13.0 WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded under the Australian & New
Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
This warranty is provided in addition to your rights under the Australian & New Zealand
Consumer Law.
NanoCam Plus warrants that this product is free from defects in material and workmanship
for a period of 12 months from the date of purchase or for the period stated on the packaging.
This warranty is only valid where you have used the product in accordance with any
recommendations or instructions provided by NanoCam Plus.
This warranty excludes defects resulting from alterations of the product, accident, misuse,
abuse or neglect.
In order to claim the warranty, you must return the product to the retailer from which it was
purchased or if that retailer is part of a National network, a store within that chain, along with
satisfactory proof of purchase. The retailer will then return the goods to NanoCam Plus.
NanoCam Plus will repair, replace or refurbish the product at its discretion. The retailer
will contact you when the product is ready for collection. All costs involved in claiming this
warranty, including the cost of the retailer sending the product to NanoCam Plus, will be
borne by you.
Ph: +61 03 8331 4800
Email: info@nanocamplus.com.au
