Special Features for Librarians and Technicians
Section 3
January 2009
Digital Talking-Book Player
28
3.1
Library Diagnostic Operations (via Keypad)
The Library diagnostic level is accessed using only the keypad, with prompts and results rendered as audio
announcements. Library-level errors are announced at the time they occur and are recorded for later analysis. Patrons
may hear library-level error messages when they occur.
To enter the Library diagnostic level:
Turn off the player then
press and hold these buttons
while
pressing
+
+
Rewind Sleep
Tone
Up
Power
To exit the Library Diagnostic level
•
Power off the player, or to exit and erase the errors, hold the Sleep button down for 5 seconds.
Errors may occur in the normal course of operating the player causing a descriptive message to be played regarding
the nature of the error detected. Player subsystems that generate error messages are
•
Cartridge:
Problem with the main USB port (over-current), an unreadable cartridge, any cartridge playback
problem under normal conditions, or an unsupported USB device at the cartridge USB port
Note:
Cartridge errors can occur if a cartridge is removed while playing a book. This error is benign and
can be ignored.
•
AT device:
Problem with the AT device port (over-current), an unreadable cartridge, any cartridge playback
problem under normal conditions, or an unsupported USB device at the AT USB port.
•
Power:
Problems related to a bad battery or battery recharge
•
System:
Writing problem related to the internal flash memory during a software upgrade
It is expected that patrons encountering a recurring and persistent status “error” during use will seek technical support
from the appropriate lending institution.
Possible audio announcements indicating a problem are
“Cartridge error,” “AT device error,” “Power error,”
and
“System error.”
The occurrence of an error of each type is recorded in the player’s memory and can be retrieved in either Library or
Technician diagnostic level (menu item: Player Status).
Note that cartridge and AT device errors could be caused by a cartridge or device not connected to the player when
the status information is given. The information is saved for later analysis when the errors actually occur.
Depending on the severity of a System error,
the system may not be able to save the information related to the
problem in the player’s memory
. Minimal information from the internal flash memory must be read to execute this
diagnostic level. If a system error is announced, the player should be returned to the library for service.
Library Guide
