Troubleshooting
If an issue persists after you complete a troubleshooting procedure, contact NI technical
support or visit
.
What Should I Do if the NI 5624R Doesn't Appear in
MAX?
1.
In the MAX Configuration pane, click
Devices and Interfaces
.
2.
Expand the
Chassis
tree to see the list of installed devices, and press <F5> to refresh the
list.
3.
If the module is still not listed, power off the system, ensure that all hardware is correctly
installed, and restart the system.
4.
Navigate to the Device Manager.
Option
Description
Windows 7
Select
Start
»
Control Panel
»
Device Manager
.
Windows Vista
Select
Start
»
Control Panel
»
System and Maintenance
»
Device
Manager
.
Windows XP
Select
Start
»
Control Panel
»
System
»
Hardware
»
Device Manager
.
5.
If you are using a PXI controller, verify that a
National Instruments
entry appears in the
system device list. Reinstall NI LabVIEW Instrument Design Libraries for IF Digitizers
and the device if error conditions appear in the list. If you are using a MXI controller,
right-click
PCI-to-PCI Bridge
, and select
Properties
from the shortcut menu to verify
that the bridge is enabled.
What Should I Do if the Module Fails the Self-Test or
Self-Calibration?
1.
Restart the system.
2.
Launch MAX, and perform the self-test or self-calibration again.
3.
Power off the chassis.
4.
Reinstall the failed module in a different slot.
5.
Power on the chassis.
6.
Perform the self-test again.
12
|
ni.com
|
NI PXIe-5624R Getting Started Guide
