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V.   Maintenance 

 

A.  Cleaning

 

 

Wear heavy gloves and clothing and safety glasses as metal, coals and ashes will be hot. 
 

Moisture combined with ash will eat through a boiler in short order and ash corrosion is NOT 
covered under warranty.

 

 

Clean ash out frequently and stir (break up) ash in 

ALL

 areas (especially corners) daily to 

prevent any “caking”

 (dense, compacted pockets most often occurring in corners). Caked 

up ash holds in moisture and failure to stir ash daily is one of the largest reasons for leaks in 
any wood boiler (along with lack of treatment) and neither are covered under warranty.

 

 

Caution! Follow procedures 

as outlined in “Loading Wood” (previous section) for opening 

the fuel door. 

 

Close all doors and covers securely once cleaned 

and follow the procedure in the “Starting A Fire” 

section to re-start the boiler if needed. 

 
B.  Disposal Of Ashes 

 

Ashes should be placed in a metal container with a tight-fitting lid. The closed container of ashes 
should be placed on a noncombustible floor or on the ground, well away from all combustible 
materials, pending final disposal. If the ashes are disposed of by burial in the soil or otherwise 
locally dispersed, they should be retained in the closed container until all cinders have thoroughly 
cooled. Other waste shall not be placed in this container. 

 
C.  Creosote - Formation And Need For Removal 

 

When wood is burned slowly, it produces tar and other organic vapors, which combine with expelled 
moisture to form creosote. The creosote vapors condense and accumulate in the relatively cool 
chimney flue of a slow-burning fire. As a result, creosote residue accumulates on the flue lining. 
When ignited this creosote makes an extremely hot fire. 
 
The chimney and any connectors must be inspected at least twice monthly during the heating 
season to determine if a creosote buildup has occurred. If creosote has accumulated (3mm or 
more) it should be removed to reduce the risk of a chimney fire. 
 
Smaller, more frequent loading and dry, seasoned wood will help limit this. A small and intense fire 
is preferable to a large smoldering one to reduce the amount of creosote deposition. 
 
If a soot or creosote fire occurs, keep all doors closed and run the boiler normally until all wood 
burns out then shut the boiler down and clean any soot or creosote deposits. Have a clearly 
understood plan to handle a chimney fire. 
  
All creosote and ash must be cleaned from the entire boiler frequently as ash mixed with moisture is 
very corrosive and will shorten the life of the boiler if not maintained properly. Be aware that the 
hotter the fire, the less creosote is deposited, and that weekly cleanings can be necessary in mild 
weather, even though monthly cleanings can be enough in the coldest months.

 

Check frequently for 

experience on how often cleaning is necessary (varies by operation, heating demand and wood 
quality). Creosote occurs on a larger scale when there is too much moisture content in the wood 
being used (green, un-seasoned wood) or from extended idling during milder weather. 

 

D.  Fuel Door And Ash Pan Seals 

 

Caution! For inspection and adjustment, make sure to follow the same procedures for 
opening doors and covers as outlined for loading and cleaning. 

 

Summary of Contents for NCB-275G

Page 1: ...for 2014 NCB 275G NCB 325G NCB 400G Non Pressurized Outdoor Wood Boiler Manufactured by Nature s Comfort LLC Made in the USA www wood heating solutions com Built Like A Tank With Laser Precision SAVE THESE INSTRUCTIONS Revision 2014 2 0 ...

Page 2: ......

Page 3: ...you are in need of insulated pex heat exchangers or other parts for your new boiler call your dealer or call us at 608 519 4664 for the lowest prices Boiler water treatment and test required at time of installation and annually to validate warranty See warranty page for complete details Visit www wood heating solutions com each year to confirm the most up to date installation operation warranty in...

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Page 5: ...mAirFlow 16 K InstallingOn AnExistingIndoorBoiler 16 L FillingTheBoilerwithWater 19 M FloatLevel 19 N BleedingAirFromHeatExchangers 19 O Pre conditioningRopeSeals 19 III HeatingDomesticWater PoolsandSpa s A SidearmOrPlateHeatExchangerForDomesticHotWater 20 B HeatingaPoolorSpa 21 IV Operation A WoodRequirements 22 B StartingAFire 22 C LoadingWood 22 D BlowerOutputDamper 23 E PowerLossProcedure Runn...

Page 6: ...275G 400 000 BTU 275 gallon water tank 8 000 sq ft 50 x73 x89 tall 2113 lbs NCB 325G 460 000 BTU 325 gallon water tank 10 000 sq ft 50 x85 x89 tall 2313 lbs NCB 400G 500 000 BTU 400 gallon water tank 12 000 sq ft 50 x85 x96 tall 2613 lbs Will heat up to x sq ft This must include all heated areas of home as well as basement with proper installation properly insulated building and when properly seas...

Page 7: ...S Flammable liquids household or yard waste can reduce the life of the boiler will void the warranty and is illegal in most areas 5 Pause for 30 seconds between the first latch and the safety latch to allow any combustion gases to burn off Always keep fueling and de ashing doors closed and maintain all seals in good condition 6 In the event of a runaway fire make sure all doors are tightly shut un...

Page 8: ... You may install fittings to have ports for up to 4 zones Consult your dealer Additional port setups with pumps are also available from Nature s Comfort when ordering a new unit Single Zone setup 1 Power from home feeds lower outlet 2 Control power for pump aquastat solenoid blower and light is fed through main plug by lower outlet 3 Switch for shutting off power to aquastat which will shut down b...

Page 9: ...nger that must be installed in the existing furnace system If you have a forced air system a water to air heat coil must be installed in the ductwork When air travels through heat is extracted and hot air is emitted out of the registers A water to water plate heat exchanger must be used if you have a hydronic radiant heating system When connecting to an in floor heating system in concrete a mixing...

Page 10: ...nces and to the prevailing wind direction 2 Do not locate the boiler within 100 ft of a residence not served by the boiler Be considerate of neighboring residences properties parks etc 3 Do not locate the boiler near any combustible materials gasoline or other flammable liquids or gases 4 The boiler should be located away from dry grassy areas and any buildings to minimize danger of fires 5 Check ...

Page 11: ...ted pex pipe for transferring the heated water from the boiler to the home Minimum pipe size permitted is 1 Platinum 3 wrap 4 drain tile Platinum 4 wrap 5 drain tile insulated pipe is available for purchase through Nature s Comfort or your dealer It may contain twine for pulling electrical wire If possible do this with the pipe laid out straight for ease of pulling CALL YOUR LOCAL MISS DIG HOTLINE...

Page 12: ... output A 1 pipe can carry up to 37 more BTUs due to higher water flow The fittings above would need to be changed to accommodate 1 Pex The Armstrong E9 2 pump available from Nature s Comfort or your dealer has the ability to do this in a 1 pipe within distance height limitations E Wiring the Boiler A qualified electrician must wire this boiler in accordance with the National Electrical Code A ded...

Page 13: ...you have a 2 wire system or the thermostat is the advanced computerized type that communicates back and forth between the furnace typically found on heat pump systems Do not use this method if your HVAC system utilizes a multi speed blower All of the parts below are available through your dealer or Nature s Comfort ...

Page 14: ...rk Use adhesive backed foam tape used for insulating doors and windows to seal around the frame and foil tape to seal off the opening you make in the plenum heat for the heat exchanger Make sure the fittings for the supply and return lines are easy to get to once the heat exchanger is installed You should be able to find a heat exchanger to fit most popular sizes of plenums If you are unable to th...

Page 15: ... Slide the heat exchanger carefully into the plenum to check the fit again Once proper fitting is verified you can seal off the ends of the heat exchanger and the hole you made in the plenum with foil or duct tape I Installing In A Small Plenum You can install a heat exchanger in a plenum that is smaller than the length of the heat exchanger as follows Make cuts at the top and bottom of the plenum...

Page 16: ...ram As shown in the above figure the two systems are totally isolated from each other so that the existing hydronic system remains undisturbed and functions exactly as it did before Water that circulates through the outdoor boiler is never circulated through the home s hydronic system or vice versa All pumps and controls remain essentially the same on the existing system but you will need to keep ...

Page 17: ...am on the next page shows a typical control setup for operating a 2 zone radiant system for a new radiant installation that does not use an existing hydronic furnace Part numbers are noted on each item for ordering from Nature s Comfort ...

Page 18: ...Page 18 of 31 ...

Page 19: ...rculated for 1 hour test Nitrite level to assure required 1 000 1 500ppm and add treatment if below this level Submit a water sample to your dealer or Nature s Comfort for official warranty Nitrite testing and also once a year thereafter REQUIRED See warranty for full details M Float Level After priming and starting the circulation pump and bleeding the heat exchanger see next section let the boil...

Page 20: ...oiler must first go to the top side port This creates twice the domestic water flow through the sidearm as opposed to coming in at the bottom side port For the fastest recovery install a small circulation pump on the domestic side that is controlled by a strap on thermostat or thermal snap disc placed on bottom line on the domestic side Hookups to the domestic side must be connected to the drain a...

Page 21: ...o a pool or spa since the chemicals used in a pool spa are destructive to the boiler Pool heat exchangers are available from Nature s Comfort or your dealer For sizing you will need to know the volume of the pool in cubic feet or gallons Be sure to install isolation and bypass valves for easy servicing and winter draining and also place before a chlorinator Install a separate line and pump on the ...

Page 22: ...d Wood will not dry out season properly until split Hardwoods burn longer than softwoods as they are denser and have more available BTU s Larger pieces burn longer than smaller pieces but take longer to season properly Wood with higher moisture content wastes energy to dry out wood and produces increased amounts of creosote which when mixed with ash and heat is corrosive and will shorten the life ...

Page 23: ...r Output Damper The output damper on the flange where the blower is mounted is for adjusting airflow to obtain maximum burn times Start with the damper pushed in all the way and pull out as needed for more airflow Do not open so far as to throw embers out the chimney The damper position will vary based on type of wood used and moisture content E Power Loss Running On A Generator The controls are d...

Page 24: ...ense and accumulate in the relatively cool chimney flue of a slow burning fire As a result creosote residue accumulates on the flue lining When ignited this creosote makes an extremely hot fire The chimney and any connectors must be inspected at least twice monthly during the heating season to determine if a creosote buildup has occurred If creosote has accumulated 3mm or more it should be removed...

Page 25: ...oke will seep through Over extend the door latch open and bounce the door closed twice to custom fit the seal to the jamb If there are thick spots of caulk keeping the rope pushed out leave door open 24 hours until caulk behind rope is fully cured Re adjust door to properly seal Pre condition rope as explained in the Installation section Start the boiler and tighten further if needed E Pump It is ...

Page 26: ...ff to remove the motor from the volute NOTE The rotor shaft is ceramic If it or the pump is dropped hit bounced or jarred it can fracture and or break Use care when handling Gently use a screwdriver to pop the lower SS plate also serves as the lower bearing from the canister to pull the rotor out of the canister Use a wire brush to clean off any scale buildup from the rotor To remove the canister ...

Page 27: ...mportant papers The information in this manual is necessary for the installation operation and proper use of the boiler If you should ever have a problem or question refer to this manual or call your dealer If your dealer does not have the information you need request they contact Nature s Comfort and your dealer will be further educated to provide the best possible customer service Please keep in...

Page 28: ...is low in boiler Aqua stat malfunction Not enough demand or warm weather Make sure doors and covers are sealed adjust if necessary Adjust damper Larger pump or pipe reduce of fittings Add water to keep full Replace aqua stat Load smaller amounts to prevent large coal bed from over producing Boiler fire does not stay lit Not leaving some coals in burn area No air flow Chimney plugged with creosote ...

Page 29: ...d a water sample must be submitted for nitrite testing when first filled and then annually at the end of a heating season to ensure proper nitrite concentration 1 000 1 500ppm for your warranty to remain valid The water jacket must remain full of properly treated water at all times after installation save for draining flushing and re treating Minimum recommended initial mix ratios for each boiler ...

Page 30: ...f the boiler If you should ever have a problem or question refer to this manual or call your dealer If your dealer does not have the information you need request they contact Nature s Comfort and your dealer will be further educated to provide the best possible customer service Please keep in mind that Nature s Comfort built the boiler but did not install it and has no control over the installatio...

Page 31: ..._______________________________________ Business and first last name Date of Installation _________________________________ In case of questions Installed By ________________________________________________________________ Business and first last name Installer s Address ________________________________________________________________ Street ________________________________________________________...

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