10. SYSTEM TROUBLESHOOTING
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27
Fault
Indication
Potential Cause
Remedy
WATER TEMP HIGH
No water ow
Possible closed valve, pump fault,
burst pipe
10.8
WATER TEMP LOW
Water temperature is below 13°C
The CONTROL UNIT will lower
output when water temperature
goes below 13°C to protect the
cell plates
10.9
WATER TEMP SUDDEN INCREASE
No water ow
Possible closed valve, pump fault,
burst pipe
10.10
Not operating at all - no lights
Not plugged into power point or
power point not turned on
Check that CONTROL UNIT
POWER CORD goes into wall
outlet and outlet is turned on
10.11
Everything displays OK but not
turning ON
Incorrect TIMER settings
Press POWER/MODE button until
in ON mode. Does it work now?
10.13
Yes, it works now.
Check TIMER settings (sec. 6.51) in
CLOCK/TIMER Mode
Build up of calcium on the Cell
plates
Calcium acts as an insulator and
needs to be removed
See Cleaning of Cell Electrode
(sec. 9.1)
Water temperature is low
Winter water temperature can be
very low
For every 1°C below 28°C the
output can drop 2-3%
Insufficient water ow through
the OXI/ION Housing
Plugged into power point and
turned on but still no power
Test wall outlet with a working
appliance
No, it does not work.
If the FAULT LED is ON then refer
to above. If only LCD DISPLAY is
ON but nothing works - call for
service 1800 NAKED1 (625 331)
Sign of melting or burning of the
OXI
or ION Connector Plug
Possible moisture entry to the
plug or was not adequately
tightened (snap locked) during
installation
If melted then it will need
replacing otherwise clean with
WD40 or similar. Return for service
if melted or call for service 1800
NAKED1 (625 331)
10.14
OXI OUT reading less than 100%
TDS level is below 800ppm
Check TDS level (
sec 7.10/8.2
)
10.15
Wall outlet working but still no
power
Check CIRCUIT BREAKER at
bottom of CONTROL UNIT
Press white button to reset if
tripped
Pressed and reset but still no
power
If you have checked all of the
above then there is an internal
fault - call for service 1800
NAKED1 (625 331)
CIRCUIT BREAKER stays out in a
tripped state
Faulty CIRCUIT BREAKER - call for
service 1800 NAKED1 (625 331)
Not operating at all - comes on
but turns off
CIRCUIT BREAKER resets but trips
again
1. Excessively high TDS - check
TDS (
sec 7.10/8.2
) and lower it if
needed
2. Short across Cell plates -
remove Cell and check the plates
for any metal lying across plates
3. Faulty recti ers, transformer or
Cell cable - call for service 1800
NAKED1 (625 331)
10.12
Check water ow and ensure a full
chamber of water is passing over
the OXI Cell and ION rods
You may need to backwash your
lter (sec. 6.6)