MVG industries NeptuLink, User Manual

Page 1: ...USER MANUAL 4G terminal BROADBAND ...

Page 2: ... safe and correct operation please read this user manual and all precau tionscarefullybeforeusingtheterminal Once the terminal is installed and in use make sure to maintain a minimum distance of 20 cm from thedevice Should a dysfunctional error occur turn off and unplug the terminal from the power sup ply immediately This manual must be kept with the product s end user It must be transferred with ...

Page 3: ...le protection against harm ful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfer ence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful in ter...

Page 4: ...configuration 13 Wi Fi CONFIGURATION 13 Connecting to a Wi Fi network 13 Disconnecting from a Wi Fi network 14 Editing a Wi Fi connection 14 Deleting a Wi Fi connection 14 Wi Fi ACCESS POINT CONFIGURATION 15 Connecting to the access point 15 Editing the access point 15 UPDATING THE TERMINAL 16 Manual updates 16 Remote updates 16 NETWORK CONFIGURATION 17 Changing IP address configuration 17 Configu...

Page 5: ...mitter1 Up to 20 NM Antenna gain 2 dBi 1dB System weight 3 5 Kg System dimensions 750 x 225 x 83 mm SIM type Dual SIM Mini SIM a Micro SIM or Nano SIM may be used with a Mini SIM adapter POWER SUPPLY FEATURES Power supply Bycable 12VDCto24VDC By passive PoE 24 VDC Power consumption Start 15W Operation 12W max AMBIENT CONDITIONS Operating temperature 20 C to 60 C Storage temperature 40 C to 85 C IP...

Page 6: ...G Industries or your retailer Please retain the packaging for future use shouldyouneed to return theproductforrepair Accessories other than those provided may not be compatible with your termi nal VIEW OF THE INTERFACE WITH COVERS IN POSITION Description of theterminal VIEW OF THE INTERFACE WITH COVERS REMOVED For best performance the system must be placed vertically vent at bottom ...

Page 7: ...nfigured in five steps Insert the SIM card s Connect the terminal Install the terminal on its mounting Configure the terminal Connect to internet Ask your telephone service provider for your SIM card s configuration settings before you start Ensure that you check the network cover age and compare the offers available from different service providers Stay at least 20 cm away from the terminal when ...

Page 8: ... the PoE injector and the standard power supply at the same time For passive PoE power supply do not connect disconnect the power cable when the injector is on Before installing the terminal blocks and plugging in the cable s used must be threaded through the cover s grommet one cable per gland The grommets are delivered unpierced The cable must be pushed through to open the grommet at the center ...

Page 9: ... the cable and screw them onto the 2 point terminal block ob servingthe polarities shown above Install the 2 point terminal block in the matching baseplate Tighten the two hold ing screws fitted to the ends of the terminal block PoE CONNECTION Follow the steps below to connect the ter minal to the network and power supply in the PoE power supply configuration Thread the cable through the grommet P...

Page 10: ... Follow the instructions below to configure and test the 4G connectivity Your computer must be configured for DHCP For instructions on DHCP configura tion please refer to your computer docu mentation or see the Appendix Configuring your computer for DHCP Switch your computer on if it is off The terminal will automatically assign an IP address to your computer Type the URL http 192 168 1 1 into the...

Page 11: ... an incorrect PIN code three times the SIM card will be blocked If this happens contact your service provider to obtain a PUK PIN Unblocking Key code Click Save Apply to save and apply the settings Test your Internet connection Click the Status Overview tab then check that the connection status appears as shown below Your terminal is now configured to allow your computer to access the Internet You...

Page 12: ...ick on the link Click here to unblock your SIM card from the main panel Unblock panel is displayed Type the 8 digit PUK code in the correspond ing field Type a new PIN code Re enter the new PIN code Click Save Apply to unblock your SIM card To display the PUKcode click on ...

Page 13: ...this service allows you to connect trans parently to a mobile network in a foreign country when you travelbeyondyourserviceprovider scoveragearea Wi Fi configuration CONNECTING TO A Wi Fi NETWORK Follow the steps below to connect to a Wi Fi network Disconnect from 4G if it is active Net work Interfaces tab and Disconnect button for 4g NeptuLink Click the Network WiFi Network tab on the upper band ...

Page 14: ... range you are automatically disconnected Click the Network Wi Fi Network tab on the upper band Click Disable to disconnect from the Wi Fi network as shown below A confirmation box is displayed Click OK to confirm EDITING A Wi Fi CONNECTION Follow the steps below to edit an existing Wi Fi connection Click the Network WiFi Network tab on the upper band Click Edit to display the Wi Fi network s conn...

Page 15: ...et cable You can also use your smartphone to access your device s web configuration interface EDITING THE ACCESS POINT Follow the steps below to edit the Wi Fi ac cess point Disconnect from 4G if it is active Network Interfaces tab and Discon nect button for 4g NeptuLink Click the Network WiFi Network tab on the upper band Click Edit to display theWi Fi access point s connectionsettings A settings...

Page 16: ...steps below to update your ter minal remotely Click the System Firmware Upgrade tab on the upper band Click Check to check if a new version of the software is available This may take a few seconds to complete The result of this query may vary If there is a message showing Not connected means your terminal is not connected to Internet and therefore cannot checkwhether an update is available No new ...

Page 17: ...ab on the upper band Click Edit to edit the LAN interface From the General tab you can change the network settings of the terminal IP address netmask Click Save Apply to save and apply the new settings CONFIGURE DHCP SERVER Follow the steps below to configure the DHCP server First follow the steps 1 and 2 of the pre vious section CHANGING IP ADDRESS CON FIGURATION A section at the bottom of the Ge...

Page 18: ...onfiguration to start the mo dem reconfiguration A confirmation box is displayed Click OK to start theprocess This may take a few seconds to complete Other REBOOTING THE TERMINAL Click the System Reboot tab on the upper band Click Perform Reboot A dialog box is displayed Click OK to re boot the terminal This can take 1 2 minutes RESETTING TO FACTORY DEFAULTS Click the System Reset tab on the upper...

Page 19: ...a ble or slow You are not in a 3G 4G service coverage zone Check your network coverage You should see reception bars displayed on your terminal s configuration interface together with 3G or 4G Weak reception signal Bring your vessel closer to land You have used up your Internet data volume Contact your service provider to find out how much data you have used If you have exceeded your data allowanc...

Page 20: ...he Ethernet port To activate DHCP follow the steps below Click Start then Control Panel and Network and Sharing Center To display the network connections click the Change card settings link on the left hand side of the Network and Sharing Center panel Right click the connection you wish to change then click Properties Enter an administrator password or confirm the change if prompted to do so Click...

Page 21: ...thebackofyourterminaloraccessibleviathe webinterface Firmware version found on the Status Advanced page of the web interface COUNTRIES OF INSTALLATION TECHNICAL SUPPORT France Italy Spain Portugal Greece Croatia Bosnia Hzg Monaco South Africa MC Technologies 13 rue Jules Verne 29000 Quimper France http www mc technologies fr technique mc marine com 33 0 2 98 64 04 84 Other countries support neptul...

Page 22: ...chnopôle Brest Iroise Z I du Vernis 225 rue Pierre Rivoalon 29200 Brest France Tel 33 0 2 98 05 13 34 Fax 33 0 2 98 05 53 87 Head office 17 avenue de Norvège 91140 Villebon sur Yvette France Tel 33 0 1 69 29 02 47 Fax 33 0 1 69 29 02 27 ...