• Wool and material are matched with one another, so that the wool hardly penetrates
the material under normal use. However, it is natural for wool fibers to penetrate the
material under normal use, due to mechanical wear. You can simply remove these fibers
with a clothes brush.
• Tearing of the seams or push buttons: When purchasing your stroller, please check
whether all fabrics have been properly sewn and whether the push buttons are securely
fixed. In the event of a claim, we kindly ask you to submit you claim immediately within
a period of two (2) weeks. Claims that are made later than one (1) month after your
child’s birthday cannot be accepted and are regarded as a result of wear.
• The frame and the tubes are protected against rust by high-quality paint. If scratches
that result from the usage of the stroller are not treated according to the instructions,
this can lead to rust spots. Due to the effects of salt (grit in the winter, ocean water,
etc.), scratched spots on the tubes as well as rivets and screws can get rusty. Here, it is
especially important to pay special attention to the care and maintenance of the frame.
• With plastic parts, there is a certain risk of breakage when loaded at very low tempe-
ratures, which is why the stroller must be stored in frost-proof rooms. Broken plastic
parts are covered by the guarantee if they turn out to be material defects after being
tested accordingly.
• The handles consist of the pure natural material cork and, under normal use, have a
service life of over a year. The guarantee does not cover damages of the cork handles
due to friction, an exposure to rubbing or other improper use.
• The suspension system is subject to wear; a slackening of the springs due to long and
intensive use is entirely normal.
• Worn tires are a natural sign of wear and tear.
• Flat tubes can only be attributed to external influence, sharp objects or pushing the
stroller with insufficient air pressure. Therefore, check the relative tire pressure and
protect the pneumatic tires from overheating that can be caused by a long exposure in
the sun or leaving the stroller in a hot trunk for too long.
• Wheel sockets can also be worn down by excessive use and wrong or inadequate main-
tenance.
• Avoid bumping the axles or wheels into objects – this prevents the deformation of your
frame! A frame that has been deformed by mechanical force can no longer be used and
does not constitute a guarantee claim.
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