Technical Support Form
Photocopy this form and update it each time you make changes to your software or hardware, and
use the completed copy of this form as a reference for your current configuration. Completing this
form accurately before contacting National Instruments for technical support helps our applications
engineers answer your questions more efficiently.
If you are using any National Instruments hardware or software products related to this problem,
include the configuration forms from their user manuals. Include additional pages if necessary.
Name __________________________________________________________________________
Title ___________________________________________________________________________
Company ________________________________________________________________________
Address ________________________________________________________________________
________________________________________________________________________________
Fax ( ____ )__________________________ Phone ( ___ ) ___________________________
Computer brand ___________________ Model ______________ Processor ________________
Operating system (include version number) _____________________________________________
Clock Speed ________ MHz
RAM __________ MB
Display adapter ________________
Mouse
____ yes
_____ no
Other adapters installed ______________________________
Hard disk capacity ________ MB
Brand ____________________________________________
Instruments used __________________________________________________________________
National Instruments hardware product model _____________________ Revision ____________
Configuration ____________________________________________________________________
National Instruments software product ___________________________ Version ____________
Configuration ____________________________________________________________________
The problem is ___________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
List any error messages ____________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
The following steps will reproduce the problem _________________________________________
________________________________________________________________________________
________________________________________________________________________________
