Nanoptix EZ-Load, Owner'S Manual

Page 1: ...EZ Load Thermal Printer Owner s Manual First Edition August 2002 Last Revision Sept 21 2005 Document 101049 ...

Page 2: ...to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a comme...

Page 3: ...power supply will require you to test the power supply and Nanoptix Inc printer for FCC and CE mark certification Communication Interface Cable An approved Nanoptix interface cable must be used with this product Using a cable other than Nanoptix approved product will require that you test the cable with the Nanoptix Inc printer and your system for FCC and CE mark certification Power Cord A UL list...

Page 4: ...g the Printer 8 1 6 Troubleshooting the Printer 9 Printer LED 9 Printing Problems 9 Printer Does Not Work 10 2 Media and Supplies Guide 11 2 1 Thermal Paper Specifications 11 2 2 Ordering Thermal Paper 11 2 3 Ordering Miscellaneous Supplies 12 Power Supply and Power Cord 12 Ordering Communication Cables 12 Communication Cables Pin Out 13 3 Communicating with the Printer 14 APPENDIX A Mechanical Dr...

Page 5: ...GURE 1 NANOPTIX EZ LOAD PRINTER 1 FIGURE 2 RESETTING PRINTER 3 FIGURE 3 PAPER FEED BUTTON 4 FIGURE 4 LOADING PAPER 5 FIGURE 5 ALIGNING PAPER EDGE 6 FIGURE 6 CLOSING DOOR 6 FIGURE 7 TEST TICKET 8 FIGURE 8 MECHANICAL DIMENSIONS 15 101049 Sept 21 2005 v ...

Page 6: ...S LED 9 TABLE 3 TROUBLESHOOTING PRINTING PROBLEMS 9 TABLE 4 PRINTER DOES NOT WORK 10 TABLE 5 THERMAL PAPER DIMENSIONS 11 TABLE 6 ORDERING THERMAL PAPER 11 TABLE 7 POWER SUPPLY AND POWER CORD PART NUMBERS 12 TABLE 8 COMMUNICATION CABLES PART NUMBERS 12 TABLE 9 RS 232 INTERFACE PIN OUT 13 101049 Sept 21 2005 vi ...

Page 7: ... is extremely fast quiet and very reliable With thermal printing technology there is no ribbon cassette to change and paper loading is extremely simple The printer is small enough to fit almost anywhere and is easy to use with the ticket exiting from the front Figure 1 Nanoptix EZ Load Printer 101049 Sept 21 2005 1 ...

Page 8: ...of EEPROM Resident Character Sets Arial Bold 6 sizes Note Other Character sets can be programmed quickly Integrated Bar Codes UPC A UPC E interleaved 2 of 5 3 of 9 Code 128 EAN 8 EAN 13 Note Other Bar Codes can be programmed quickly Speed Up to 130 mm second Sensors Paper out Door open Knife not homed Paper low Top of form optional Human Interface Drop in paper loading status LED paper feed button...

Page 9: ...Printer Controls To reset Printer Simply plug and unplug the printer to reset in the event of a fault condition Once the printer is re plugged it will go through a startup routine and reset itself Figure 2 Resetting Printer 101049 Sept 21 2005 3 ...

Page 10: ...EZ Load Thermal Printer Owner s Manual Paper Feed Button Use the Paper Feed Button to advance the paper Paper Feed Figure 3 Paper Feed Button 101049 Sept 21 2005 4 ...

Page 11: ...mputer Because the printer cannot print any transactions the data may be lost 1 Open the front door 2 Remove the used roll 3 Tear off the end of the new roll so that the edge is loose and place the new roll into the paper bucket with a few inches of loose paper Figure 4 Loading Paper Caution Be sure the paper unrolls from the top Otherwise the printer will not print or the paper will jam 101049 Se...

Page 12: ...wner s Manual 4 Pull up on the top of the paper roll and align the left edge of the paper with the line on the front label Figure 5 Aligning Paper Edge 5 Close the door onto the paper Figure 6 Closing Door 101049 Sept 21 2005 6 ...

Page 13: ...ssing on the paper feed button and tear off the excess paper Note In the event of a paper jam remove the roll tear a new clean edge and replace it in the paper bucket as described above Be sure that the paper unrolls from the bottom of the roll 101049 Sept 21 2005 7 ...

Page 14: ... 24576 LIBRARY INVENTORY Templates 0 1 2 Print Regions 1 2 3 4 5 6 7 8 h 9 A B C D E F G I J K L N O P Q R S T U Z X a b c d e f g i j k l m n o p q Graphics None Fonts 0 3 5 7 8 MANUFACTURING INFORMATION Printer ID 5465789 Date Code 20184 PWM Setting 7F7F7F7FFFFFFF A to D DE7AA400FD000000 Resets 9 Tickets 00001336 Status TIT 2 41G 40 40 40 40 40 P Figure 7 Test Ticket To print the test ticket pow...

Page 15: ...s not come out all the way Paper is jammed Open the receipt cover inspect the knife and clear any jammed paper Printer starts to print but stops while the receipt is being printed Paper is jammed Open the receipt cover inspect the knife and clear any jammed paper Paper is jammed Open the receipt cover inspect the knife and clear any jammed paper Receipt is not cut The printer is not configured for...

Page 16: ... to Do Check that printer cables are properly connected on both ends Printer not plugged in Check that the host or power supply is switched on Check Printer LED Printer Does Not Function When Turned On Door not fully closed Close the door Table 4 Printer Does Not Work 101049 Sept 21 2005 10 ...

Page 17: ...nning low 2 2 Ordering Thermal Paper We recommend the following paper grades produced by their respective manufacturers There are a number of paper converters qualified to supply this paper provided the thermal paper rolls are from these recommended grades Manufacturer Paper Grade Paper Thickness Kanzaki Specialty Papers USA Lotto 480 83 g m2 3 3mil Kanzan Spezialpapiere GMBH Germany KLS 36 KLS 46...

Page 18: ...es Contact your sales representative to order the communication cables listed in the table The numbers are for reference only Suppliers may use other numbers Part Part Number Standard RS232 communication cable Host Cable DB9 male plug DB9 female receptacle 102082 Standard RS232 communication cable Host Cable DB9 female receptacle DB25 male plug 102106 Serial RS232 communication harness Adapter Har...

Page 19: ... Output Input Data transmit 3 PRT_RS232_RXD Input Output Data receive 4 n a No connect Output None 5 Signal Ground Signal Ground Signal Ground Signal Ground 6 RS232_DSR Output Input Printer Ready Connected to PRT_RS232_ RTS Pin 8 7 PRT_RS232_CTS host RTS Input Output Handshake 8 PRT_RS232_RTS host CTS Output Input Handshake 9 n a always driven high low on RS232 side Input None Shell Frame Ground F...

Page 20: ...on TM T88III iii Star TUP 400 iv Axiohm A722 v Ithaca P70 vi Ithaca P170 vii Citizen 3551 Please contact your sales representative if you require other emulations If we do not have the emulation you need we can provide most emulations in a short timeframe If you are not required to emulate other printer please ask your sales representative for the latest Nanoptix Windows Driver or the Nanoptix Pro...

Page 21: ...EZ Load Thermal Printer Owner s Manual APPENDIX A Mechanical Drawings Figure 8 Mechanical Dimensions in mm 101049 Sept 21 2005 15 ...