WARRANTY
Dear Customer,
Thank you for purchasing a NAICON product. We hope that you will remain satisfied. If the product requires warranty service, please
contact the retailer where you made the purchase or call +39 02 950031 or go to www.naicon.com/elsist. Before contacting your dealer or
authorized service network, we advise you to read the use and maintenance manual carefully.
With this warranty, NAICON warrants the product against any defects in materials or workmanship for the duration of YEARS 2 (TWO)
excluding batteries that have a guarantee of YEARS 1 (ONE) from the original date of purchase.
If defects in materials or workmanship are found during the warranty period, the ELSIST subsidiaries, Authorized Service Centers or
Authorized Resellers located in the EEC will repair or (at the discretion of ELSIST) replace the defective product or components. under the
terms and conditions set out below, without any charge for labor costs or spare parts. The warranty is always Ex Works.
ELSIST reserves the right (in its sole discretion) to replace components of defective products or low-cost products with assembled parts or
new or revised products.
Conditions.
1.
This warranty will only be valid if the defective product is presented together with the sales invoice.
2.
ELSIST reserves the right to refuse warranty assistance in the absence of the aforementioned documents or in the event that the
information contained therein is incomplete or illegible.
3.
This warranty does not cover costs and / or any damages and / or defects resulting from modifications or adaptations made to
the product, without prior written authorization issued by ELSIST, in order to comply with national or local technical or safety
standards in countries other than those for which the product was originally designed and manufactured.
4.
This warranty will expire if the indication of the model or serial number on the product has been modified, canceled, removed or
otherwise illegible.
5.
Not included in Warranty:
Periodic maintenance and repair or replacement of parts subject to normal wear and tear.
Any adaptation or modification made to the product, without prior written authorization from ELSIST to enhance the
performances compared to those described in the use and maintenance manual
All costs of the technical staff and any transport from the customer's address to the Service Center lab and vice versa, as
well as all the related risks.
Damage resulting from:
a.
Improper use, including but not limited to: (a) use of the product for purposes other than intended or failure to comply
with ELSIST instructions on correct use and maintenance of the product, (b) installation or use of the product not in
accordance with technical or safety regulations in force in the country in which it is used.
b.
Repair interventions by unauthorized personnel or by the Customer himself.
c.
Accidental events, lightning, flooding, fire, incorrect ventilation or other causes not attributable to ELSIST.
Defects of the plants or equipment to which the product was connected.
6.
This warranty does not affect the purchaser's rights established by the applicable national laws in force, nor the rights of the
Customer towards the retailer deriving from the contract of sale.
Except for the Authorization of the manufacturer, the reproduction of any part of this manual is forbidden. Our equipment, built with the
utmost care and with selected components, are controlled by the ELSIST Quality Services. However, if you detect any anomalies, please
inform us by c39 02-950031 specifying the serial number and model of the device, printed on the identification plate on the back.
The ELSIST Assistance service is also at your disposal to collect requests, comments, suggestions.
In case of failure:
Contact our service center at +39 02 95 0031, check the actual UPS malfunction.
Should the products returned to NAICON prove to be FUNCTIONING or if they were sent without our authorization or for out-of-warranty
products, they will be sent back to you by debiting a flat-
rate amount of € 25.00 + VAT. for verification, revision and transport.
END OF DOCUMENT
