24
NAB EFTPOS Mobile Terminal Guide
NAB EFTPOS MOBILE
REFUNDS
A ‘Refund’ transaction is used to reverse a ‘Sale’ transaction that has already been settled by the Bank. Both the original ‘Sale’
and the ‘Refund’ transactions will appear on the Customer’s account statement.
The Refund feature is optional. You may enable or disable the Refund feature by contacting the Merchant Service Centre.
Transaction and terminal refund limits apply.
Note:
This function is available on NAB EFTPOS Mobile terminals integrated with your POS, however some steps may not
apply or may be initiated via the POS.
Step 1
Press the
Menu
key
Step 2
Press
1
to select Transaction
Step 3
Press
4
to select Refund
Step 4
Enter the
refund amount
and press
ENTER
Step 5
Enter your
refund password
and press
ENTER
