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Inspection 

 
Check the rope seals on all doors and covers periodically during the heating season or when 
cleaning ash from the boiler as they will compress. 

If any amount of smoke is seeping out, 

damage to a door or cover will occur if adjustment is not made immediately to tighten the 
rope seal. This is not covered under warranty.

 Tighten/adjust whenever smoke is noticed 

seeping out or as needed using the procedures below. If there is no more adjustment available and 
smoke is seeping through, the rope seal must be removed, cleaned & loosened up, reversed and 
re-installed or replaced with new rope. Contact 

Nature’s Comfort

 or your dealer for new rope or 

caulk if needed. This is a normal maintenance item and not a warranty issue. 
 
Clean and coat entire threaded portion of all bolts for fuel door with a never-seize product if needed.

 

 

Adjusting Fuel Door 

 
Slightly loosen one bolt on the hinge or latch (depending on where adjustment is needed) and tap 
with a wood block to re-position and then tighten. Continue with other bolts one at a time as 
needed. If the latch has no remaining adjustment, add washers behind the door handle to further 
tighten the latch side. 
 

Installing Rope Seal 

(1” round rope)

 

 
Re-position the door hinge and latch as far out as possible and install 

1” round 

rope seal with 

a ½” 

bead of high temperature caulk behind it to glue the rope in place. Use a thicker layer of caulk 
where needed to push rope out for maximum adjustment. This method can accommodate up to a 

½” of misalignment.

 

 
Make sure to push the rope to the outside of the corners to mate properly with the jamb (do not 
stretch the rope). Put some caulk on the joint ends after cutting the rope and make sure the ends 
are compressed or smoke will seep through. Over-extend the door latch open and bounce the door 
closed twice to custom fit the seal to the jamb. If there are thick spots of caulk keeping the rope 
pushed out, leave door open 24 hours until caulk behind rope is fully cured. Re-adjust door to 
properly seal. 
 
Pre-

condition rope as explained in the “

Installation

” section.

 Start the boiler and tighten further if 

needed. 

 
E.  Pump 
 

It is highly recommended that an additional pump or replacement cartridge be purchased from 
N

ature’s 

Comfort or your dealer to have as a spare. 

 

Water: 

Since water quality characteristics greatly vary across the USA, some customers get much 

longer life out of a pump than others. Filling a boiler with softened water, adding and maintaining 

treatment so there’s 1,000

-1,500ppm of nitrites is the best thing you can do for pump and boiler life. 

While there is a one year warranty on our pumps (from cust

omer’s date of purchase), they must first 

be inspected and an attempt made to clean and put back in service before a pump or cartridge is 
determined 

to be “failed”. Proper treatment and records must also be present for the warranty to be 

honored. If a customer had a water test pass but adds water frequently due to boiling or over-filling 
from improper operation this will bring down treatment levels quickly, possibly below the minimum 
level of 1,000ppm and void the boiler warranty. 
 
The pump that comes with the boiler is a cost-effective, entry-level pump that performs excellent for 
most applications and water characteristics. A higher-end pump may be required if an application or 

water quality is too aggressive (i.e. Armstrong’s E9.2 with a mechanical seal available from Nature’s 

Comfort or your dealer. Other options also available) 
 

Inspection: 

Before installing, inspect the pump shaft by removing the large silver screw to expose 

the top of the shaft and turn back and forth with a screw driver to make sure the shaft was not 

Summary of Contents for NCB-275G

Page 1: ...for 2014 NCB 275G NCB 325G NCB 400G Non Pressurized Outdoor Wood Boiler Manufactured by Nature s Comfort LLC Made in the USA www wood heating solutions com Built Like A Tank With Laser Precision SAVE THESE INSTRUCTIONS Revision 2014 2 0 ...

Page 2: ......

Page 3: ...you are in need of insulated pex heat exchangers or other parts for your new boiler call your dealer or call us at 608 519 4664 for the lowest prices Boiler water treatment and test required at time of installation and annually to validate warranty See warranty page for complete details Visit www wood heating solutions com each year to confirm the most up to date installation operation warranty in...

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Page 5: ...mAirFlow 16 K InstallingOn AnExistingIndoorBoiler 16 L FillingTheBoilerwithWater 19 M FloatLevel 19 N BleedingAirFromHeatExchangers 19 O Pre conditioningRopeSeals 19 III HeatingDomesticWater PoolsandSpa s A SidearmOrPlateHeatExchangerForDomesticHotWater 20 B HeatingaPoolorSpa 21 IV Operation A WoodRequirements 22 B StartingAFire 22 C LoadingWood 22 D BlowerOutputDamper 23 E PowerLossProcedure Runn...

Page 6: ...275G 400 000 BTU 275 gallon water tank 8 000 sq ft 50 x73 x89 tall 2113 lbs NCB 325G 460 000 BTU 325 gallon water tank 10 000 sq ft 50 x85 x89 tall 2313 lbs NCB 400G 500 000 BTU 400 gallon water tank 12 000 sq ft 50 x85 x96 tall 2613 lbs Will heat up to x sq ft This must include all heated areas of home as well as basement with proper installation properly insulated building and when properly seas...

Page 7: ...S Flammable liquids household or yard waste can reduce the life of the boiler will void the warranty and is illegal in most areas 5 Pause for 30 seconds between the first latch and the safety latch to allow any combustion gases to burn off Always keep fueling and de ashing doors closed and maintain all seals in good condition 6 In the event of a runaway fire make sure all doors are tightly shut un...

Page 8: ... You may install fittings to have ports for up to 4 zones Consult your dealer Additional port setups with pumps are also available from Nature s Comfort when ordering a new unit Single Zone setup 1 Power from home feeds lower outlet 2 Control power for pump aquastat solenoid blower and light is fed through main plug by lower outlet 3 Switch for shutting off power to aquastat which will shut down b...

Page 9: ...nger that must be installed in the existing furnace system If you have a forced air system a water to air heat coil must be installed in the ductwork When air travels through heat is extracted and hot air is emitted out of the registers A water to water plate heat exchanger must be used if you have a hydronic radiant heating system When connecting to an in floor heating system in concrete a mixing...

Page 10: ...nces and to the prevailing wind direction 2 Do not locate the boiler within 100 ft of a residence not served by the boiler Be considerate of neighboring residences properties parks etc 3 Do not locate the boiler near any combustible materials gasoline or other flammable liquids or gases 4 The boiler should be located away from dry grassy areas and any buildings to minimize danger of fires 5 Check ...

Page 11: ...ted pex pipe for transferring the heated water from the boiler to the home Minimum pipe size permitted is 1 Platinum 3 wrap 4 drain tile Platinum 4 wrap 5 drain tile insulated pipe is available for purchase through Nature s Comfort or your dealer It may contain twine for pulling electrical wire If possible do this with the pipe laid out straight for ease of pulling CALL YOUR LOCAL MISS DIG HOTLINE...

Page 12: ... output A 1 pipe can carry up to 37 more BTUs due to higher water flow The fittings above would need to be changed to accommodate 1 Pex The Armstrong E9 2 pump available from Nature s Comfort or your dealer has the ability to do this in a 1 pipe within distance height limitations E Wiring the Boiler A qualified electrician must wire this boiler in accordance with the National Electrical Code A ded...

Page 13: ...you have a 2 wire system or the thermostat is the advanced computerized type that communicates back and forth between the furnace typically found on heat pump systems Do not use this method if your HVAC system utilizes a multi speed blower All of the parts below are available through your dealer or Nature s Comfort ...

Page 14: ...rk Use adhesive backed foam tape used for insulating doors and windows to seal around the frame and foil tape to seal off the opening you make in the plenum heat for the heat exchanger Make sure the fittings for the supply and return lines are easy to get to once the heat exchanger is installed You should be able to find a heat exchanger to fit most popular sizes of plenums If you are unable to th...

Page 15: ... Slide the heat exchanger carefully into the plenum to check the fit again Once proper fitting is verified you can seal off the ends of the heat exchanger and the hole you made in the plenum with foil or duct tape I Installing In A Small Plenum You can install a heat exchanger in a plenum that is smaller than the length of the heat exchanger as follows Make cuts at the top and bottom of the plenum...

Page 16: ...ram As shown in the above figure the two systems are totally isolated from each other so that the existing hydronic system remains undisturbed and functions exactly as it did before Water that circulates through the outdoor boiler is never circulated through the home s hydronic system or vice versa All pumps and controls remain essentially the same on the existing system but you will need to keep ...

Page 17: ...am on the next page shows a typical control setup for operating a 2 zone radiant system for a new radiant installation that does not use an existing hydronic furnace Part numbers are noted on each item for ordering from Nature s Comfort ...

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Page 19: ...rculated for 1 hour test Nitrite level to assure required 1 000 1 500ppm and add treatment if below this level Submit a water sample to your dealer or Nature s Comfort for official warranty Nitrite testing and also once a year thereafter REQUIRED See warranty for full details M Float Level After priming and starting the circulation pump and bleeding the heat exchanger see next section let the boil...

Page 20: ...oiler must first go to the top side port This creates twice the domestic water flow through the sidearm as opposed to coming in at the bottom side port For the fastest recovery install a small circulation pump on the domestic side that is controlled by a strap on thermostat or thermal snap disc placed on bottom line on the domestic side Hookups to the domestic side must be connected to the drain a...

Page 21: ...o a pool or spa since the chemicals used in a pool spa are destructive to the boiler Pool heat exchangers are available from Nature s Comfort or your dealer For sizing you will need to know the volume of the pool in cubic feet or gallons Be sure to install isolation and bypass valves for easy servicing and winter draining and also place before a chlorinator Install a separate line and pump on the ...

Page 22: ...d Wood will not dry out season properly until split Hardwoods burn longer than softwoods as they are denser and have more available BTU s Larger pieces burn longer than smaller pieces but take longer to season properly Wood with higher moisture content wastes energy to dry out wood and produces increased amounts of creosote which when mixed with ash and heat is corrosive and will shorten the life ...

Page 23: ...r Output Damper The output damper on the flange where the blower is mounted is for adjusting airflow to obtain maximum burn times Start with the damper pushed in all the way and pull out as needed for more airflow Do not open so far as to throw embers out the chimney The damper position will vary based on type of wood used and moisture content E Power Loss Running On A Generator The controls are d...

Page 24: ...ense and accumulate in the relatively cool chimney flue of a slow burning fire As a result creosote residue accumulates on the flue lining When ignited this creosote makes an extremely hot fire The chimney and any connectors must be inspected at least twice monthly during the heating season to determine if a creosote buildup has occurred If creosote has accumulated 3mm or more it should be removed...

Page 25: ...oke will seep through Over extend the door latch open and bounce the door closed twice to custom fit the seal to the jamb If there are thick spots of caulk keeping the rope pushed out leave door open 24 hours until caulk behind rope is fully cured Re adjust door to properly seal Pre condition rope as explained in the Installation section Start the boiler and tighten further if needed E Pump It is ...

Page 26: ...ff to remove the motor from the volute NOTE The rotor shaft is ceramic If it or the pump is dropped hit bounced or jarred it can fracture and or break Use care when handling Gently use a screwdriver to pop the lower SS plate also serves as the lower bearing from the canister to pull the rotor out of the canister Use a wire brush to clean off any scale buildup from the rotor To remove the canister ...

Page 27: ...mportant papers The information in this manual is necessary for the installation operation and proper use of the boiler If you should ever have a problem or question refer to this manual or call your dealer If your dealer does not have the information you need request they contact Nature s Comfort and your dealer will be further educated to provide the best possible customer service Please keep in...

Page 28: ...is low in boiler Aqua stat malfunction Not enough demand or warm weather Make sure doors and covers are sealed adjust if necessary Adjust damper Larger pump or pipe reduce of fittings Add water to keep full Replace aqua stat Load smaller amounts to prevent large coal bed from over producing Boiler fire does not stay lit Not leaving some coals in burn area No air flow Chimney plugged with creosote ...

Page 29: ...d a water sample must be submitted for nitrite testing when first filled and then annually at the end of a heating season to ensure proper nitrite concentration 1 000 1 500ppm for your warranty to remain valid The water jacket must remain full of properly treated water at all times after installation save for draining flushing and re treating Minimum recommended initial mix ratios for each boiler ...

Page 30: ...f the boiler If you should ever have a problem or question refer to this manual or call your dealer If your dealer does not have the information you need request they contact Nature s Comfort and your dealer will be further educated to provide the best possible customer service Please keep in mind that Nature s Comfort built the boiler but did not install it and has no control over the installatio...

Page 31: ..._______________________________________ Business and first last name Date of Installation _________________________________ In case of questions Installed By ________________________________________________________________ Business and first last name Installer s Address ________________________________________________________________ Street ________________________________________________________...

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