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Technical Support and
Professional Services
Log in to your National Instruments
ni.com
User Profile to get personalized access to your
services. Visit the following sections of
ni.com
for technical support and professional services:
•
Support
—Technical support at
ni.com/support
includes the following resources:
–
Self-Help Technical Resources
—For answers and solutions, visit
ni.com/
support
for software drivers and updates, a searchable KnowledgeBase, product
manuals, step-by-step troubleshooting wizards, thousands of example programs,
tutorials, application notes, instrument drivers, and so on. Registered users also
receive access to the NI Discussion Forums at
ni.com/forums
. NI Applications
Engineers make sure every question submitted online receives an answer.
–
Standard Service Program Membership
—This program entitles members to direct
access to NI Applications Engineers via phone and email for one-to-one technical
support, as well as exclusive access to self-paced online training modules at
ni.com/
self-paced-training
. All customers automatically receive a one-year
membership in the Standard Service Program (SSP) with the purchase of most
software products and bundles including NI Developer Suite. NI also offers flexible
extended contract options that guarantee your SSP benefits are available without
interruption for as long as you need them. Visit
ni.com/ssp
for more information.
For information about other technical support options in your area, visit
ni.com/
services
, or contact your local office at
ni.com/contact
.
•
Training and Certification
—Visit
ni.com/training
for training and certification
program information. You can also register for instructor-led, hands-on courses at locations
around the world.
•
System Integration
—If you have time constraints, limited in-house technical resources, or
other project challenges, National Instruments Alliance Partner members can help. To learn
more, call your local NI office or visit
ni.com/alliance
.
•
Declaration of Conformity (DoC)
—A DoC is our claim of compliance with the Council
of the European Communities using the manufacturer’s declaration of conformity. This
system affords the user protection for electromagnetic compatibility (EMC) and product
safety. You can obtain the DoC for your product by visiting
ni.com/certification
.
•
Calibration Certificate
—If your product supports calibration, you can obtain the
calibration certificate for your product at
ni.com/calibration
.
