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5. TROUBLESHOOTING
To trouble shoot the unit, please note the error code display on the main unit and review the
“Understanding the Error Codes” in section 4.
Problem
Symptom
Solution
No output voltage.
And Status LED is
off.
The unit is off
Turn unit ON by following the instruction in
Section 4 to turn unit ON
No power to inverter
Check fuse or the Disconnect switch (if
installed) is either blown or turn OFF
No AC output.
Status LED is
Green
GFCI was tripped
Check load and reset the GFCI
No Output. Status
LED is in Amber
Check error code on
display
Verify the error condition and make
correction
Products
connected to unit
malfunction or
overheat
Products connected to
unit do not accept
modified sine wave output
(38210, 38215 only)
Products are not compatible with the
modified sine wave output generated by the
NATURE POWER
Power Inverter. See “AC
Load on Power Inverter” in Section 4
6. SPECIFICATIONS
Note: Specifications are subject to change without notices.
Specification
Modified Sinewave Series
True Sinewave Series
38210
38215
38310
38320
Inverter
AC Output Power
1000W
1500W
1000W
2000W
AC Output Current
8.3A
12.5A
8.3A
16.6A
AC Surge Power (Peak)
2000W
3000W
2000W
4000W
AC Output Voltage
120 VAC / 60 Hz
AC Output Waveform
Modified Sinewave
True Sinewave
Nominal DC Input Voltage
12.5 VDC
No Load battery draw
< 0.6 ADC
< 1.2 ADC
DC Input Voltage operating range
10.5
– 15.5 VDC
Under Voltage Alarm
11.2 VDC
Under Voltage Shutdown
10.5 VDC
Under Voltage Recovery
11.8 VDC
Over Voltage Shutdown
15.5 VDC
USB
5V, 750 mA
Safety and Environmental
Conformance
Conforms to UL 458
Certified to CSA C22.2 no. 107.1
Agency Markings
cETLus
Operating Temperature
0°C to 40°C (32°F to 104°F)
Storage Temperature
-20°C to 60°C (-4°F to 140°F)
Relative Humidity
5-90% noncondensing
Operating Altitude
Up to 9,843ft (3000 meters) above sea level
Weights and Dimensions
5.3 lbs
(2.4 kg)
6.9 lbs
(3.1 kg)
6.0 lbs
(2.7 kg)
11.5 lbs
(5.2 kg)
Weights
38210: 5.3 lbs (2.4 kg)
38215: 6.9 lbs (3.1 kg)
38310: 6.0 lbs (2.7 kg)
38320: 11.5 lbs (5.2 kg)
