11
3. Setting the VoiceCom90 through IVR
VoIP transmits voice data (packet) via the Internet to achieve telecommunications. This means
that the telecommunication quality is closely related to the whole network environment. If any
one of the telecommunicating parties has insufficient bandwidth or frequent packet loss, the
telecommunication quality will be poor. Therefore, an excellent telecommunication can only
be created when VoiceCom90 is connected to the Internet and when network environment is
stable.
Preparation
Install the VoiceCom90 according to instructions. Connect the power supply, telephone
set, telephone cable, and network cable properly as described in Chapter 2.
If a static IP is used, confirm the desired IP settings of the WAN Port (IP address, Subnet
Mask, and Default gateway). Please contact your local Internet Service Provider (ISP) if
you have any questions.
If using dialup ADSL (PPPoE) for network connection, confirm the dialup account
number and password.
If users wish to build VoiceCom90 under the NAT, VoiceCom90 WAN Port IP address
and LAN Port should not use the same range. This is to avoid phone failures.
IVR (Interactive Voice Response)
VoiceCom90 provides convenient IVR functions. Users only need to pick up a handset and
enter the function code for the query and setting without using a PC.
NOTE: After finishing the settings, make sure the new settings are saved. This is so that the
new settings will take effect after the system is restarted.
