MuxLab Pro Digital 500452 Operation Manual Download

Page: 11 / 12

HDMI/USB-C KVM Extender Kit HDBT, 4K/60 Operation Manual

Troubleshooting

The following table describes some of the symptoms and possible solutions regarding the

HDMI/USB-C KVM Extender Kit HDBT, 4K/60.

symptom

Probable cause

Possible solution

No Image

•

No power or wrong power

supply

•

UTP Cable

•

HDMI or USB-C cable

•

Synchronization

Check power connections

Check the UTP Cable

Chexk the HDMI and USB-C

cables

Check UTP Cable length.

Flickering Image

•

Synchronization

Check UTP Cable Length

Check the HDMI and USB-C

Cables

Choppy sound

•

Synchronization

Check UTP Cable Length

USB not working

but video OK

•

USB Cable

heck USB Cable

If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-

5228 (toll-free in North America) or (+1) 514-905-0588 (International).

Summary of Contents for Pro Digital 500452

Page 1: ...MuxLab 2021 1 94 000965 A SE 000965 A HDMI USB C KVM Extender Kit HDBT 4K 60 Operation Manual 500452 ...

Page 2: ...966 A SE 000966 A Table of Contents 1 Safety Precautions 3 2 Introduction 4 3 Features 5 4 Package Contents 5 5 Specifications 6 6 Product Dimensions 8 7 Typical Application 8 8 Operation Controls and Functions 9 8 1 Transmitter Panel 9 8 2 Reciver Panel 10 9 Troubleshooting 11 ...

Page 3: ...l shock or equipment damage If an object or liquid falls or spills on the housing unplug the module immediately Do not use liquid or aerosol cleaners to clean this unit Always unplug the power to the device before cleaning Using supplies or parts not meeting the product specifications may cause damage deterioration or malfunction Refer all servicing to qualified service personnel Install the devic...

Page 4: ...in a point to point configuration The MuxLab HDMI USB C KVM Extender Kit HDBT 4K 60 includes one 1 transmitter and one 1 receiver The transmitter is a wall plate HDBT 2x1 switcher with HDMI and USB C input It features a US one gang enclosure for Decora style wall plate openings The USB C input provides an ideal AV interface for connecting with new Apple notebooks and Windows PCs as well as smartph...

Page 5: ...a 7 cable Supports all digital audio modes Supports HDMI and USB C input USB2 0 extension with Receiver Input signal selection supports automatic or manual mode USB C charging port 4 Package Contents One 1 HDMI USB C KVM Extender Kit HDBT 4K 60 Transmitter One 1 HDMI USB C KVM Extender Kit HDBT 4K 60 Receiver One 1 Power supply Two 2 Wall Mount Brackets One 1 User manual available via download Not...

Page 6: ...dio Formats Dolby Atmos TrueHD Digital Digital DTS X HD Master Audio HD High Resolution Audio 5 1 PCM 2 8Ch Transmission Distance Max distance 1080p 230ft 70m over CAT6 6a 7 Max distance 4K 131ft 40m over CAT6 6a 7 ESD Protection Human body model 8kV Air gap discharge 4kV Contact discharge Connectors Transmitter Inputs 1x HDMI Type A 19 pin female 1x USB C Outputs 1x HDBaseT Out RJ45 8 pin female ...

Page 7: ...r supply is required if USB devices are being powered Housing Metal Enclosure Dimensions WxDxH Wall plate 1 31 x 2 58 x 2 70 33 3mm x 65 7mm x 68 7mm Faceplate 2 75 x 0 11 x 4 5 69 9mm x 3mm x 114 3mm Receiver 7 87 x 3 85 x 0 90 200mm x 98mm x 23mm Weight Wall plate 0 43 lbs 0 196 kg Receiver 1 12 lbs 0 511 kg Shipping Weight 2 67 lbs 1 21 kg Warranty 2 years Order Information 500452 HDMI USB C KV...

Page 8: ...ge boardroom systems and collaborative PC systems Typical Application Diagram CAT6 6a 7 Cable HDMI Cable Audio Cable USB Cable Speakers Mouse Keyboard MacBook Power Adapter Laptop Desktop Laptop Desktop Power Adapter 500452 Transmitter 500452 Receiver The TX is PoC powered by the RX However an optional power supply may be used if connected USB devices do not have their own power supply and must be...

Page 9: ...ED will illuminate in green 3 USB C LED When the USB C input port is active and USB C signal is detected the USB C LED will illuminate in green 4 HDMI port HDMI input port connect to HDMI source device 5 USB C port 1 USB C signal input port 2 Charging port for devices with USB C port 6 CHARGE port Connect this port to power supply then the USB C port will power the connected device 7 USB B port Co...

Page 10: ...ice 6 HDMI IN HDMI input port connect to HDMI source device 7 AUDIO OUT Analog audio output port 8 USB port Two USB ports for KVM function Note The transmitter supports automatic manual mode for source signal input In manual switching mode press the SOURCE button to select HDMI USB C input source In automatic switching mode the last connected or the currently connected source signal will be select...

Page 11: ...wer supply UTP Cable HDMI or USB C cable Synchronization Check power connections Check the UTP Cable Chexk the HDMI and USB C cables Check UTP Cable length Flickering Image Synchronization Check UTP Cable Length Check the HDMI and USB C Cables Choppy sound Synchronization Check UTP Cable Length USB not working but video OK USB Cable Check USB Cable If you still cannot diagnose the problem please c...

Page 12: ...4K 60 Operation Manual MuxLab 2021 12 94 000966 A SE 000966 A MuxLab Inc 2321 Rue Cohen Montreal Quebec Canada H4R 2N7 Tel 1 514 905 0588 Fax 1 514 905 0589 Toll Free North America 877 689 5228 URL www muxlab com E mail info muxlab com ...

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