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National Instruments Corporation
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Technical Support Resources
This appendix describes the comprehensive resources available to you in
the Technical Support section of the National Instruments Web site and
provides technical support telephone numbers for you to use if you have
trouble connecting to our Web site or if you do not have internet access.
NI Web Support
To provide you with immediate answers and solutions 24 hours a day,
365 days a year, National Instruments maintains extensive online technical
support resources. They are available to you at no cost, are updated daily,
and can be found in the Technical Support section of our Web site at
www.ni.com/support
Online Problem-Solving and Diagnostic Resources
•
KnowledgeBase
—A searchable database containing thousands of
frequently asked questions (FAQs) and their corresponding answers or
solutions, including special sections devoted to our newest products.
The database is updated daily in response to new customer experiences
and feedback.
•
Troubleshooting Wizards
—Step-by-step guides lead you through
common problems and answer questions about our entire product line.
Wizards include screen shots that illustrate the steps being described
and provide detailed information ranging from simple getting started
instructions to advanced topics.
•
Product Manuals
—A comprehensive, searchable library of the latest
editions of National Instruments hardware and software product
manuals.
•
Hardware Reference Database
—A searchable database containing
brief hardware descriptions, mechanical drawings, and helpful images
of jumper settings and connector pinouts.
•
Application Notes
—A library with more than 100 short papers
addressing specific topics such as creating and calling DLLs,
developing your own instrument driver software, and porting
applications between platforms and operating systems.
