Troubleshooting
Fault Codes
Fault
Code
Displayed
Message
Description
Check
1
Output Overload!
Load is drawing too much
current (>16A)
Check the power rating of connected
heaters, the maximum rating is 3.7kW for
each heater output
2
Overheat!
The device is too hot
Check ventilation slots are not blocked
and the unit has sufficient space around it
(see
Clearances on
page 23)
3
No Signal!
Signal lost from
harvi
device
Check
harvi
LED is blinking; if not, check
sensors are securely clamped around the
cable and properly connected to the
terminals in the
harvi
Note:
harvi
will stop working if there is no
power in the cable being monitored,
however
eddi
will show this message only
if there is no signal from
harvi
for more
than 24hrs
4
Grid Sensor Error!
Grid Sensor incorrectly installed
Check the sensor is securely installed on
the correct cable and is wired to the CT
terminals with the correct polarity
Refer to the
Grid Sensor Installation
section (page 26) for details of correct
installation
5
Back-Feed Voltage!
Unexpected voltage at heater
output
The heater output terminals must never
be connected to a supply voltage
Check heater wiring
6
Over Voltage!
Supply voltage too high
The AC supply voltage must be less than
260V
Check the AC voltage at SUPPLY terminals
7
Under Voltage!
Supply voltage too low
The AC supply voltage must be more than
190V
Check the AC voltage at SUPPLY terminals
8
Load Fault!
Load is faulty
Check the power rating of connected
heaters, the maximum rating is 3.7kW for
each heater output
Isolate the unit from the supply and check
the resistant between L1 and N and
between L2 and N at the HEATER
terminals; the resistance should be
between about 15Ώ and 350Ώ
operation and installation manual
eddi
61