Chapter 4 – Troubleshooting
Multi-Tech RouteFinder RF650VPN User Guide
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Action: The RouteFinder requires at least one E-Mail address in the Notification queue (for security
update purposes). You can either add a new E-Mail address and then delete the old one, or continue
operation, leaving the existing E-Mail address in the E-Mail Notification queue.
Message: Error
Error Header: $error_header{19}
Message: Wrong duration time
Error Header: $error_header{20}
Meaning: In the Time before automatic disconnect entry field, you enter the desired timespan (in
seconds) after which you will be automatically disconnected from WebAdmin if no operations take place.
After the initial installation, the default setting is 300 seconds. The smallest possible setting is 60 seconds.
If you close the browser in the middle of an open WebAdmin session, without leaving WebAdmin via Exit,
the last session stays active until the end of the time-out and no new administrator can log in.
Recovery: From System|Settings enter a duration of 60 seconds or more.
Message: Error
Error Header: $error_header{21}
Message: Message
Error Header: $error_header{22}
Message: Restart
Error Header: $error_header{23}
Message: Wrong IP address
Error Header: $error_header{24}
Meaning: The IP address that you entered was not incorrect e.g., at Definitions|Networks|Add network).
Action: Enter a valid IP address in the correct form (syntax).
Message: ERROR - DNS resolution
Error Header: $error_header{25}
Meaning: You entered an incorrect hostname or IP address (e.g., at Network|Tools||Ping).
Action: Click your browser's Back (or equivalent) button, and re-enter the hostname or IP address
correctly.
Message: ERROR - wrong port
Error Header: $error_header{26}
Message: ERROR - no port
Error Header: $error_header{27}
Message: SYNTAX ERROR: IP address
Error Header: $error_header{28}
Meaning: The IP address that you entered was not in the required form.
Action: Enter the IP address in the correct form (syntax).
Message: SYNTAX ERROR: Invalid netmask
Error Header: $error_header{29}
Meaning: The netmask that you entered was not in the required form.
Action: Enter the Netmask in the correct form (syntax).
Message: SYNTAX ERROR: Invalid IP address
Error Header: $error_header{30}
Meaning: The IP address that you entered was not valid.