©
National Instruments Corporation
5-1
NI 3100/3110 User Manual
5
Troubleshooting
This chapter answers common troubleshooting questions you may have
when using the NI 3100/3110 compact computer.
What if the NI 3100/3110 does not boot?
Several problems can cause a controller not to boot. Here are some things
to look for and possible solutions.
Things to Notice
:
•
Which LEDs come on? The
Power OK
LED should stay lit.
The
Drive
LED should blink during boot as the disk is accessed.
•
Was the display installed prior to power-on? What appears on the
display? Does it hang at some particular point (BIOS, Operating
System, and so on)? If nothing appears on the screen, try a different
monitor. Does your monitor work with a different PC? If it hangs, note
the last screen output that you saw for reference when consulting
National Instruments technical support.
•
What has changed about the system? Did you recently move the
system? Was there electrical storm activity? Did you recently add
a new module, memory chip, or piece of software?
Things to Try
:
•
Make sure the chassis is plugged in to a working power source.
•
Check the fuse in the NI 3100/3110 or other power supply.
•
Remove any I/O modules from the NI 3100/3110.
•
Remove any nonessential cables or devices.
•
Clear the CMOS. (Refer to the
Clearing System CMOS
section of
Chapter 2,
Installation and Configuration
.)
My controller boots fine until I get to Windows, at which point I cannot
read the screen. This may include garbled output, white screen, black
screen, or an out of synch message from the monitor.
This problem usually results from having the video card output set past the
limits of the monitor. You will need to boot Windows in Safe Mode. To do
this, reboot the controller. As Windows begins to boot, hold down <F8>.
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