W415-1326 / 05.23.14
40
EN
42.3_3
SYMPTOM
PROBLEM
TEST SOLUTION
White / grey
fi
lm forms.
Sulphur from fuel is being
deposited on glass, logs or
combustion chamber surfaces.
-
Clean the glass with a recommended gas appliance
glass cleaner.
-
DO NOT CLEAN GLASS WHEN HOT.
-
If deposits are not cleaned off regularly, the glass may
become permanently marked.
Exhaust fumes smelled in
room, headaches.
Appliance is spilling.
-
Ensure exhaust bracket gasket seal.
-
Check door seal and relief
fl
ap seal.
-
Check for chimney blockage.
-
Check that chimney is installed to building code.
-
Room is in negative pressure; increase fresh air supply.
-
Check cap gasket on the
fl
ue pipe assembly.
Remote wall switch is in
’OFF’ position; main burner
comes on when gas knob
is turned to ‘ON’ position.
Wall switch is mounted upside down.
-
Reverse.
Remote wall switch is grounding.
-
Replace.
Remote wall switch wire is grounding.
-
Check for ground (short); repair ground or replace wire.
Faulty valve.
-
Replace.
