17
Intermittent vehicle operation
Loose wire or connector
Check all wires around the motors and all connectors
to make sure they are tight.
Motor or electrical switch damage
Contact your
Service Center for diagnosis and
repair.
®
NPL
When the go foot pedal is
pressed, the vehicle won't
run without a push
Loose wire or connector
Check all wires around the motors and all connectors
to make sure they are tight.
“Dead Spot” on motor
Contact your
for diagnosis and
repair.
®
NPL
Service Center
Motor gear box makes a loud
grinding or clacking noise
Broken gears
Contact your
Service Center for diagnosis and
repair at 1-877-743-3899.
®
NPL
Charger get warm during use
This is normal and should not
be concern.
No action required.
Battery makes gurgling or
sizzling noise while charging
Some noise and swelling is normal
and should not be a concern
No action required. If the battery does not make noise
while charging. It does not mean it isn't accepting the
charging.
Problem
Possible Cause
Solution
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your
Service Center toll-free at 1-877-743-3899.
®
NPL
Note! For faster service when calling Consumer Relations, completely charge the battery before calling and
have the following available by the phone:
Vehicle
Vehicle model number .
Vehicle production run number .
(
)
The warranty and customer service contact in this manual only apply in the United States and Canada.
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