Nanoptix PayCheck Slim, Service Manual

Document # 720006-0000 
August, 2011 

iv

Service Manual

 
  Table of Contents 

About the Printer............................................................................................................ 1

1.1

Description of Printer .................................................................................................. 1

1.2

General specifications .................................................................................................. 2

1.3

Paper Loading .............................................................................................................. 3

1.3.1

Paper Feed Button

................................................................................................................ 4

1.4

Printer Controls ........................................................................................................... 5

1.4.1

Printer Reset (Service use only)

........................................................................................... 5

1.4.2

LED

........................................................................................................................................ 6

1.5

Printer Interface Ports................................................................................................. 7

1.5.1

LED

........................................................................................................................................ 8

1.6

Testing the Printer ....................................................................................................... 9

1.7

Clearing Jams............................................................................................................. 10

2

Troubleshooting the Printer .................................................................................... 11

2.1

Basic Printer Operation............................................................................................. 11

2.1.1

Communication Cables Pin-Out

........................................................................................ 12

2.2

Printing Problems ...................................................................................................... 13

2.2.1

Troubleshooting with LED

................................................................................................ 14

3

Media and Supplies Guide....................................................................................... 15

3.1

Thermal Paper Specifications ................................................................................... 15

3.2

Ordering Thermal Paper........................................................................................... 17

3.3

Parts List..................................................................................................................... 18

4

Mechanical Drawings .............................................................................................. 20

5

Spare parts replacement instructions ...................................................................... 25

6

Printer Maintenance Instructions ........................................................................... 32

7

Service & Support .................................................................................................... 37

7.1

Returning printers back to Nanoptix for repairs (RMA)....................................... 37

7.2

Technical Support Contact Information.................................................................. 37