One Year Limited Warranty
This appliance is warranted for one year from date of original purchase against defects in
material and workmanship. This warranty does not cover transportation damage, misuse,
accident or similar incident. This warranty gives you specific legal rights and you may have
other rights which vary from state to state. This product is intended for household use only,
not for commercial use.
Warranty does not cover commercial use.
Your new food dehydrator comes equipped with numerous safety features. Any attempt to
interfere with the operation of these safety features makes this warranty null and void. In the
event we receive a dehydrator for service that has been tampered with, we reserve the right
to restore it to its original state and charge for the repair.
Defective products may be returned, postage prepaid, with a description of the defect to:
The Metal Ware Corporation, 1700 Monroe Street, Two Rivers, Wisconsin 54241, for no-charge
repair or replacement at our option.
Must include proof of purchase
when returning product
for warranty service.
Please call Customer Satisfaction at 800-288-4545 to obtain a return authorization
before shipping.
Service and genuine Nesco
®
/American Harvest
®
replacement parts may be obtained
from Nesco
®
Factory Service Department.
For service in warranty, follow instructions set forth in warranty. When ordering new parts,
make sure that you always mention the model number of the product.
1. Call us on our toll-free number, 1-800-288-4545, and tell us about your problem.
2. If we instruct you to send us all or part of your appliance for repair or replacement,
the Customer Satisfaction representative will give you a Return Authorization number
(this number notifies our receiving department to expedite your repair.) Pack your unit
carefully in a sturdy carton to prevent damage because any damage caused in shipping
is not covered by the warranty.
3. Print your name, address and Return Authorization number on carton.
4. Write a letter explaining the problem. Include the following: your name, address and a copy
of the
original bill of sale
.
5. Attach the sealed envelope containing the letter inside carton. Insure package for the value
of dehydrator and ship prepaid to:
Attn: Repair Department
The Metal Ware Corporation
1700 Monroe Street
Two Rivers, WI 54241
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