual WAN tabs If the Need to Dial Out Initially option is enabled default the ProxyServer will dial up on the WAN link s upon start up If this option is disabled then the ProxyServer will wait to dial until the first dial request has been made The Message Printing Control group is used to flag specific items for generating messages on various con...

Page 32: ...may be excluded in the Exclude Range This means you can establish a range of client addresses and then exclude specific addresses from that range in the Exclude Range field You can also add delete edit and bind addresses using the corresponding buttons in this group The Option Types and Values group on the bottom portion of the menu allows you to customize the configuration of the client platform ...

Page 33: ...t Without this information the ProxyServer will not allow packets through to the Internet from the unknown software The default list of protocols includes many of the most common port usages however not all are included because an increase in the number of port usages supported means a possible decrease in performance speed and an increased security risk If you wish to add ProxyServer applications...

Page 34: ... address appears in the Global IP Addresses list Click on the Add button in the IP Address Mapping details group The Virtual Server Mappings dialog box appears In the Mapping Type group click on either Static or Dynamic This will determine whether the Global IP Address is mapped to only one local IP address or mapped to a number of unique triplets i e local address protocol and port If the Mapping...

Page 35: ...o access this information click Statistics in the Proxy Setup menu The Statistics dialog is displayed From this menu you can observe total system statistics such as Total Up Time and Total Calls In addition you can view the real time statistics of a specific port by selecting that port from the list and clicking Details or click Log to save current statistics to a log file for future use i e troub...

Page 36: ...nks The Diagnostics dialog box is displayed by clicking on the Built in Test button in the Proxy Setup dialog box Diagnostic tests are performed if the Communication type of the Local Port configuration is set to COM Port If the Local Port configuration is set for IP no diagnostic tests are performed by the ProxyServer ...

Page 37: ...Chapter 5 Client Setup ...

Page 38: ...d user names and passwords to the WAN links All these factors play a role in client configuration and you should be aware of the decisions made prior to setting up client PCs PC To access the ProxyServer your PC must have communications capability including hardware such as a network card and any necessary software If the ProxyServer does not automatically assign an IP address to each PC you will ...

Page 39: ...y Please select options appropriate to your system 1 Click Start Settings Control Panel and then double click on the Network icon The Network dialog appears displaying the Configuration tab which shows all the components i e clients adapters protocols and any services installed on your PC 2 If TCP IP is listed proceed to step 3 otherwise refer to Installing TCP IP Win95 98 at the end of this secti...

Page 40: ...operties window 4 Click the Bindings tab then if necessary click on the box to the left of TCP IP so this entry is enabled checked Note There may be other protocols listed and enabled under your Ethernet adapter This does not affect the TCP IP protocol Rather it simply means your computer will accept messages using those protocols as well as TCP IP Click OK to return to the Network dialog ...

Page 41: ...your network administrator did NOT activate DHCP Services on the ProxyServer you will have to assign your IP address manually Verify the ProxyServer DHCP status with your network administrator then proceed to step 7 for DHCP assigned addressing or to step 8 for manual addressing 7 If DHCP Services are active on the ProxyServer default verify that the Obtain an IP address automatically option is se...

Page 42: ... Address field type the IP address assigned to your PC Remove the default IP address if any and begin typing the new address This address is entered in dotted decimal notation and is comprised of four groups octets separated by periods or dots If a group has fewer than 3 digits type the necessary digits an press the space bar to move to the next group When you are finished verify that the IP addre...

Page 43: ...er 5 Client Setup 10 Click on the Gateway tab 11 In the New gateway field enter the IP address of the ProxyServer s Ethernet port and click Add The new gateway address appears in the list of Installed gateways ...

Page 44: ...ss of your LAN s DNS server provided by your network administrator Click Add and the new address appears in the list below the address field Your network may have more than one DNS server allowing you to use a secondary DNS server if the primary DNS server is not available If this is the case add the IP address of the secondary DNS server using the same procedure as with the first Note The address...

Page 45: ...es to take effect At this point your client setup is complete Test your setup by following steps 18 and 19 If you encounter problems contact you administrator 18 Initiate an Internet session by double clicking on your browser icon or try to FTP a file Note The ProxyServer operates transparently so there should not be a need for any special proxy settings on your IP applications i e browser Telnet ...

Page 46: ... manufacturer option Microsoft in the example to highlight it A list of available protocols will appear in the Network Protocols list 4 In the Network Protocols list select TCP IP and click OK 5 Exit the add option Click on the OK button Note If Windows does not find the necessary files on the hard drive click Have Disk and follow the on screen instructions for loading TCP IP from the installation...

Page 47: ... appropriate to your network 1 Click Start Settings Control Panel and then double click on the Network icon The Network dialog appears 2 Click on the Protocols tab 3 A list of protocols currently present on your PC is displayed Check the installed protocols If you find TCP IP Protocol listed proceed to step 4 If TCP IP is not listed you must install it prior to proceeding Refer to Installing TCP I...

Page 48: ... for your Ethernet card adapter to expand the list of bindings Verify that TCP IP Protocol is included in the bindings below your adapter Note There may be other protocols in the list under your Ethernet adapter This does not affect the TCP IP protocol Rather it simply means your computer will accept messages using those protocols as well as TCP IP 7 Click on the Protocols tab ...

Page 49: ...utomatically If your network administrator did NOT activate DHCP Services on the ProxyServer you will have to assign your IP address manually Verify the ProxyServer DHCP status with your network administrator then proceed to step 10 for DHCP assigned addressing or to step 11 for manual addressing 10 If DHCP Services are active on the ProxyServer the default verify that the Obtain an IP address fro...

Page 50: ...s address is entered in dotted decimal notation and is comprised of four groups octets separated by periods or dots If a group has fewer than 3 digits type the necessary digits an press the space bar to move to the next group When you are finished verify that the IP address is identical to the IP address you were given for your PC 13 In the Subnet Mask field type the subnetwork mask assigned by yo...

Page 51: ...our company s domain name usually the company name followed by one of the following extensions com edu gov org mil or net For example multitech com 18 In the DNS Server Search Order group click Add The TCP IP DNS Server dialog is displayed 19 In the DNS Server field place the cursor in the first group and type the IP address of your LAN s DNS server provided by your network administrator ...

Page 52: ... click OK You are returned to the Network dialog Use the following checklist to record all the configuration settings for future use IP Address PC IP Address ProxyServer Host User Name Domain DNS Server Address Network Adapter Manufacturer Model Number Configuration Checklist 21 Reboot the PC for changes to take effect At this point your client setup is complete Test your setup by following steps ...

Page 53: ... list of available protocol options 3 Highlight TCP IP Protocol and click OK If necessary i e the operating system does not find the necessary files on the hard drive click on the Have Disk button then follow the instructions provided on screen You are returned to the Network dialog 4 Reboot your PC for changes to take effect 5 Open the Control Panel and double click on the Network icon to return ...

Page 54: ...54 MTPSR3 100 User Guide ...

Page 55: ...Chapter 6 Warranty Service and Tech Support ...

Page 56: ... products which have been damaged by lightning storms water or power surges or which have been neglected altered abused used for a purpose other than the one for which they were manufactured repaired by the customer or any party without MTS s written authorization or used in any manner inconsistent with MTS s instructions MTS s entire obligation under this warranty shall be limited at MTS s option...

Page 57: ...roxyServer including LED indicators screen messages diagnostic test results DIP Switch settings problems with a specific application etc Use the space below to note the status ________________________________________________________________________________________________________ ________________________________________________________________________________________________________ ______________...

Page 58: ...nt if the ProxyServer is out of warranty Check with your technical support specialist for the standard repair charge for your ProxyServer if possible note the name of the technical support specialist with whom you spoke If you need to inquire about the status of the returned product be prepared to provide the serial number of the product sent Send your ProxyServer to this address MULTI TECH SYSTEM...

Page 59: ... 5 Select a file transfer protocol by typing the indicated letter such as Z for Zmodem the recommended protocol 6 If you select Zmodem the transfer will begin automatically If you select another protocol you may have to initiate the transfer yourself In most data communications programs the PAGE DOWN key initiates the download 7 When the download is complete press ENTER to return to the File Menu ...

Page 60: ...wse by Manufacturer drop down list select Multi Tech and click 2 To order type in quantity and click 3 Click to change your order 4 After you have selected all of your items click to finalize the order The SupplyNet site uses Verisign s Secure Socket Layer SSL technology to ensure your complete shopping security About the Multi Tech Fax Back Service Multi Tech s fax back system provides 24 hour ac...

Page 61: ...Appendixes ...

Page 62: ...ble 10BaseT RJ 45 1 2 3 4 5 6 7 8 Pin Circuit Signal Name 1 TD Data Transmit Positive 2 TD Data Transmit Negative 3 RD Data Receive Positive 6 RD Data Receive Negative WAN Cables RJ 45 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 WAN1 WAN2 WAN3 PIN NO 20 4 5 2 3 6 8 1 7 1 2 3 4 5 6 7 8 To DCE Device e g Modem DTR DATA TERMINAL READY RTS REQUEST TO SEND CTS CLEAR TO SEND TD TRANSMIT DATA RD RECE...

Page 63: ...ou will find in the Help file in your ProxyServer software Following the list of commands is an example script Commands by Function Dial Connection and Remote BAUDRATE BREAK GETCTS GETDCD HANGUP PARITY RGETC RGETS RXFLUSH SETDTR SETRTS STOPBITS THISLAYERUP TRANSMIT TXFLUSH WAITFOR Mathematical functions DEC INC Miscellaneous EXIT WAIT Program constructs FOR IF PROC SWITCH WHILE String operations A...

Page 64: ...choice shell_menu_response 1 transmit A wait 1 transmit T M waitfor OK 10 transmit A wait 1 transmit T wait 1 transmit DT963 M if waitfor login_prompt 60 then transmit user_name transmit M if waitfor password_prompt timeout then transmit password transmit M if waitfor shell_menu timeout then transmit shell_menu_response transmit M else transmit Shell Menu Not Received M endif else transmit Passwor...

Page 65: ...iver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interferenc...

Page 66: ...modems cnf This configuration file contains the commands that you want sent to the modem before dialing out You will notice that the modem highlighted in this dialog box is the modem you specified on the current communication link Additionally you will see the selected modem s communication strings You may program the Dial Prefix and Suffix the Ring Message the Hang up String and the Modem Command...

Page 67: ...Glossary of Terms ...

Page 68: ...tage available B B7ZS Bipolar 7 Zero Suppression line coding One method of T1 line coding see also B8ZS and AMI B7ZS line coding does not place restrictions on user data AMI does B8ZS Bipolar 8 Zero Suppression line coding One of two common methods of T1 line coding with AMI B8ZS line coding does not place restrictions on user data AMI does A coding method used to produce 64K bps clear transmissio...

Page 69: ...s a receiver can interpret any changes as modulations and thereby recover the information CCITT Consultative Committee for International Telephone and Telegraph An advisory committee created and controlled by the United Nations and headquartered in Geneva whose purpose is to develop and to publish recommendations for worldwide standardization of telecommunications devices CCITT has developed modem...

Page 70: ... interface directly to the data terminal equipment The DSU provides loop equalization remote and local testing capabilities and a standard EIA CCITT interface Dedicated Line A communication line that is not switched The term leased line is more common Default This is a preset value or option in software packages or in hardware configuration that is used unless you specify otherwise Device driver S...

Page 71: ...on of the image over telephone lines faxing Fax transmission differs from data transmission in that the former is a bit mapped approximation of a graphical document and therefore cannot be accurately interpreted according to any character code Firmware A category of memory chips that hold their content without electrical power they include ROM PROM EPROM and EEPROM technologies Firmware becomes ha...

Page 72: ... Normally printed in dotted decimal format e g 129 128 44 227 Internet Protocol IP A protocol used to route data from its source to its destination in an Internet environment The Internet Protocol was designed to connect local area networks Although there are many protocols that do this IP refers to the global system of interconnecting computers It is a highly distributed protocol each machine onl...

Page 73: ...work end AKA loop or subscriber loop Logical Link Control LLC2 In a local area network the protocol that governs the exchange of transmission frames between data stations independently of how the transmission medium is shared The LLC2 protocol was developed by the IEEE 802 commitee and is common to all LAN standards Logical Unit LU A type of network accessible unit that enables end users to gain a...

Page 74: ...Mode Refers to the switching of chunks of information for different users using statistical multiplexing to send them over the same transmission facility Parity bit An extra bit attached to each byte of synchronous data used to detect errors in transmission Permanent Virtual Circuit PVC A connection between two endpoints dedicated to a single user In ISDN PVCs are established by network administra...

Page 75: ...bbed bit signaling technique is used in D4 channel banks to convey signaling information The eighth least significant bit of each of the 24 8 bit time slots is robbed every sixth frame to convey voice related signaling information such as on hook off hook etc for each channel Router A device that connects two networks using the same networking protocol It operates at the Network Layer Layer 3 of t...

Page 76: ...oice signals but has since been adapted for digital data applications T1 A digital transmission link capable of 1 544M bps T1 uses two pairs of normal UTP and can handle 24 voice conversations each digitized at 64K bps T1 is a standard for digital transmission in the U S Canada Japan and Hong Kong T1 is the access method for high speed services such as ATM frame relay and SMDS See also T Carrier T...

Page 77: ...y Bell Laboratories that features multiprogramming in a multi user environment Unshielded Twisted Pair UTP Telephone type wiring Transmission media for 10BaseT V V 25bis An ITU T standard for synchronous communications between a mainframe or host and a modem using HDLC or other character oriented protocol V 54 The ITU T standard for local and remote loopback tests in modems DCEs and DTEs The four ...

Page 78: ...bling the DHCP Server 32 Enabling the Virtual Server 34 Ethernet Connector 9 F Fax Back Service 60 Front Panel Description 8 G Global Address 34 I Idle Time 29 Installing TCP IP Win95 98 46 Installing TCP IP WinNT 53 Internet Presence 60 Internet Setup 30 IP Setup 28 IP Wizard Setup 21 ISP Assigns Dynamic Address 28 L LEDs 8 Limited Warranty 56 Link LED 8 Link Usage Control 29 Loading Your ProxySe...

Page 79: ...l Server 34 WAN Setup 29 Wizard Setup 20 Specifications 10 Static Mapping 34 Statistics 35 Support 57 T Tech Support 57 E mail 57 Transmit Data LED 8 U Uninstall Proxy Server Configuration 26 Unpacking Your ProxyServer 14 V Virtual Server 34 W WAN Device Configuration 26 WAN Link Connectors 9 WAN Link s Wizard Setup 22 WAN Setup 29 Warranty 56 On line Warranty Registration 56 Wizard Setup 20 IP Wi...