Napoleon PRESTIGE 500, Instructions Manual

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www.napoleongrills.com

All NAPOLEON gas grills are manufactured under the strict Standard of the world recognized ISO 9001-2008 

Quality Assurance Certificate.
NAPOLEON products are designed with superior components and materials, and are assembled by trained 

craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at 

a quality test station. This grill has been thoroughly inspected by a qualified technician before packaging and 

shipping to ensure that you, the customer, receive the quality product you expect from NAPOLEON.

Conditions And Limitations

“NAPOLEON warrants its products against manufacturing defects to the original purchaser only, provided that the purchase was made through an authorized 
NAPOLEON dealer and is subject to the following conditions and limitations:”
This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives.
The gas grill must be installed by a licensed, authorized service technician or contractor.  Installation must be done in accordance with the installation 
instructions included with the product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile environments, accident, alterations, abuse or 
neglect and parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discoloring by heat, abrasive and chemical cleaners, nor 
chipping on porcelain enamel parts, nor any components used in the installation of the gas grill.
Should deterioration of parts occur to the degree of non-performance within the duration of the warranted coverage, a replacement part will be provided.
In the first year only, this warranty extends to the replacement of warranted parts, which are defective in material or workmanship provided that the product 
has been operated in accordance with the operation instructions and under normal conditions.
After the first year, with respect to this President’s Limited Lifetime Warranty NAPOLEON may, at its discretion, fully discharge all obligations with respect to 
this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).
NAPOLEON will not be responsible for the installation, labor or any other costs or expenses related to the re-installation of a warranted part, and such 
expenses are not covered by this warranty.
Notwithstanding any provision contained in this President’s Limited Lifetime Warranty NAPOLEON’s responsibility under this warranty is defined as above 
and it shall not in any event extend to any incidental, consequential, or indirect damages.
This warranty defines the obligation and liability of NAPOLEON with respect to the NAPOLEON gas grill and any other warranties expressed or implied with 
respect to this product, its components or accessories are excluded.
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product. 
NAPOLEON will not be responsible for: over firing, blow outs caused by environmental conditions such as strong winds, or inadequate ventilation,
Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from NAPOLEON.  
NAPOLEON reserves the right to have its representative inspect any product or part prior to honoring any warranty claim.
NAPOLEON shall not be liable for any transportation charges, labor costs, or export duties.

NAPOLEON GAS GRILL PRESIDENT’S LIMITED LIFETIME WARRANTY 

NAPOLEON warrants the following materials and workmanship in your new NAPOLEON 

gas grill against defects for as long as you own the gas grill.  This covers aluminum castings 

(excluding paint), stainless steel base, stainless steel control panel (excluding screen printing), 

stainless steel burners, stainless steel rod cooking grids, stainless steel side shelves, LUXIDIO® 

side shelf end caps, wheels, knobs, porcelain enameled lids and stainless steel lids, subject 

to the following conditions: During the first ten years NAPOLEON will provide replacement 

parts at our option free of charge.  From the eleventh year to lifetime, NAPOLEON will 

provide replacement parts at 50% of the current retail price.
Components such as stainless steel sear plates, ceramic infrared burners (excluding screens), 

cast iron cooking grids, igniter (excluding batteries), temperature gauge and valves are 

covered and NAPOLEON will provide parts free of charge during the first three years of the 

limited warranty.
All other components including regulators, casters, warming racks, chrome plated trims and 

handles, hoses and connectors, fasteners and accessories are covered and NAPOLEON will 

provide parts free of charge during the first year of the limited warranty.
NAPOLEON shall not be liable for any transportation charges, labor costs or export duties.