47
TROUBLE
SHOOTING
Message
Problem
Action Required
The ambient
temperature is
too high
Make sure the meter is within the
operating temperature range for at
least 10 minutes and then retest.
The test result
is lower than
0.3 mmol/L
(10 mg/dL)
If
Lo
message persists; consult a
doctor for assistance.
The test
result is higher
than
33.3 mmol/L
(600 mg/dL)
If the
HI
message persists; consult a
doctor for assistance.
The Meter does
not power on
Batteries are
dead or there is
a problem with
the meter.
Change the batteries and if
the problem persists, call the
MyGlucoHealth Customer Care
Hotline on +1 877 458 2646 or +1
619 684 6232 or email support@
entrahealthsystems.com.