Chapter 5
Troubleshooting
5-2
ni.com
My NI 8350 boots fine until I get to Windows, at which point I cannot
read the screen. This may include garbled output, white screen, black
screen, or an out of synch message from the monitor.
This problem usually results from having the video card output set past the
limits of the monitor. You will need to boot Windows in Safe Mode. To do
this, reboot the NI 8350. As Windows begins to boot, hold down <F8>. You
should now be able to reset the video driver to lower settings. Try setting
the resolution to 640 × 480 and the refresh rate to 60 Hz. After you reboot,
you can raise these values again, using the test option in Windows. These
settings are accessible through the Advanced tab of the Display item in the
Control Panel. Alternately, you can try a different monitor, preferably a
newer and larger one.
My system boots fine as long as a particular module is not in my
chassis.
The most common cause of this is a damaged module. Try the module in a
different chassis or with a different controller. Also, remove any external
cables or terminal blocks connected to the system. If the module does not
work in these cases, it is likely damaged. Contact the module manufacturer
for further troubleshooting.
Refer to the KnowledgeBase or product manuals section at
ni.com
for
more information specific to the chassis and controller with which you are
having difficulties.
My PXI application hangs, or I sometimes get bad data.
This may be related to hyperthreading. Try disabling hyperthreading in the
BIOS. (Refer to the
section of Chapter 2,
, for more information.) If disabling hyperthreading solves
the problems, refer to
ni.com/support
for driver updates and more
information about hyperthreading.
How do I set Windows to prompt me before shutting down when I press
the power button?
Select Start»Control Panel»Power Options to open the Power Options
Properties window. Select the Advanced tab. In the Power buttons
section, select Ask me what to do from the pull-down menu. When this is
selected, Windows prompts you to cancel, shut down, or restart when you
press the power button.
