©
National Instruments Corporation
C-1
C
Customer Communication
National Instruments offers technical support through electronic, fax, and
telephone systems. The electronic services include our Web site, an FTP
site, and a fax-on-demand system. If you have a hardware or software
problem, please first try the electronic support systems. If the information
available on these systems does not answer your questions, contact one of
our technical support centers, which are staffed by applications engineers,
for support by telephone and fax. To comment on the documentation
supplied with our products, send e-mail to
techpubs@natinst.com
.
Web Site
The InstrumentationWeb address is
http://www.natinst.com
.
From this Web site you can connect to our Web sites around the world
(
http://www.natinst.com/niglobal/
) and access technical support
(
http://www.natinst.com/support/
).
FTP Site
To access our FTP site, log in to our Internet host,
ftp.natinst.com
,
as
anonymous
and use your e-mail address, such as
yourname@anywhere.com
, as your password. The support files and
documents are located in the
\support
directories.
Fax-on-Demand Support
Fax-on-Demand is a 24-hour information retrieval system containing a
library of documents in English on a wide range of technical information.
You can access Fax-on-Demand from a touch-tone telephone at
512 418 1111.
E-Mail Support
You can submit technical support questions to the applications engineering
team through e-mail at
support@natinst.com
. Remember to include
your name, address, and phone number so we can contact you with
solutions and suggestions.
