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Introduction 

The myActive Alert is a personal emergency response pendant manufactured by 
Mytrex, Inc. that features patented and clinically validated automatic fall detection 
algorithms developed by BioSensics LLC. Additional key features and benefits of the 
BioSensics technology include patented algorithms designed to reduce false alarms, 
monitoring the number of steps taken, and notifying providers when the pendant is not 
worn by the subscriber.  The myActive Alert also incorporates a water resistant HELP 
button to request help at the press of a button. 
 
The myActive Alert may be operated in one of two modes: Basic and Enhanced.  In 
either mode the device may be programmed to transmit a periodic supervisory or 
heartbeat signal to the Mytrex personal emergency response system (PERS); such as 
an MXD or MXD3G.  This transmission enables the base unit to monitor the radio link, 
battery condition and activity level of the user. 

Detecting a Fall 

When the algorithms determine a fall may have occurred, the LED begins to flash 
slowly.  A few seconds later the LED will flash quicker. Within a few seconds the LED 
will turn on steady and a FALL ALERT signal is transmitted to the PERS.  A red LED 
indicates low battery and green indicates a good battery.  During the FALL ALERT 
signal transmission, the LED will always illuminate steady for approximately two 
seconds.  

Note: Due to the many types of falls that can occur, the user should 

always press the HELP button whenever help is needed and not rely solely upon 
the determination of the fall detection algorithms.  See 

“Other Notices”.

 

Sending a HELP ALERT Signal 

To send a HELP ALERT signal to the PERS, press and release the HELP button on the 
face of the myActive Alert.  The signal for help is transmitted as soon as the button is 
pressed and will continue to transmit for an additional two seconds after releasing the 
HELP button.  The LED will illuminate for the entire duration of the signal transmission 
according to Table 1. 

Clearing the FALL ALERT 

When the algorithms determine a fall may have occurred, the LED begins to flash 
slowly.  While the LED is flashing, the algorithms continue to monitor movement.  
Transmission of the FALL ALERT signal is prohibited and the LED is turned off if the 
algorithms determine the user has taken three steps.  Once the LED turns on steady, 
the FALL ALERT signal cannot be cancelled.   

Battery Monitoring 

The myActive Alert periodically monitors the internal battery voltage.  If the voltage is 
below a certain threshold, a LOW BATTERY signal is transmitted to the PERS.  Once a 
low battery is reported, the myActive Alert should be replaced within two weeks. 

 

 

Summary of Contents for myActive Alert

Page 1: ...myActive Alert User Instructions Version 1 0d June 4 2015 Mytrex Inc 10321 Beckstead Lane South Jordan UT 84095 ...

Page 2: ...ery and green indicates a good battery During the FALL ALERT signal transmission the LED will always illuminate steady for approximately two seconds Note Due to the many types of falls that can occur the user should always press the HELP button whenever help is needed and not rely solely upon the determination of the fall detection algorithms See Other Notices Sending a HELP ALERT Signal To send a...

Page 3: ... includes all of the same functionalities of the basic mode In addition the activity of the subscriber number of steps taken and non compliance alert signals subscriber not wearing the myActive Alert may be transmitted to the PERS To enable the Enhanced Mode of operation the HELP button must be pressed 5 times within a 3 second period Once the Enhanced mode is enabled the LED will flash quickly wh...

Page 4: ...onsable de la conformité ont pu vider l autorité de l utilisateur pour actioner cet équipment This equipment has also been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radi...

Page 5: ... facts should be communicated to the ultimate user Other Notices This product incorporates BioSensics ActivePERS technology Protected by US Patents 8 206 325 9 005 141 and other patents pending www biosensices com patents ActivePERS technology does not detect falls with perfect accuracy or precision If you need help you must always push the help button on your wearable device or base unit Battery ...

Page 6: ...nto the desired Personal Help Button bank of the MXD or MXD3G PERS 3 Place the MXD or MXD3G into Range Test mode and press the HELP button on the face of the myActive Alert Listen for a steady tone being emitted from the PERS as the coverage range is tested 4 Press the RESET button on the rear of the PERS to place it into normal standby mode ...

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