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© Ecoflo Wastewater Management Pty Ltd
Page 15
PRODUCT & COMPONENT WARRANTY
Ecoflo will furnish new parts to a customer whose toilet fails within the allotted warranty pe-
riod for the particular component, provided that our inspection shows such failure is due to
defective material or workmanship. Any part supplied is warranted for the balance of the
original warranty period. The warranty period for a part begins from the date the original
product was dispatched (plus 10 working days for transportation).
Warranty Period:
This warranty does not cover:
•
Damage resulting from neglect, abuse, accident or alteration; or damage caused by
fire, flood, acts of god or other causality.
•
Damage resulting from failure of the purchaser to follow normal installation and oper-
ating procedures outlined in the manual or in any other printed instructions supplied
with the system.
•
Labour and service charges incurred in the removal and replacement of any parts
found defective under this warranty.
Items subject to a dispute, where photographic evidence is inconclusive, must be sent
prepaid to Ecoflo. The cost will be reimbursed by Ecoflo should the claim be found valid.
In addition to the above,
Ecoflo
will only replace a fan that fails during the warranty period
under the following conditions:
•
The fan has only ever been connected and powered by either a 12 volt transformer
plugged into mains power or a solar system supplied by Ecoflo. Connecting your fan
directly to a power source other than one supplied or specified by Ecoflo may result in
damage to the fan and void the warranty.
•
The fan and transformer must not be modified/altered in any way.
Any electrical component including solar
1 year
Any plastic bin
1 year
Any fibreglass/polymarble component
3 years
Toilet seats
1 year
Any other component
1 year
