Chapter 1
About the SCXI-1102/B/C
1-8
ni.com
Troubleshooting in Traditional NI-DAQ (Legacy)
•
If you get the message
Unable to test chassis at this time
,
you have not designated at least one module as connected to a E Series
DAQ device. Refer to the
section of
Chapter 3,
,
and change the configuration of
the cabled module in the system from
Connected to: None
to
Connected to: Device
x
.
•
If you get the message
Failed to find
followed by the module
codes and the message
Unable to communicate with chassis
,
take the following troubleshooting actions:
–
Make sure the SCXI chassis is powered on.
–
Make sure the cable between the SCXI chassis and E Series DAQ
device is properly connected.
–
Inspect the cable connectors for bent pins.
–
Make sure you are using the correct NI cable assembly.
–
Test the E Series DAQ device to verify it is working properly.
Refer to the E Series DAQ device help file for more information.
•
If you get the message
Failed to find
, followed by module codes
and the message
Instead found: module with ID 0Xxx
, refer
to the
section of Chapter 3,
, and make sure the correct module is in the specified slot.
Delete the incorrect module as described in Appendix C,
and add the correct module as described in the
.
•
If you get the message
Failed to find
, followed by a module code
and the message
Slot x is empty
, make sure the configured module
is installed in the specified slot. If not, install the module by following
the instructions in the
SCXI Quick Start Guide
. If the module is
installed in the correct slot, power off the chassis, remove the module
as specified in Appendix C,
, and verify
that no connector pins are bent on the rear signal connector. Reinstall
the module as described in the
SCXI Quick Start Guide
, ensuring
the module is fully inserted and properly aligned in the slot.
•
After checking the preceding items, return to the
section
and retest the SCXI chassis.
If these measures do not successfully configure the SCXI system, contact
NI. Refer to the
Technical Support Information
document for contact
information.
