Nanoptix Heavy Duty Kiosk, Owner'S Manual

Page 1: ...Heavy Duty Kiosk Thermal Printer Owner s Manual First Edition April 2003 Last Revision November 2020 Document 103701 0000R00 ...

Page 2: ...arning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the ...

Page 3: ...y other than the Nanoptix Inc power supply will require you to test the power supply and Nanoptix Inc printer for FCC and CE mark certification Communication Interface Cable An approved Nanoptix interface cable must be used with this product Use of a cable other than Nanoptix approved product will require that you test the cable with the Nanoptix Inc printer and your system for FCC and CE mark cer...

Page 4: ...d Button 4 1 5 Changing Paper 5 1 6 Testing the Printer 9 1 7 Troubleshooting the Printer 10 Printer LED 10 Printing Problems 10 Printer Does Not Work 11 2 MEDIA AND SUPPLIES GUIDE 12 2 1 Thermal Paper Specifications 12 2 2 Ordering Thermal Paper 12 2 3 Ordering Miscellaneous Supplies 13 Power Supply and Power Cords 13 Ordering Communication Cables 13 Communication Cables Pin Out 14 3 COMMUNICATIN...

Page 5: ...K PRINTER 1 FIGURE 2 RESETTING PRINTER 3 FIGURE 3 PAPER FEED BUTTON 4 FIGURE 4 LOADING PAPER 5 FIGURE 5 INSERTING THE PAPER 6 FIGURE 6 ALIGNING THE PAPER 7 FIGURE 7 CLOSING DOOR 8 FIGURE 8 TEST TICKET 9 FIGURE 9 MECHANICAL DIMENSIONS FRONT 16 FIGURE 10 MECHANICAL DIMENSIONS SIDE 17 FIGURE 11 MECHANICAL DIMENSIONS TOP 18 ...

Page 6: ...ROUBLESHOOTING WITH THE STATUS LED 10 TABLE 3 TROUBLESHOOTING PRINTING PROBLEMS 10 TABLE 4 PRINTER DOES NOT WORK 11 TABLE 5 THERMAL PAPER DIMENSIONS 12 TABLE 6 THERMAL PAPER PART NUMBERS 12 TABLE 7 POWER SUPPLY AND POWER CORD PART NUMBERS 13 TABLE 8 COMMUNICATION CABLES PART NUMBERS 13 TABLE 9 RS 232 INTERFACE PIN OUT 14 ...

Page 7: ...inter is extremely fast quiet and very reliable With thermal printing technology there is no ribbon cassette to change and paper loading is extremely simple The paper roll mounting bracket is designed to be mounted on the left side or on the right side Upon request the bottom plate can be customized to fit your need Figure 1 Nanoptix Heavy Duty Kiosk Printer ...

Page 8: ...mperature 40 C to 65 C Operating Relative Humidity 20 to 85 RH at 50C non condensing Communication Interface Options USB RS 232C RS 485 IEEE1284 Memory Firmware 1 Mbit of SRAM 2 Mbit of flash and16Kbit of EEPROM Resident Character Sets Arial Bold 6 sizes Note Other Character sets can be programmed quickly Integrated Bar Codes UPC A UPC E interleaved 2 of 5 3 of 9 Code 128 EAN 8 EAN 13 Note Other B...

Page 9: ...nter Owner s Manual 1 4 Printer Controls To reset Printer Simply plug and unplug the printer to reset the printer in case of a fault condition Once the printer is re plugged the printer goes through a startup routine and resets itself Figure 2 Resetting Printer ...

Page 10: ...103701 0000R00 November 2020 4 Heavy Duty Kiosk Thermal Printer Owner s Manual Paper Feed Button Use the Paper Feed Button to advance the paper Figure 3 Paper Feed Button ...

Page 11: ... from the host computer Because the printer cannot print any transactions the data may be lost 1 Remove the used roll 2 Tear off the end of the new roll so that the edge is loose and place the new roll onto the spindle at the back of the printer Make sure that the paper unrolls from the top of the roll Figure 4 Loading Paper Caution Be sure the paper unrolls from the top of the roll Otherwise the ...

Page 12: ...rmal Printer Owner s Manual 3 Open the front door of the printer by pulling on the handle 4 Pull up on the paper tensioner arrow 1 in figure below Then pull the paper underneath the tensioner then up arrow 2 in figure below Figure 5 Inserting the paper ...

Page 13: ...103701 0000R00 November 2020 7 Heavy Duty Kiosk Thermal Printer Owner s Manual 5 Align the left edge of the paper to the line on the label as shown in figure below Figure 6 Aligning the paper ...

Page 14: ...Figure 7 Closing door 7 Press the paper feed button The paper will advance and the paper will be cut leaving a clean edge for the next printed ticket Note In the event of a paper jam open the door pull paper past the crumpled part tear a new edge and follow above instructions on inserting and aligning the paper ...

Page 15: ... Pressing the button again will result in blank tickets Model TITANIA Firmware TIT 2 41G 61UCS COMMUNICATION Interface IEEE1284 0 or Serial Baud 9600 Data Bits 8 Parity NONE Handshaking NONE Print Mode NTL Aux Port Disabled PRINT CONTROL Darkness Control 1 Voltage 24 2 Volts Temperature 26 Celcius Speed 4 IPS Black Bar Index Disabled SYSTEM RESOURCES FLASH Used 0 Free 24576 LIBRARY INVENTORY Templ...

Page 16: ...e Causes What to Do Receipt does not come out all the way Paper is jammed Open the printer door inspect the cutter and clear any jammed paper Printer starts to print but stops while the receipt is being printed Paper is jammed Open the printer door inspect the cutter and clear any jammed paper Receipt is not cut Paper is jammed Open the printer door inspect the cutter and clear any jammed paper Th...

Page 17: ...es Not Work Problem Possible Causes What to Do Printer Does Not Function When Turned On Printer not plugged in Check that printer cables are properly connected on both ends Check that the host or power supply is getting power Door not fully closed Close the door Table 4 Printer Does Not Work ...

Page 18: ...ded the POS rolls are from these recommended grades Manufacturer Paper Grade Paper Thickness Kanzaki Specialty Papers USA P 350 F380 Lotto 480 KT300 thick cutter only TO381N thick cutter only 61 µm 2 4mil 60 µm 2 4 mil 83 µm 3 3 mil 183 µm 7 2 mil 115 µm 4 5mil Kanzan Spezialpapiere GMBH Germany KLS 36 KLS 46 KT415s thick cutter only 80 µm 3 2 mil 80 µm 3 2 mil 183 µm 7 2 mil Appleton Papers Inc U...

Page 19: ...mbers Ordering Communication Cables Contact your sales representative to order the communication cables listed in the table The numbers are for reference only Suppliers may use other numbers Part Part Number Standard RS232 communication cable Host Cable DB9 male plug DB9 female receptacle 102082 Standard RS232 communication cable Host Cable DB9 female receptacle DB25 male plug 102106 Serial RS232 ...

Page 20: ...5V Input Aux Power low current 2 PRT_RS232_TXD Output Input Data transmit 3 PRT_RS232_RXD Input Output Data receive 4 n a No connect Output None 5 Signal Ground Signal Ground Signal Ground Signal Ground 6 RS232_DSR 4K7 pull up to 5V Input Printer Ready 7 PRT_RS232_CTS host RTS Input Output Handshake 8 PRT_RS232_RTS host CTS Output Input Handshake 9 n a 100k pull up to 5V Input None Shell Frame Gro...

Page 21: ...Q570 Nanoptix Command set default from factory ii Epson TM T88III iii Star TUP 400 iv Axiohm A722 v Ithaca P70 vi Ithaca P170 vii Citizen 3551 Please contact your sales representative if you require other emulations If we do not have the emulation you need we can provide most emulations in a short timeframe If you are not required to emulate other printer please ask your sales representative for t...

Page 22: ...103701 0000R00 November 2020 16 Heavy Duty Kiosk Thermal Printer Owner s Manual APPENDIX A Mechanical Drawings Figure 9 Mechanical Dimensions Front ...

Page 23: ...103701 0000R00 November 2020 17 Heavy Duty Kiosk Thermal Printer Owner s Manual Figure 10 Mechanical Dimensions Side ...

Page 24: ...103701 0000R00 November 2020 18 Heavy Duty Kiosk Thermal Printer Owner s Manual Figure 11 Mechanical Dimensions Top ...