6
All technical manuals are available in PDF format at
tech.napcosecurity.com
Napco iSecure Security System
Dealer Account Activation & Programming
Dealer Account Activation
The iSecure system requires activation before it can be used.
Before powering the Go
-
Anywhere Smart Hub, you must:
1.
Be an active NapcoComNet dealer and have an account.
To activate, go to
your NapcoComNet account in the "
Existing Customer
"
section.
If you are not yet registered as a NapcoComNet deal-
er
, please complete the "
New Customer
" section. Deal-
er accounts are approved Monday
-
Friday 8:30 AM
-
4:30
PM (please allow up to 1 business day for approval).
2.
Click the
Add Device
tab at the top of the screen, click
Ser-
vice Plans
and then enter the
seven
-
digit
Radio ID
number on
the card provided with your iSe-
cure system to register and acti-
vate the Radio ID number. Enter
the
Radio ID
without dashes or
spaces (see sample shown at
right and page 7 for an explana-
tion of each label on this card).
3.
Select:
iSecure Service Plans
4.
Click
Go
to view the applicable
service plans and add them to
your cart. If any optional services
are available, they will appear on
this screen. You will be asked to
enter basic subscriber information, review your order and
then check out by clicking
Process Order
.
The iSecure product will be ready for use within 15
minutes of checkout.
With iSecure, a
new
subscriber account will automatically
be created. A
Dealer User ID
and temporary
Password
will be emailed to you (the dealer) upon activation. This
temporary
Password
must
be changed by the customer
(owner of the installation site premises) after the installa-
tion is complete.
Note:
For existing subscribers, the sys-
tem will NOT generate an email with a
Dealer User ID /
Password
.
Dealer Programming
When you purchase an iSecure kit (see page 73 for ordering
information), all devices included in the kit are already pro-
grammed
into
the
iSecure
Cloud
Web
Portal
(
www.iSecureByNapco.com
). Simply add extra devices or
make changes to the existing devices as needed. To log into
the
iSecure Cloud Web Portal
, proceed as follows:
1.
Open your browser and go to the
iSecure Cloud Web Por-
tal
at
www.iSecureByNapco.com
. An initial login screen
appears:
2.
Click
Dealer Login
and the iSecure login screen appears:
3.
In the email sent to you (see the section "
Dealer Account
Activation
", above), enter the
Dealer User ID
and tempo-
rary
Password
in the fields provided.
In the
Radio Serial Number
field, enter the
Radio ID
num-
ber printed on the iSecure card that came with your iSecure
system (see page 7 for details of each label on this card).
Click
Submit
and the main programming "
SYSTEM SET-
TINGS
" screen appears:
For new accounts accessed for the first time, a message will
appear requesting that you first enter the six
-
digit
Master Code
located on the card provided with your iSecure system (see
sample shown previously).
