Nanjing Hanlong Technology UC862, User Manual

Page 1: ...86 5 8 UC862 Version 1 0 3 82 GIGABITCOLORIPPHONE support h tek com Hanlong Technology Nanjing Co Ltd 86 25 84658050 www h tek com...

Page 2: ...e as commercial means without the express written permission of Nanjing Hanlong Technology Co LTD Safety cautions To use the Phone follow the instructions in this manual To use the power adapter that...

Page 3: ...he equipment This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any...

Page 4: ...Getting Familiar with Your Phone 16 Hardware Components Preview 16 Icon Preview 18 LED Instruction 22 Power Indicator LED 22 Line LED Line or Memory Key set as Line 22 BLF or BLF List Key LED Line Mem...

Page 5: ...oftkey Layout 68 Programmable Key 70 Ext Key 70 Basic Call Features 71 Place a Call 71 End a Call 73 Redial a Call 73 Receive a Call 73 Incoming Call Show Mode 74 Auto Answer 75 Call Hold 76 Call Tran...

Page 6: ...URL Record 120 Paging 121 Shared Line 121 Public Hold 122 Private Hold 123 Share line 124 Hot Desking 125 ACD Pending 127 Zero Touch 128 Upgrade 129 Factory Reset 129 Pcap Feature 129 System Log 130 U...

Page 7: ...P 136 How to Set LCD and Web GUI 136 How to Upgrade via FTP 137 How to make Ringtone 137 How to use Open VPN 137 Provisioning Guide on Free PBX 137 Failover Notes 137 How to Upload Wallpaper 137 How t...

Page 8: ...Getting Started 7 Getting Started Packing List The package contains the following parts please check if all the items are not missed 1 The phone device 2 The footstand 3 Handset...

Page 9: ...Getting Started 8 4 Headset cord 5 Power adapter 6 Ethernet cable...

Page 10: ...Getting Started 9 7 Quick installation reference Phone Installation 1 Attach the Foot stand...

Page 11: ...Getting Started 10 2 Connect the Handset and optional Headset 3 Connect the Network and Power...

Page 12: ...hen show Initializing during the initialization By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings e g IP address subnet mask default...

Page 13: ...Getting Started 12 of accounts To view the phone status via phone interface 1 Press Menu Status InformationNetwork Account 2 Press Menu Status Network 3 Press Menu Status Account...

Page 14: ...Started 13 To view the phone status via Web interface Login webpage For How to login please refer to Web Login View the information of Version Account and Network Registration To register via phone in...

Page 15: ...need Optional 6 Filled the Outbound Proxy Optional 7 Filled the SIP User ID Authenticate ID 8 Filled the password Name shown on LCD and Ringtone 9 Press Save to save the configuration To register via...

Page 16: ...s with must be filled If changed it requires a phone restart 2 Account Status says the account registered successfully or not 3 When change the account information via phone it will show Restart note...

Page 17: ...ther function keys For more information you can refer to Memory Keys 4 Soft Key This area shows the soft key labels The default soft key labels are History Directory DND and Menu More to see Programma...

Page 18: ...rrow key To move up of the selection shows on the screen Right arrow key To move right of the selection shows on the screen Left arrow key To move left of the selection shows on the screen Down arrow...

Page 19: ...in hands free mode Redial To dial the previous dialed number To act as send key Volume To decrease the volume To increase the volume Hold To hold or to resume a call during a conversation Information...

Page 20: ...miliar with Your Phone 19 Network available Network down Line Registered succeed Line Unregistered Line Ringing Speed Dial BLF BLF Ringing BLF Talking Speakerphone mode Handset mode Headset mode Voice...

Page 21: ...Getting Familiar with Your Phone 20 Text message Mute Do Not Disturb Volume is 0 SRTP Hold Dialed calls Received calls Missed calls Forward calls Conference Keypad locked Keypad unlocked Pick up...

Page 22: ...Getting Familiar with Your Phone 21 Call Park Intercom Paging DTMF Prefix XML Group Local Group XML Browser LDAP Broadsoft Group Conference Forward Transfer Hold Line on Hold DND Redial Call Return...

Page 23: ...ng all set as Yes For LED status setting please refer to LED Status Setting Power Indicator LED Line LED Line or Memory Key set as Line SMS Record Recording Group Listening Shared Line Other Functions...

Page 24: ...unknown status Shared Line Key LED Line Memory Key set as Shared Line Other Key Led Steady Green Offhook or during a conversation Blinked red Ringing Off Idle staus LED Status Description Stay green I...

Page 25: ...he item with it means the information is not full display or there more options for the item Press info key you can get the complete content or the prompt list for all options 3 Fast access to the new...

Page 26: ...LCD screen constitute the phone user interface which allows the user to execute all call operation tasks and basic configuration changes directly on the phone In addition you can use the web user int...

Page 27: ...w Key as Send Hot Line Anonymous Call DND History Setting Basic Settings Language Time Date Time Date Format DHCP Time Ring tone Advanced Settings Account Network Factory Reset Auto provision Director...

Page 28: ...th Your Phone 27 Memory Key Function Overview Line Speed Dial BLF BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Local Group XML group LDAP XML Browser Broadsoft group...

Page 29: ...Getting Familiar with Your Phone 28 Transfer Hold Group Listening DND Redial Call Return SMS Record URL Record Paging Shared Line Public Hold Private Hold...

Page 30: ...will mainly introduce the basic configuration as the Time Language and Volume Web Login 1 Get the IP address Press Menu Status Information 2 Input the IP Address in the web browser 3 Input the user n...

Page 31: ...r login the web interface or set the advanced settings through phone interface And the default password of the administrator is admin To change to password via Phone Interface 1 Press Menu setting Adv...

Page 32: ...phone cannot contact a DHCP server for any reason you need to configure a static IP address manually When switch DHCP Static IP and PPPoE to each other or change the Static IP on webpage it will show...

Page 33: ...to the Internet via PPPoE mode You can set a WAN port to be a PPPoE port The PPPoE port will perform a PPP negotiation to obtain the IP address Contact your system administrator for the PPPoE user nam...

Page 34: ...ting Advanced Settings password admin Network WAN Port DHCP mode 2 Click Save and restart the phone To configure Network via web interface 1 Click Network Basic 2 Select the desired Type DHCP Static o...

Page 35: ...inistrator PC Port Three modes for PC port bridge connect to Expansion Module and router To configure PC Bridge via Phone interface 1 Press Menu Setting Advanced Settings password admin Network PC Por...

Page 36: ...min Network PC Port Connect to Expansion Module 2 Enter the IP Netmask and DHCP server 3 Click Save 4 Back to Idle interface and Click the OK button then the phone will reboot To configure Bridge via...

Page 37: ...As Connect to Expansion Module 3 Click and the phone will reboot automatically Display Mode This phone support two Display mode Text and Icon Icon Mode all Items are shown same as the main with Icon...

Page 38: ...ion To Configure Display mode via web interface 1 Login web interface and click Setting Preference 2 Select Icon Mode or Text Mode for the Display mode 3 Click to save the configuration Language The d...

Page 39: ...ting Configuration 38 2 Press or Save soft key to save the configuration To change the language via Web Interface 1 Setting Preference Web Language 2 Select the necessary one 3 Press to save the confi...

Page 40: ...ing via phone interface 1 To press Menu Setting Basic setting Time Date SNTP Settings 2 Press or or to change the Time zone 3 Fill the NTP server1 NTP Server2 and Daylight Saving 4 Press or Save soft...

Page 41: ...me Date Format 2 Press and or press to change between 12 Hour or 24 Hour 3 Press and or press to change among Y M D year month day M D Y month day year D M Y day month year 4 Press or Save soft key to...

Page 42: ...uration To configure the NTP Server by web interface 1 Login Login name admin password admin default 2 Setting Date Time NTP Server 3 Fill the value in the blank To change the Time Zone and Date Displ...

Page 43: ...work Time Protocol SNTP server please contact your system administrator for more information Ring Tone You can adjust the type and volume of the ring tone To adjust the Ring Tone Type via Phone interf...

Page 44: ...ng Preference Ring Tone 2 Select the wanted one 3 Click to save the configuration To configure Distinctive Ring Tone via Phone Interface 1 Press Directory 2 Select the target contact 3 Press Detail so...

Page 45: ...Configuration 44 5 Press Save soft key to save the contact To configure Distinctive Ring Tone via Web Interface 1 Directory Directory Contact 2 Choose the Ring Tone you want to use 3 Click to save the...

Page 46: ...onfiguration 45 Click Ring tone for more information Volume You can adjust the volume for the phone by the volume keys and To adjust the Ring tone volume via phone interface 1 Option 1 To press and on...

Page 47: ...ng To adjust the handset volume via phone interface To press and during a call in handset mode To adjust the headset volume via phone interface To press and during a call in headset mode To adjust the...

Page 48: ...allpaper via phone interface 1 To press Menu Display wallpaper 2 Press and or press Switch soft key to display the different pictures 3 Press or Save soft key to save the selected picture as the wallp...

Page 49: ...Logo when the screensaver works it will show Time and logo in turns Photo Switch all screensaver pictures display one by one Phone Only the select phone display as screensaver Text logo It works with...

Page 50: ...e interface 1 To press Menu Display Screensaver 2 Press and or press Switch soft key to Choose the Time out as off 3 Press or Save soft key to save the selected configuration To upload screen saver vi...

Page 51: ...to ScreenSaver1 ScreenSaver3 can not be deleted To custom text logo via web interface 1 Click Setting Preference 2 choose the Time out as 1 min or 2 5 10 30 minute 3 Enter the desired value in the Tex...

Page 52: ...uld be less than 9 2 The default screensaver photos can not be deleted LED Status Setting Backlight To set Backlight via web interface 1 Click setting Preference 2 Enter the time for Backlight time In...

Page 53: ...revent from being disturbed The local Directory can add up to 1000 contacts A To add contacts list into local directory To add contacts manually via phone interface 1 Press Menu Directory Local Direct...

Page 54: ...3 Press Option soft key Add to Contacts 4 Edit the necessary information as Name Phone number 5 Press save soft key or to add the contacts successfully To add contacts via web interface 1 Click Direc...

Page 55: ...ry information as Name Phone number 4 Press save soft key or to add the contacts successfully To add blacklist from history via phone interface 1 Press History soft key or press Menu History Local his...

Page 56: ...photo via web interface 1 Click Directory and select the desired contact 2 Click Choose file to select the photo for the contact 3 Click to upload the photo When you place a call from the contact the...

Page 57: ...rface 1 Click on Directory 2 Click Browse to select a contact list file file format must be xml from your local system 3 Click Import XML to import the contact list To export an XML file of contact li...

Page 58: ...mote PhoneBook via web interface 1 Login the webpage and click Directory Remote Phone Book 2 Fill the path of the remote file in the Phone Book URL field For example http 192 168 0 240 Phonebook Phone...

Page 59: ...y list You should enable the history record feature in advance To enable the history record feature via phone interface 1 Press Menu Feature History Setting 2 Press and or Switch soft key to enable Hi...

Page 60: ...from the call history list via phone interface 1 Press the History soft key 2 Press Right or Left Key to switch among All Calls Missed Calls Received Calls Dialed Calls and Forwarded Calls 3 Press the...

Page 61: ...ory 2 Select the desired history item and click Tel Number 3 Then the call is dialed on phone To Dial a call from Call History via phone interface 1 Press History soft key or press Menu History Local...

Page 62: ...matches the search criteria the record will be displayed on the IP PHONE LCD 3 Filled LDAP Number Filter This This parameter specifies the number attributes for LDAP searching 4 Filled Server Address...

Page 63: ...nfigure LDAP Key To configure LDAP Key via web interface 1 Click Function Key Memory Key choose Memory Key 1 for example 2 Select LDAP in the Type field 3 Click Saveset to save the configuration To Co...

Page 64: ...directory through your phone You can add local contacts from the BroadSoft directory You can also dial a contact from the BroadSoft directory You can configure your new phone to access up to 6 BroadS...

Page 65: ...lows users to view and dial the stored numbers in the following lists missed received and placed You can configure the IP phone to access up to 3 call log items and every call log item support 100 con...

Page 66: ...ad This phone supports dial plan with following accept digits 1 2 3 4 5 6 7 8 9 0 Grammer Description x any digit from 0 9 xx at least 2 digit number exclude hear dial tone 3 5 any digit of 3 4 or 5 1...

Page 67: ...r assistance when required The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries...

Page 68: ...etting mainly defines the power indicator LED To configure LED Status via web interface 1 Click Setting Preference 2 Select Yes or No for Power Status Ringing Status Miss Calls Status and Voice Messag...

Page 69: ...tion URL 2 Filled the needed value in the necessary blank 3 Click to save the setting Click Action URL for more how to use or check on www h tek com Softkey Layout This feature mainly defines which sh...

Page 70: ...form the disable key to enable key field by Disable to Enable field Delete the Enable and it will back to Disable field 8 Click or to change to position or each feature 9 Click to save the configurati...

Page 71: ...y on the idle page To configure Programmable Key via web interface 1 Click Function Keys Programmable Keys 2 Select the desired Key to set 3 Click to save the setting 4 By clicking all setting of the...

Page 72: ...e key and dial the necessary number 2 Press or or press the send softkey then the call is sending To place a call by Headset 1 Press the light is Green 2 Enter the desired number 3 Press or or press t...

Page 73: ...ress the History soft key On the idle page or Menu History Directory 2 Press and to select the targeted one 3 Press the Send soft key or or or the corresponding line key then the call is sending Note...

Page 74: ...oft key or press or press To end a call under hands free speakerphone Mode Press the Cancel soft key or press or press Note 1 During the conference to end the call is same as mentioned above Redial a...

Page 75: ...eject the current call 2 To press Forward to forward to another phone 3 To press Silence soft key and then the call will keep silent no ring tone display Incoming Call Show Mode There are two incoming...

Page 76: ...atically To enable Auto Answer via Web interface 1 To Click Account Advanced 2 To choose Yes for the Auto Answer 3 To click Saveset to save the configuration To Disable Auto Answer via Webpage 1 To Cl...

Page 77: ...ress Resume soft key or to resume the call on hold To hold a call under headset mode 1 Press Hold soft key or to hold the current call 2 Press Resume soft key or to resume the call on hold To hold a c...

Page 78: ...feature Account Advanced Attended Transfer When you use this feature you can 1 Press or transfer soft key during the conversation the call is on hold now 2 Enter the number that transfer to and press...

Page 79: ...oft key during the conversation the call is on hold now 3 Press BLF key then realize blind attended and Semi Attended Transfer Hold transfer on hook 1 Setting Features Transfer Setting Hold Transfer O...

Page 80: ...d to be spoken to do not want to answer the call then the person that answered the coming call could use this function Call Conference This IP Phone supports up to 5 way conference 5 way conference 1...

Page 81: ...way conference is placed on hold 7 A enter the number of D and then press send soft key or 8 D answering the call 9 A press or the conference soft key then A B C and D are now in a conference and now...

Page 82: ...conference the line should be all available 5 Press to get all parties information Call Forward This phone supports static forward always forward busy forward and no answer forward and dynamic forward...

Page 83: ...sy 1 Press Menu Features Call forward Busy forward 2 Press and or press to select the enable choice 3 Enter the forward to number and on code optional off code optional 4 Press or Save soft key to sav...

Page 84: ...3 Enter the forward to number and on code optional off code optional 4 Press or Save soft key to save the configuration When the Forward feature is enabled the Icon will display on Top of the LCD To...

Page 85: ...ature 2 Option 2 Press Menu Features Call forward Always Busy No answer Forward Press and or press to select the disable choice Press or Save soft key to save the configuration To cancel the forward f...

Page 86: ...ynamic forward Call Return This feature allows you to dial the last phone call you received To configure the Call Return via phone interface 1 Press Menu Features Function Keys Line or Memory keys as...

Page 87: ...the desired Line or Memory key and select Call Return in the Type 3 Click the to save the configuration Call Waiting Tone 1 Click Setting Features 2 Select Call Waiting On and Call Waiting Tone On To...

Page 88: ...r ID do not appear on the other phone that you called To configure anonymous call 1 Press Menu Features Anonymous Call 2 Press and or press to change the Line ID 3 Press and or press to select the ena...

Page 89: ...figuration Reject Anonymous If you do not want to be disturb by anonymous calls you can set the reject anonymous call features so you will not hear the unknown calls To configure rejecting anonymous c...

Page 90: ...t the disable choice in Rejection filed 3 Press or Save soft key to save the configuration Call Mute When you use the Mute feature the other parties will not hear your voice while you can hear their v...

Page 91: ...you can see the mute icon shown on the Top of the LCD on idle page To enable DND feature via phone interface Press the DND soft key when the phone is idle and then shown on the LCD To disable DND fea...

Page 92: ...configuration No Key Entry Timeout No Key Entry Timeout means that when you entry the number it will dial out automatically after some time when you stop enter the number To configure No Key Entry Tim...

Page 93: ...ey to save the configuration To enable Keypad Lock via Phone 1 Press Menu Settings Advanced Setting Phone Setting Lock 2 Press Info or Switch to change to choose Off 3 Press Save or OK key to save the...

Page 94: ...Click Webpage Setting Features 2 To choose Disable for the Phone Lock 3 To click to save the configuration Hot Line To configure Hot Line 1 Press Menu Features Hot Line 2 Enter the Number and delay t...

Page 95: ...auto dial via Web Interface 1 Setting Features 2 Fill the number in the Hotline Number and Hotline Time out 3 Click to save the configuration Delete the hotline number and save the configuration and...

Page 96: ...eys Line or Memory Key 2 Select the wanted Key and set as Line 3 Select the Account 4 Click the button to save the configuration Speed Dial With this feature you can dial one directory by press the de...

Page 97: ...ry key will work as Speed Dial To configure Speed Dial feature via Web Interface 1 Click Function keys Line or Memory key 2 Select the wanted Line or Memory key and set as Speed Dial 3 Enter the desir...

Page 98: ...Function Keys Memory key1 for example 2 Select the targeted Line or Memory key 3 Press and or press key to select the BLF in the type field 4 Enter the targeted Value Number 5 Press and or press key t...

Page 99: ...te This feature is not available on all servers For more information contact your system administrator After setting the BLF key do not need to restart the phone BLF List To configure BLF List via web...

Page 100: ...ttings 99 2 Click Advanced and then fill the Eventlist BLF URL 3 To configure BLF List Keys 3 1 Click Function Keys Memory Key 3 2 Select the BLF List in the Type Field 3 3 Select Account 3 4 Click to...

Page 101: ...the handset or press speaker key you will hear some quick busy tone To configure the Voice mail feature via phone interface 1 Press Menu Messages Voice Mail Set Voice Mail 2 Enter the Account1 2 3 4 N...

Page 102: ...l in the type field 4 Enter the Value Number 5 Press and or press key to select the Account ID 6 Press or Save soft key to save the configuration Note This feature is not available on all servers For...

Page 103: ...Line or Memory key and set as Direct Pickup 3 Enter the pickup code and followed the desired phone number in the Value field 4 Select the Account ID 5 Click the to save the configuration Group Pickup...

Page 104: ...nction keys Line or Memory key 2 Select the desired Line or Memory key and select Group Pickup in the Type 3 Enter the pickup code and followed the desired Group number in the Value field 4 Click the...

Page 105: ...n the Type 3 Enter the call park code in the value field 4 Click the button to save the configuration For More information for Call Park please see Call park note on http www h tek com Intercom When u...

Page 106: ...2 Select the wanted Line or Memory key 3 Enter intercom codes followed by desired number in the Value field 4 Select the Account ID 5 Click the button to save the configuration If you want to achieve...

Page 107: ...eature you should sure that the DTMF Tone is on To configure the DTMF via Web Interface 1 Click Setting Preference 2 Select On for Keypad DTMF Tone 3 Click the to save the configuration To configure t...

Page 108: ...e key is configured as Prefix key you can set the number prefix e g Before the number plus 9 then you don t input 9 press the key and 9 will display on the LCD interface To configure the Prefix via Ph...

Page 109: ...input directly Local Group When use the Local Group feature press the key and enter the local Contacts interface quickly To configure the Local group via Phone Interface 1 Press Menu Features Function...

Page 110: ...hen use the XML Group feature press the key and enter the Remote Contacts interface quickly To configure the XML group via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function K...

Page 111: ...To configure the LDAP via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys Memory key1 for example 2 Select the wanted Memory key 3 Press and or press key to select th...

Page 112: ...l applications such as weather report stock information Google search etc To configure the XML Browser via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys Memory key1...

Page 113: ...dSoft Group feature press the key and enter the Remote Contacts interface quickly To configure the Broadsoft group via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function Keys...

Page 114: ...2 Select the wanted Memory key 3 Press and or press key to select the Conference in the type field 4 Press or Save soft key to save the configuration To configure Conference via Web Interface 1 Click...

Page 115: ...ck Function keys Memory Key 2 Select the desired Key and select Forward in the Type 3 Enter the Value with the number you want to forward 4 Click the button to save the configuration Transfer You are...

Page 116: ...configured as a hold key You can use this key to hold and resume a call during the conversation To configure the Hold via Phone Interface 1 Press Menu Features Function Keys Memory keys as Function K...

Page 117: ...oft key to save the configuration To configure Group listening via Web Interface 1 Click Function keys Memory Key 2 Select the desired Key and select Group listening in the Type 3 Click the to save th...

Page 118: ...le status and then DND icon shown on the LCD To disable DND feature Press the DND soft key again and then there is no DND icon on the LCD Redial If the key is configured as Redial key you can redial t...

Page 119: ...er the contents in the white field 3 Press the save button 4 Select the account from which account the SMS sent 5 Enter the target number to which account the number sent 6 Press the Send button Set S...

Page 120: ...e the configuration Record With record feature you can record calls by pressing a record key on the phone To configure the record via phone interface 1 Press Menu Features Function Keys Line or Memory...

Page 121: ...L Record The phone sends HTTP URL request to trigger a recording Contact your system administrator for the predefined URL To configure the URL record via phone interface 1 Press Menu Features Function...

Page 122: ...ne or Memory key 3 Press and or press key to select the Paging 4 Enter the paging code followed the number 5 Press or Save soft key to save the configuration To configure the Paging via Web interface...

Page 123: ...To configure the line key as shared line via Web Interface 1 Click Function keys Line or Memory key 2 Select the desired Line or Memory key and select Shared Line in the Type 3 Enter the Value 4 Ente...

Page 124: ...gure public hold via Web Interface 1 Click Function keys Memory Key 2 Select the desired Key and select public hold in the Type 3 Click the button to save the configuration Private Hold The key can be...

Page 125: ...e feature to share an extension number which is used on two or more IP phones at the same time An incoming call to that number will cause all phones to ring simultaneously The incoming call can be ans...

Page 126: ...not available on all servers For more information contact your system administrator Hot Desking Hot Desking originates from the definition of being the temporary physical occupant of a work station o...

Page 127: ...To configure the hot desking via web interface 1 Click Function keys Memory Key 2 Select the desired Key and select hot desking in the Type 3 Enter the number in the value field 4 Select the desired a...

Page 128: ...e this feature you should configure an ACD key in advance To configure the ACD via phone interface 1 Press Menu Features Function Keys Line or Memory keys as Function Keys Memory key1 for example 2 Se...

Page 129: ...ch via web interface 1 Click Function keys Memory Key 2 Select the desired Key and select zero touch in the Type 3 Click the button to save the configuration To use the zero touch feature on the user...

Page 130: ...dmin Factory Reset 2 Press OK soft key in the warning page To set Factory Reset via web interface Click Management Upgrade Click and then confirm the setting Pcap Feature To use pcap via web interface...

Page 131: ...ptures System Log To download system log via web interface 1 Click Management Configuration 2 Click of the system Log 3 Then you ll get a txt file syslog txt Upgrade To upgrade via HTTP the Management...

Page 132: ...verify the HTTP Server If visiting HTTP 192 168 0 254 fm fw8xx rom on other computer is no prompt to download fw8xx rom file please check the firewall Suggest close the firewall To configure the serv...

Page 133: ...he TFTP HTTP FTP HTTPS process and simply boot using the existing code image in the flash Firmware upgrade may take as long as 3 to 8 minutes over Internet or just 1 minutes if it is performed on a LA...

Page 134: ...Download Device Configuration 2 Then you can get a file cfg bin or cfg xml To Restore a configuration file 1 Click Management Configuration Restore configuration 2 Select the xxx bin or xxx xml file...

Page 135: ...he phone and the Ethernet cable is not loose Ensure that the switch or hub in your network is operational Contact your system administrator for more information Why can t I get a dial tone Check for a...

Page 136: ...Troubleshooting 135 How to download XML Configuration Click Management Configuration How to Import Trusted CA certificate Click Management Trusted CA...

Page 137: ...ease click VLAN Note VLAN Notes including 1 Voice VLAN 2 Major Benefits of Using VLANs 3 VLAN discovery method on Htek ip phones 4 LLDP Feature on Htek IP Phones 5 Supported TLVS of IP Phones 6 Config...

Page 138: ...ow to use Open VPN Click Open VPN note Provisioning Guide on Free PBX Click Set Auto Provision on FreePBX Failover Notes Click Failover Note How to Upload Wallpaper Click Wallpaper Upload Notes How to...