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P a g e
Button Only Mode
The myActive Alert is shipped in the Button Only Mode. Movements are not monitored
(fall detection disabled) in this mode which greatly extends the battery life. However,
pressing the HELP button on the face of the myActive Alert will cause a HELP ALERT
signal to be transmitted. The signal is transmitted for approximately two seconds after
the button is released and the LED flashes slowly. Green indicates a good battery and
red indicates a low battery.
Basic Mode
This mode of operation includes the functionality of the HELP button, automatic fall
detection, battery monitoring, and if desired, supervisory or heartbeat transmissions. To
enable the Basic Mode of operation, the HELP button must be pressed 7 times within a
3-second period. Once the Basic mode is enabled, the LED will illuminate steadily
when the HELP button is pressed as indicated in Table 1. NOTE: If supervisory
(heartbeat) transmissions are enabled, it is important that your dealer activates the
supervisory mode in the PERS as well.
Enhanced Mode
This mode includes all of the same functionalities of the basic mode. In addition, the
activity of the subscriber (number of steps taken) and non-compliance alert signals
(subscriber not wearing the myActive Alert) may be transmitted to the PERS. To enable
the Enhanced Mode of operation, the HELP button must be pressed 5 times within a 3-
second period. Once the Enhanced mode is enabled, the LED will flash quickly when
the HELP button is pressed as indicated in Table 1. NOTE: If supervisory (heartbeat)
transmissions are enabled, it is important that your dealer activates the supervisory
mode in the PERS as well.
LEDs
The myActive Alert has a red and a green LED to indicate various modes of operation
as shown in Table 1. The indicated LED status is applicable to both the Basic and
Enhanced modes of operation.
Table 1: LED Status definitions
Green
Battery Good
Steady
Basic Mode
Flash Quickly
Enhanced Mode
Red
Battery Low
Steady
Basic Mode
Flash Quickly
Enhanced Mode
Battery Life Expectancy
The battery of the myActive Alert is not replaceable. The life expectancy is variable and
is dependent upon which features are enabled and the operating parameters chosen.
In addition, the higher the activity level of the subscriber, the lower the battery life
expectancy.
