Nateks VC-91-1, User Manual

Page 1: ...VoiceCom90 SIP ATA Series User guide Moscow 2006 ...

Page 2: ... OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS PRODUCT AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL THE PRODUCT OR ITS SUPP...

Page 3: ...Interactive Voice Response 11 IVR Functions Table 13 IP Configuration Settings Setting IP Configuration of WAN Port 15 Recorded Voice File 16 4 Setting a VoiceCom90 with WEB Browser 18 WAN 19 IP Configuration 20 IP Configuration continued 21 Domain Name Server DNS 22 VLAN 22 WAN QoS 23 Clone MAC 23 LAN 24 LAN interface mode 24 LAN Settings 24 DHCP Server 25 SIP 26 Only VC 91 1 VC 91 2 26 Accounts ...

Page 4: ... IP Filtering 54 DTMF Pulse 55 DTMF Settings 55 Out of Band DTMF 55 CPT Cadence Settings 56 Busy Tone Cadence Measurement 56 CPT parameters Table 57 Provision Settings 57 Caller Filter 58 PPTP Client 59 Ping Test 59 STUN Inquiry 59 NTP 59 Login Account 59 Login Settings 59 Accessing Services 600 Backup Restore 610 Backup Configurations 611 Restore Configurations 611 System Operations 612 Software ...

Page 5: ... of international and long distance calls In addition the in built router supports comprehensive Internet gateway functions to accommodate other PCs or IP devices to share the same broadband stream QoS function allows voice and data traffic to flow through where voice traffic is transmitted in the highest priority With TOS bit enabled it guarantees voice packets to have first priority to pass thro...

Page 6: ...th RJ 11 cable 2 DC 12V Connect to the bundled power adaptor Plug power adapter to a proper power source 3 Phone Connect to your analog telephone These are FXS Foreign Exchange Station ports 4 LAN Connect to a PC for later VoiceCom90 configuration 5 WAN Connect to your broadband device with RJ 45 cable Note Do not connect Phone port directly to your original telephone line This may cause damage to...

Page 7: ... up the system the Alarm and VoIP will light up After about 40 seconds the VoIP indicator will blink in green If the Alarm indicator continues to blink it means the system is currently communicating with ISP and has yet to obtain an IP address or fail to register to Voice Service Provider Left Side RST Use to Restore to factory default IP address Administrator s Name and Password 1 Pull off the po...

Page 8: ...th a Public IP address and serves as an IP sharing router VoiceCom90 Assigned with a Public IP Address VoiceCom90 will have a Public IP address for Internet connection regardless of whether it is a static IP address DHCP using a Cable Modem or PPPoE Dialup ADSL VoiceCom90 IP Settings Need to be set up as static IP DHCP or PPPoE NAT STUN Settings Unnecessary Disabled DDNS Settings Unnecessary Disab...

Page 9: ...LAN IP address of IP sharing Please avoid IP address 192 168 0 1 192 168 8 254 You may need to change the settings of IP sharing or change SIP series Gateway LAN Port IP address VoiceCom90 IP Settings Set as static IP address and assign the LAN IP address of the IP sharing to the Default Gateway Leased Line ADSL Cable VSP Router IP Sharing ...

Page 10: ...unctions of built in IP sharing function to allow other PCs to be on line at the same time VoiceCom90 IP Settings Need to be set up as static IP DHCP or PPPoE NAT STUN Settings Unnecessary Disabled DDNS Settings Unnecessary Disabled For settings at PC end please refer to section IP sharing functions PC uses a static IP address ranging from 192 168 8 1 192 168 8 253 Subnet Mask 255 255 255 0 Defaul...

Page 11: ...xWAN 1xLAN Ethernet VC 92 2 VoiceCom90 SIP router 2xFXS 1xWAN 1xLAN Ethernet VC 91 1 VoiceCom90 SIP router 1xFXS 1xPSTN 1xWAN 1xLAN Ethernet VC 92 1 VoiceCom90 SIP router 2xFXS 1xPSTN 1xWAN 1xLAN Ethernet VC 92 3 VoiceCom90 SIP router 1xFXS 1xFXO 1xWAN 1xLAN Ethernet ...

Page 12: ...rk cable properly as described in Chapter 2 If a static IP is used confirm the desired IP settings of the WAN Port IP address Subnet Mask and Default gateway Please contact your local Internet Service Provider ISP if you have any questions If using dialup ADSL PPPoE for network connection confirm the dialup account number and password If users wish to build VoiceCom90 under the NAT VoiceCom90 WAN ...

Page 13: ...leted you will hear a dial tone Then use the same procedure to make a second query or setting To exit IVR mode simply hang up the phone Example enter You are now in IVR mode enter 101 to query IP address the system responds with an IP address you can continue with more settings or queries enter 111 to set IP address enter 192 168 1 2 IP number Save Settings After entering IVR mode dial 509 Save Se...

Page 14: ... Disable 1 Enable Must use 116 106 117 107 in conjunction with each other 066 Querying the connection to Phone books manager 118 Restart 121 Setting PPPoE Account 122 Setting PPPoE Password Use in conjunction with function code 114 select 3 for a PPPoE function 123 Setting NAT IP address 124 Uses NAT 0 Disable 1 Enable Must use 123 and 124 in conjunction with each other 151 141 Register to Proxy S...

Page 15: ...ry Country Code Setting country code e g 886 213 203 Set Query Area Prefix Code Long Distance Prefix Code Prefix dialed before making a long distance call e g 0 214 204 Set Query Area Code e g 2 for Node B area 215 205 Set Query VoiceCom90 Telephone Number Representative Number 216 206 Set Query the extension number of Line 1 217 207 Set Query HTTP port of WAN 409 Restoring factory default setting...

Page 16: ...Settings After entering IVR mode dial 113 After hearing Enter value enter your default VoiceCom90 s IP address followed by Example If the Default Gateway is 192 168 1 254 dial 192 168 1 254 Save Settings and Restart To save settings dial 509 Save Settings The system will save the settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check if t...

Page 17: ...After entering IVR mode dial 122 after hearing enter value followed by Example If the password is 3ttixike please enter 03 60 60 49 64 49 51 45 Save Settings and Restart To save settings dial 509 Save Settings The system will save the settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check if the IP address is retained If the IP address is...

Page 18: ...2 2 02 C 13 c 43 73 3 03 D 14 d 44 74 4 04 E 15 e 45 75 5 05 F 16 f 46 76 6 06 G 17 g 47 77 7 07 H 18 h 48 78 8 08 I 19 i 49 79 9 09 J 20 j 50 80 K 21 k 51 81 L 22 l 52 82 M 23 m 53 83 N 24 n 54 84 O 25 o 55 85 P 26 p 56 86 Q 27 q 57 87 R 28 r 58 88 S 29 s 59 89 T 30 t 60 90 U 31 u 61 91 V 32 v 62 92 W 33 w 63 93 X 34 x 64 94 Y 35 y 65 _ 95 Z 36 z 66 96 97 98 ...

Page 19: ...2 168 8 254 in the website address area and make sure your PC and VoiceCom90 is connected by an Ethernet cable and also on the same network The following registration screen will appear The factory default settings for Login ID and Password are left blank After completing and confirming the settings some of the settings will take effect immediately But network related settings would take effect af...

Page 20: ...ning IP the setting of DNS Domain Name Server etc Setup Hint 1 Choose the correct access type that your ISP supports 2 Set DNS Domain Name Server to Auto if you don t know the DNS server address 3 WAN QoS Clone MAC and VLAN are optional Refer to page 26 and 27 for more details ...

Page 21: ...igPond Cable Change to the correct access type that your ISP supports Contact with your ISP if you are not sure which one to use Item Description DHCP This is the default access type It will obtain IP information from DHCP server of ISP Static IP If VoiceCom90 is connecting to a router that request VoiceCom90 to have a static IP address fill in the proper IP address Subnet Mask and Default Gateway...

Page 22: ... in IP address Subnet mask PPTP server address PPTP ID and Password BigPond Cable If VoiceCom90 is connecting to a router that request VoiceCom90 to have a static IP address fill in the proper IP address Subnet Mask and Default Gateway address of the router ...

Page 23: ...IP from ISP Manual Use it if VoiceCom90 has a static IP address Domain Name Server IP Enter correct DNS server address Note Without correct DNS setting VoiceCom90 may not be able to provide services VLAN It is optional It works with the VLAN Router or Switch Note Please don t change anything here unless requested by your ISP Item Description Enable VLAN Tagging Tag the packets for VLAN Router or S...

Page 24: ...unication quality while less bandwidth is assigned for data transmission ToS Type of Service DiffServ DSCP The voice packet has the highest priority to ensure telecommunication quality and the larger the value you set the higher priority you will get Clone MAC Some Internet Service Providers ISP assigns the bandwidth via the MAC Media Access Control Address You can click the Clone button to copy t...

Page 25: ...as a bridge between WAN port and LAN port LAN Settings Note VoiceCom90 LAN port IP address cannot be in the same section as the NAT LAN port IP address For example if the NAT LAN Port IP address is 192 168 8 1 then VoiceCom90 LAN Port cannot be ranged between 192 168 8 1 192 168 8 254 If so please change the LAN port IP address e g setting the IP address to 192 168 99 254 Item Description LAN IP L...

Page 26: ...IP address to be assigned to DHCP clients The last IP address to be assigned to DHCP clients Lease Time The valid period of an assigned IP address Domain Name Server Assignment Auto Assigns the same DNS information of WAN port to the DHCP clients Manual Manually assigns the DNS information for DHCP clients Domain Name Server IP Enter correct DNS server address ...

Page 27: ...VSP SIP Proxy Server to set up and the information of VSP SIP Proxy Server such as IP address SIP domain URI etc Setup Hint 1 Enter the SIP telephone number 2 Tick register and invite with ID Account 3 Fill in user ID Account and password 4 Fill in the SIP Server IP address or URL Uniform Resource Locator and Proxy Server listen port number 5 Fill in SIP domain if the VSP address is not IP Account...

Page 28: ...ting priority When there is an incoming call VoiceCom90 will automatically assign an unassigned call according to Hunting Priority If Line 2 does not want to be set as an assigned line to receive any inbound calls set it to 0 Note There are two ways to register if you have one more accounts Registration by each line If your VoIP account and password are individual the settings should be as below R...

Page 29: ...er Port Enter the Proxy Server listen port number Proxy Sever Realm Enter the correct registered Proxy Server Realm name to avoid registration failure Left in default if you are not sure If you fail to make a call please contact your ITSP TTL Registration interval Enter the desired time interval at which VoiceCom90 will report to you Proxy Server Left in default if you are not sure SIP Domain Fill...

Page 30: ...might helps VoIP calls to pass through any NAT protected network without additional settings or techniques Please make sure your VoIP service provider supports outbound proxy services before enable it Note Make sure your Voice Service Provider requires this feature before enable it VSP gives parameters Item Description All Call through OutBound Proxy Enable the functions to inter work with Proxy S...

Page 31: ...e E 164 rule ENUM Header Exception Do not change the prefix Note If you fail to make a call please contact your VSP SIP Advanced VC 91 1 VC 91 2 VC 92 1 VC 92 2 VC 92 3 VoIP failure announcement V x V x x Anonymous Transit in W O Caller ID x x x x V In this section you can set the listen port and RTP port of VoiceCom90 There are some parameters with VSP SIP Proxy Server Session Timer It s used to ...

Page 32: ...e call because of Internet The default is disabled Session Refresh Request The method used for Session Timer Session Refresher The role VoiceCom90 plays in Session Timer UAS is an originator and UAC is a replier SIP Timeout Adjustment Item Description SIP Message Resend Timer Base The system will send two packets to Proxy Server every N seconds you set That will VoiceCom90 will re send SIP Protoco...

Page 33: ...ID CLIR VoiceCom90 will call out without displaying the number if ticked Anonymous Transit in W O Caller ID FXO won t detect caller ID and VoiceCom90 will dial out with anonymous caller identification If the call needs caller ID to be identified for Proxy Proxy will reject this call without caller id ...

Page 34: ...s and fallback to PSTN the user will hear PSTN tones instead of the second set CPT for CPT related settings please refer to Advanced Settings CPT Cadence Settings Invite URL need user phone It will contain user phone in Invite Packet Some Proxy Server can t accept user phone just disable it Note If you enable Anonymous Caller ID or Anonymous Transit in W O Caller ID you may be unable to make a cal...

Page 35: ...ger The alias registered with the Phone Book Manager Phone Book Manager Login Password Enter the registered password that is the same with Phone Book Manger Phone Book Manager IP Domain Enter the IP address for the Phone Book Manager It supports URL Uniform Resource Locator Phone Book Manager Listen Port The protocol communication port for transmitting signals between the Phone Book Manager and Vo...

Page 36: ...rameter is optional Gateway Number Enter the peer VoIP device telephone number IP Domain Name Enter the IP address or URL of the peer VoIP device Port Enter the peer VoIP device listen port number Note If the VoIP peer is in a NAT network the listen port may vary or unreachable depend on settings of that NAT router ...

Page 37: ...tion Level If PSTN can t detect Caller ID try to adjust it until it can FSK Caller ID Type In most cases Bellcore is preferred in North America and ETSI in Europe Note You have to enable Hot Line Wait for Caller ID before FXO Trunk pick up to ensure detect Caller ID correctly VC 92 3 End of VC 91 1 VC 92 1 Only VC 91 2 VC 92 2 Item Description FXS Caller ID Generation Select this option to enable ...

Page 38: ...er for Transit Out x x x x V Only VC 91 1 VC 92 1 Item Description Enable Enable a line if some lines are not used disable them Pause Function Hot Line When the user picks up the phone VoiceCom90 automatically dials your assigned Hot Line number The lines cannot dial when in Hot Line mode Hot Line No Fill in the Hot Line number for an automatic dialing function Warm Line Hot Line Delay When the Wa...

Page 39: ... dials your assigned Hot Line number The lines cannot dial when in Hot Line mode Hot Line No Fill in the Hot Line number for an automatic dialing function Warm Line Hot Line Delay When the Warm Line function is in use user can dial a number before Hot Line is working Otherwise VoiceCom90 will divert incoming calls from an outside line to the Hot Line Number after a set wait time End of VC 91 2 VC ...

Page 40: ...XO interface diverts a call to the PSTN by VoIP FXO Line Default Dial Out This will take effect as FXO Line VoIP call in option is set to Default Dial Out When some one makes a call to this FXO port from Internet it will dial to PSTN with that default number Item Description FXO Line VoIP call in option Caller Indicate Dial Out When some one makes a call to this FXO port from Internet it will dial...

Page 41: ...Trunk pick up Detect caller ID from FXO port Transit in Busy Tone Limit The duration VoiceCom90 plays a busy tone before FXO hook on To notify the caller from PSTN that this call is finished Compare SIP To Header for Transit Out When some one makes a call to this FXO port from Internet it will dial to PSTN with the number assigned in To header of the invite packet End of VC 92 3 Calling Features V...

Page 42: ...phone set VoiceCom90 will play a repeating music to the remote end Call Transfer Ongoing call will be put on hold after FLASH button pressed on local phone set gateway plays a repeating music to the remote end Meanwhile local user can dial out to another number after dial tone observed After the handset is back on the hook the call on hold will then be transferred to the new call regardless of the...

Page 43: ...m Description Trunk Dial Out Verify Trunk Dial Out Replace VoiceCom90 will transfer the number for all transit out call through FXO port Trunk Dial Out Deny VoiceCom90 will deny the call with the leading number filled in this column For example If you transit out with 01907123456 VoiceCom90 will transfer to 190601 907123456 If you transit out with 008621123456 the system will replace it with 19020...

Page 44: ...provides various services servers Server Port Range Enter the port used by the LAN host Remark The space reserved for notations DMZ Lets the server on the LAN to be directly exposed to the Internet for accessing data Either this function or the virtual server can be selected for use Item Description Enable DMZ Enable this function DMZ Host IP Address Enter the LAN host IP address ...

Page 45: ...ver Port Enter the STUN server IP address and Listen Port number You can set 2 STUN server spread by semicolon Enable UPnP Control Point Enable VoiceCom90 s IP traffic to pass through a NAT server Note The default port is listed below Listen Port UDP 5060 RTP Starting Port UDP 9000 9003 Listen Port used for telephone communication Http Port TCP 80 NAT IP Domain Enter the NAT Server IP address Real...

Page 46: ...ress or URL Uniform Resource Locator of the DDNS Server Hostname The URL of the system or NAT apply from a domain name registration providers Login ID Password The ID and password are used to log into the DDNS server Behind NAT Select only when the system is set up under NAT Custom Only DynDNS has Tick it if you have a custom hostname in DynDNS ...

Page 47: ... Item Description Enable Make this entry effective Leading Digits Fill in the leading number for VoiceCom90 to scan or the full number Total Digit Count The total digit count of full number It is unlimited if set as 0 Note After setting complete be sure to save configuration FAX Settings The settings are all about FAX The lines detect FAX automatically if ticked Choose the type of FAX protocol and...

Page 48: ...to get a high quality of the FAX It requires more bandwidth T 30 VoiceCom90 uses T 30 as the protocol for fax transmission The parameter settings are the same as for voice transmission However enabling the fax function will consume more network resources and will affect transmission quality FAX Detect sensitivity Adjust the sensitivity of detection as to whether a phone call is a FAX or not Codec ...

Page 49: ...settings are the same as for voice transmission However enabling the fax function will consume more network resources and will affect transmission quality Echo Cancellation Adjust the sensitivity of detection as to whether a phone call is a FAX or not Packet Time Defines how long VoiceCom90 sends a RTP packet voice packet to the other side The smaller the value the more bandwidth usage The larger ...

Page 50: ...usts the hearing volume Speaking Volume Adjusts the speaking volume Tone Volume Adds a new option to make tone volume adjustable This setting will be applied to all tones volume generated by VoiceCom90 including Dial Tone Busy Tone and so on ...

Page 51: ...Answer Detection This is used only by ITSP When some one makes a call to this FXO port from Internet it could identify is the remote party of PSTN port answer this call After it dial to PSTN it will send 183 to another UAc UAs and after the remote party of PSTN port answer this call it will send 200 ok to another UAc UAs Item Description Ring Time Limit The timeout to cancel a call when no one ans...

Page 52: ...phone The system will hang up the phone automatically to avoid keeping the line engaged if the detected volume is below the Silence Detection Threshold and the time exceeds the Drop Silent Call Timeout Item Description Silence Detection Threshold Set the volume as a standard Drop Silent Call Timeout Set the time to hang up the phone Digit Map VC 91 1 VC 91 2 VC 92 1 VC 92 2 VC 92 3 Alert if Auto f...

Page 53: ...d user that this call is through PSTN if ticked VoIP Prefix VoiceCom90 will apply that for leading number to make a VoIP call Enable Make this entry effective Leading Digits Fill in the leading number for VoiceCom90 to scan or the full number Total Digit Count The total digit count of full number It is unlimited if set as 0 Route The interface calls should go through if above conditions satisfied ...

Page 54: ...lumn For example pick up the handset and dial 55 and the system will dial 32568791 Method 2 Multi mapping Fill the prefix code into the Speed Dial Code column and the format to transfer into the Number To Dial column For example pick up the handset and dial 301 and the system will dial 521301 If the user dial 00 1657987456321 the system will DIAL 856 1657987456321 Port Filtering Port filtering ena...

Page 55: ...the communication protocols used by the server TCP or UDP Remark The space reserved for notations IP Filtering IP Filtering is to limit internal users from accessing the Internet Item Description Enable IP Filtering Make this effective IP Enter the IP address that you want to filter the limited IP address will be unable to transmit the data to the Internet TCP UDP Select the communication protocol...

Page 56: ...ame Inter Digits Time Out Set the waiting time between each key pressing The inputted numbers will be dialed after the timeout DTMF Settings Item Description Minimum DTMF ON Length Minimum DTMF OFF Length Set dial tone when a call is being diverted to another extension DTMF Detection Sensitivity Adjust the sensitivity of the telephone keys FXO Dial Type Choose dialing type of FXO There are DTMF an...

Page 57: ...Cadence Measurement CPT Cadence setting parameters serve as the basis of an FXO interface to determine whether or not a PSTN call receiving party has hung up the phone If the following parameters differ from the parameters of the actual assigned lines it could cause the FXO to continue to engage a line Item Description Auto Learning FXO will learn the busy tone automatically BTC Detection Sensitiv...

Page 58: ...57 CPT parameters Table The CPT has 2 sets of parameter tables Please adjust the CPT based on local PSTN or PBX Provision Settings Fill in the parameters needed of Provision Server from your provider ...

Page 59: ...Proxy list ONLY Item Description Allow Deny Choose the IP addresses in the table are allowed to call in or deny Enable Make this effective Filter IP address Fill up with the start IP Subnet mask Fill up with the subnet mask PPTP Client This is optional ISP gives all parameters ...

Page 60: ...ddress and click Test will start the test STUN Inquiry It used to query the type of router NAT You can fill larry gloo net in STUN Server to inquiry the type of NAT NTP To set the Time Zone where VoiceCom90 resides You can set the Time Server where VoiceCom90 should sync up during start up ...

Page 61: ...ou cannot access from Web if Enable Web UI is ticked Item Description Port of Web Access from WAN Http port for WAN To make this setting the LAN Port must be used Settings cannot be made using the WAN Port Always use port 80 when connecting to LAN port Web UI auto logout If a user does not act within the effective time range when logging into a web page the user will be disconnected from the web p...

Page 62: ...store Configurations You can backup settings to a file and restore settings from that file You also can restore all settings back to default by selecting Restore Default Configurations and click Restore Note It needs to Save Settings and Restart and all settings will back up default settings or have new setting that you upload System Operations Some settings are effective by Restart Remember to sa...

Page 63: ...tware Upgrade VoiceCom90 provides software upgrade function for a remote end Your provider gives all parameters Item Description Upgrade Server Choose the server type of your provider Software Upgrade Server IP Enter the software server IP address Software Upgrade Server Port TFTP is 69 and FTP is 21 User Name Password The account to access FTP server Directory The path of TFTP server ...

Page 64: ...ut VoiceCom90 only allows one user to login at a time so whenever a change is made please save the settings restart the system or logout to avoid the situation where other users cannot login to change settings ...

Page 65: ...53 default address of VoiceCom90 is 192 168 8 254 Subnet Mask 255 255 255 0 Default Gateway 192 168 8 254 The above values vary with different LAN Port Settings Assume VoiceCom90 s LAN settings are IP address 192 168 3 1 Subnet Mask 255 255 255 0 Then the settings at PC end should be as follows Valid IP address range 192 168 3 2 192 168 3 254 Subnet Mask 255 255 255 0 Default Gateway 192 168 3 1 D...

Page 66: ...65 The IP settings on PC are as follows using Windows 2000 for example Open Start Settings Control Panel Open Network and Dial up Connection Open Local Area Connection Click Properties ...

Page 67: ... and Default Gateway Please note that an IP address in the same domain cannot be reused Then enter the DNS server IP address varies in different networks consult your ISP s service for information Click the OK button and after completing the settings users can use both the VoIP and network services concurrently ...